Customer Service Manager, receptionist

Tammy Wilkins

****, ******** ** **

Huntsville, AL 35810

Phone: 256-***-****

E-Mail: *************@*****.***

Professional Summary

Accomplished and energetic with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication,dependable, hard working .

Friendly and enthusiastic leader with 10 years of specialization in retail . Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional deleader meanor at all times. Skills

English language,writing, active listening,customer and personal service, reading, comprehension, speaking, computers and electronics, administration and management,coordination judgment, decision making, education and training, and negotiation instructing Experience

July 2017 to Present

Best Home Care Huntsville, AL

Receptionist

Transmit information or documents to customers, using computer, mail, or phone.File and maintain records.Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Collect, sort, distribute, or prepare mail, messages, or courier deliveries.Keep a current record of staff members' whereabouts and availability.

November 2006 to July 2017

Publix Huntsville, Alabama

Assistant Bakery Manager

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material .Order and dispense supplies, inventory, produce products, customer service, open and closing of bakery manager in charge ?(MIC) May 2004 to September 2006

Aliceville Family Care Aliceville, AL

Receptionist

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.Receive payment and record receipts for services.Transmit information or documents to customers, using computer, mail, or facsimile machine.Schedule appointments and maintain and update appointment calendars.File and maintain records.Collect, sort, distribute, or prepare mail, messages, or courier deliveries.Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Education

May 2004 Aliceville High School Aliceville, AL

High School Diploma

Graduated with honors.Member, National Honor Society .Graduated in top 10% of class.GPA3.8

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