STEPHEN J. CHARRON firstname.lastname@example.org
SUPPLY CHAIN MANAGEMENT / GENERAL MANAGER / PROGRAM MANAGEMENT Operations Management S&OP Business Process Development Business leader and problem solver for both large multinational corporations and smaller businesses with expertise in managing supply chains, business operations, processes, and people.
Developed a global semiconductor supply chain including all associated process and systems for a startup semiconductor company
Led key business process change efforts for a multinational semiconductor company
Built an entrepreneurial restaurant venture to $1M in annual revenues which resulted in the successful sale of the restaurant in 2016
Supply Chain Management Business Operations Program Management Team Leadership & Motivation Product Lifecycle Management Enterprise Program Management Strategic Planning & Execution System Implementation ISO & QS Quality Systems S&OP Expertise Purchasing Business Process Development PROFESSIONAL EXPERIENCE
KONA GRILL Chandler, AZ 2016 – Current
Contemporary restaurant concept offering guests freshly prepared food, personalized service, and a warm ambiance that creates an exceptional, yet affordable dining experience. Manager
Responsible for the business operations of the Kona Grill located in Chandler Fashion Mall
Hires, trains and develops Front of House staff
Manages floor operations and the guest experience on assigned shifts
Responsible for sales and labor forecasting as well as new menu and service initiative rollouts RUFFINO ITALIAN CUISINE Phoenix, AZ 2008–2016
Fine Dining Restaurant featuring Italian cuisine.
Owner / Operator
Purchased a struggling business and transformed it into a thriving venture with $1M in annual revenue, 22 employees, and designation as “Best Italian Restaurant” four years in a row by readers of a local newspaper.
Established entire operational infrastructure including financial systems, recipe (BOM) and inventory management, HR programs, and regulatory compliance procedures
Decreased COGS from 40% to 28% of revenue and increased sales from a -15% annual decline to 7% annual growth by effectively managing employees, suppliers, inventory and menu selections ANDIGILOG INC. Tempe, AZ 2006–2008
Startup Semiconductor Company.
Director, Supply Chain Operations
Developed and managed the global supply chain for this startup company. Held dual role as program manager of all new product development projects.
Enabled company to ramp up sales in the Asian market by establishing global logistics and regional warehousing strategy
Applied Sales and Operations Planning process to forecast business activity and align manufacturing plans with other organizational functions
STEPHEN J. CHARRON email@example.com Page 2 of 2 ON SEMICONDUCTOR Phoenix, AZ 1999–2005
Semiconductor Company initially spun off from Motorola. Director, Corporate Strategy & Business Process Development Member of the corporate strategy office managing the framework for strategic business direction and driving continuous improvement of processes including product life cycle management and new product development.
Enabled 100% reduction in average time to revenue for new products (from 850 to 400 days) by program managing the design and implementation of a New Product Development business process.
Strengthened executive understanding of individual project statuses by designing and implementing a new product development register that tracked the entire new product development pipeline. MOTOROLA SPS – SCG PRODUCT OPERATIONS 1984–1999
Semiconductor Products Sector/ Semiconductor Components Group business of Motorola. Director, Program Management - SCG (Phoenix, AZ 1998–1999) One of two program managers tasked with leading the program management office and project teams charged with spinning off Motorola’s Semiconductor Components Group into ON Semiconductor
Achieved 12-month deadline to separate or replicate business processes and systems. Director, Operations - SCG (Chandler, AZ 1997–1998) Held full strategic and P&L accountability for the $350M Logic and Analog IC components operations within the Semiconductor Components Group. Scope of responsibility was diverse and included product marketing, business strategy, product portfolio management, applications engineering, and new product development. Director, Supply Chain – Motorola SPS, Power Products Division (Phoenix, AZ 1994–1997) Managed the global supply chain department for this $700M division of Motorola’s Semiconductor Products Sector. Introduced systems and procedures that optimized costs and delivery of 2,500 skus. Excelled in managing change when introducing operational efficiencies and process improvements. Managed $3.5M department budget.
Materials Manager – Motorola SPS – Logic IC Division (Mesa, AZ 1993–1994) Led Worldwide Production planning and IT support teams responsible for the delivery of goods and services to end Customers.
Production Planning Manager – Motorola SPS – Logic IC Division (Mesa, AZ 1989–1993) Managed the team of North American production planners. Additional responsibilities included master production scheduling, inventory planning, and sales forecasting. Production Planner – Motorola SPS – Logic IC Division (Mesa, AZ 1984–1989) Performed customer order scheduling, factory scheduling, and inventory planning activities for several product lines.
Master of Business Administration, ARIZONA STATE UNIVERSITY – Tempe, AZ Bachelor of Science, Business Administration, UNIVERSITY OF ILLINOIS – Urbana, IL PROFESSIONAL DEVELOPMENT
Project Management Certification, MOTOROLA UNIVERSITY