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Customer Service Manager

Location:
Tucson, AZ, 85706
Salary:
30,000
Posted:
February 21, 2018

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Resume:

Cindy Barclay

Tucson, AZ *****

520-***-****

ac4j4i@r.postjobfree.com

Objective:

My short term objective is to establish a permanent position within a customer, client driven company that would utilize my skills and allow me the opportunity for advancement. I have over 15 years experience within the Accounting/Bookkeeping positions with a wide range of industry. I am very outgoing, team work driven, fair, and patient, punctual, assertive, and disciplined. I feel that I would be an asset to any company who graciously hires me.

Management

Most of my career has been within the Supervisor/Office Manager position. It's almost second nature to me. I choose to lead by example. I am a team player. I excel in opportunities where I am able to be a positive example to fellow co-workers that desire to be a positive career influence within the workplace.

Communication

I believe that communication and Teamwork are essential in growing Organizations.

Communication is especially important to me because Character and Integrity are two very important qualities one must hold dear within themselves to be successful.

Experience

Customer Service Manager

Wal-Mart Super Center

September 2011 – January 2015

Evaluate and resolve all customer complaints during my shift. Scheduled all cashier schedules, along with all random cash drawer audits necessary. Addressed and satisfied all customer complaints and issues concerning their shopping experiences with Walmart. Preformed Returns, Check cashing and western union transactions. Scheduling and preparation of all upper management issues, involving Customer Service.

Full Charge Bookkeeper

Bellz Construction Co., Inc.

June 2002 – November 2014

Set-up and maintained electronic bookkeeping system using QuickBooks Pro. All Accounts Payable up 350,000 per month, including Subcontractor payments. Reconciliation of General Ledger and Bank Accounts. Payroll and associated reporting, for up to 204 employees. W-2, W-3 and 1099. Employee Benefit Coordinator, Workman’s Compensation Insurance and end of year audits. Office Manager Duties, to include, Project Management, Scheduling, all inter-office responsibilities. I am very familiar with changing hats, multi-tasking. I am an excellent bookkeeper/office manager because of this awesome background. I am thankful I was able to learn and had a desire to advance.

Staff Accountant

Kawasaki of Memphis

April 1997 – May 2002

All Financial Reporting after complete and accurate monthly audit, to include Income Statement, Profit, Loss and Balance Sheet.

Payroll 65 employees or more . I processed the yearly and monthly reporting Payroll Tax reporting: to include 940, 941, W2, W3, etc. Inventory purchases through Kawasaki Corporate Account. End of day reconciliations. Monthly journal entries to reflect any change in Ledger.

References Available upon Request



Contact this candidate