Customer Service Sales
Resume:
PATRICIA SALAZAR
************@*****.***
Skills:
• Outstanding sales-marketing, management skills and customer relationships
• Excellent written/oral communication skills fluent in both English and Spanish
• Superior dedication to customer service and satisfaction
• Experience in budget preparations and analyzing reports Experience
Insurance Broker 05/2011- Current
Salazar Insurance Services
Duties included: Overseeing daily activities of running office. Supervise, train and motivate sales agents. Coordinate marketing and sales strategies. Coordinate and be involved in Community activities with other businesses. Create awareness and market product, education, seminars. Identify, solicit, and acquire new sales/business. Maintain a superior level of customer service, retention and satisfaction. Exceed sales goals on a consistent basis.
Insurance Broker- 03/2006 – Current
Action Insurance Services
Duties included: Proprietor.
Insurance Sales Coordinator – 02/2003 – 03/2006
AVS
Duties included: Coordinate marketing and sales strategies. Identifying, soliciting and acquiring new business leads/prospects. Providing and promoting a high level of customer service & satisfaction. Processing, maintaining and servicing files/accounts. Planning, developing and supervising the daily activities, work goals and objectives for office personnel. Identifying, soliciting and acquiring new sales leads/ business. Met and exceeded sales goals on a continuous basis. Life Insurance Marketing Specialist - 04/1998-12/2003 Auto Club Of Southern California
Duties included: penetrating the auto club membership base, as well as the existing property & casualty book of business, by identifying through direct response, customer calls and other marketing strategies, those members with life insurance & annuity investments needs. Provide life insurance, annuity investment coverage, opportunities to auto club members and employees. Met and exceeded sales goals and objectives on a continuous basis. Top 5% Sales Award winner. Sales Manager- 03/1996-04/1998
Anderco Carpet Company, Inc.
Duties included: managing, directing, coordinating, training, developing, evaluating, promoting, counseling, disciplining, and supervising the daily activities and sales goals of a team of 20 sales representatives. Marketing, advertising, relationship building with local businesses, and Chambers. Identifying, soliciting and acquiring new business leads/prospects. Conduct weekly staff/sales meetings. Shop competition and have knowledge of competitors marketing, advertising strategies. Providing and promoting a high level of customer service & satisfaction. Developing and conducting training and incentive programs for the carpet installers.
Education: Rio Hondo College, Whittier, CA – Associates Degree – Business Management – Dean’s List.
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