Summary of Qualifications

Leadership

Able to identify the needs of others

Adapts easily to new concepts

Adept at handling multiple responsibilities

Organization

Strong administrative and organizational ability

Able to work efficiently, thus reducing customer waiting time

Detail-oriented; establishes effective priorities

Proven ability to coordinate and organize priorities to meet scheduled / unscheduled deadlines

Works well with little or no supervision

Communication / Interpersonal

Proven communication abilities, both oral and written

Will-developed supervisory abilities; able to delegate responsibilities

Functions well independently and as a team member

Strong nurturing capabilities and able to comfort others in time of crisis

Well-developed interpersonal skills as a result of dealing with a diversity of professionals, clients and staff members

Work Experience

2016 Receptionist Edmonton AB

2016 H&R Bloc

Seasonal

Carried out routine office duties, and counter inquiries, operated Fax machine and Xerox photocopier

Searched for client information on the CIS Computerized Data System and entered new clients

Take care of clients through booking appointments/walk-in’s, and assist in seeking out a Tax Pro for all client requirements

2013 Client Database Administrator Yellowknife NT

2015 Deh Cho First Nations ASETS

Carried out routine office duties, and counter inquiries, operated Fax machine and Xerox photocopier

Searched for client information on the KETO Computerized Data System and entered new clients

Take care of ECEABE and ASETS clients through funding, contracts and reports

Work Experience

2008 Customer Service Representative Yellowknife NT

2009 CIBC

Selling of products, employee online training, reviews and meetings

Volunteering for all activities and major events

Carried out routine office duties, and counter inquiries, operated Fax machine and Xerox photocopier

2008 Administrative Assistant Yellowknife NT

Contract Population Health

Health and Social Services GNWT

Carried out routine office duties, and counter inquiries; operated Fax machine and Xerox photocopier; answer phone & transferred calls accordingly; set up staff meetings and participated

Organized the Gov. Arcs and Orcs file system

Formatting and printing Ministerial and Presidential letters

2008 Social Events Coordinator Yellowknife NT

Contract National Aboriginal Women's Summit

Executive Department GNW

Carried out routine office duties, and counter inquiries, operated Fax machine and Xerox photocopier

Organize and set up all events taking place at Yellowknife River, taking care of stuffing and organizing of all posters, gift bags, and all that the women needed for the conference

2007 Accounting Saskatoon SK

Term Administrative Support

Social Services (Department of Community Resources)

Corporate Services, Centre Region

PeopleSoft (FYAP) Computerized Data System (payment system) for all the clients and vendors throughout SK

Searched for client information on the SWIN Computerized Data System

2006 Administrative Assistant Yellowknife NT

Term NWT Housing Corporation

Answer phone & transferred calls accordingly; set up staff meetings and participated

Organized the Gov. Arcs and Orcs file system

Formatting and printing Ministerial and Presidential letters

Education

Office Management 2008

Saskatchewan Indian Institute of Technology Saskatoon, SK

Management Studies 2006

Aurora College Yellowknife, NT

Office Administration Diploma Program 2002/2003

Academy of Learning Yellowknife, NT

Teacher Education Access Program 2000

Aurora College Yellowknife, NT

Adult Basic Education 1993

Okanagan University College Vernon, BC

Computer Proficiencies

2014 – KETO Computerized Data System

2008 – Office Management Program

Introduction to Microcomputers; word, excel, access, power point

Financial Accounting A

Basic Marketing

Principles of Management, Management Communications

2007 – FYAP Computerized Government Financial System Certificate

2007 – SWIN Computerized Government Data System

2007 – Ombudsman Saskatchewan, The Fine Art of Fairness, Workshop

2006 – Management Studies

2005 – WHMIS & Workplace Safety

2004 – Completed Human Resources Management System

PeopleSoft Program Certificate

2004 – NWTHC – ARCS and ORCS filing system

2002/2003 – Completed Office Administration Diploma

Excel Level 1-2 – 3

Word 2000 Level 1-2 - 3

Windows 2000 Level 1-2

Bookkeeping Level 1-2

QuickBooks 2000

Access 2000 Level 1-2

Office Procedures

Internet 2000

PowerPoint 2000 Level 1-2

References: Available upon request

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