Wallace (Denny) Lyon
Objective: Seeking a full-time employee-based managerial position or flexible contract-based consulting position where my extensive experience, qualifications, skills and abilities are compatible with the needs of the potential employer/client, providing a means to highlight and utilize my strengths for the mutual benefit of both parties.
Highlights of Qualifications
Enthusiastic, dynamic, self-motivated, and results-oriented professional who exhibits dedication, diligence, initiative and a passionate work ethic in all endeavors.
Extremely organized, resourceful, flexible, innovative, creative, and attentive to detail; proficient in ability to multi-task in a high energy environment emulating a team orientation.
Commitment to a customer service-focused orientation, demonstrating versatility and exceptional interpersonal skills, as well as possessing an acute ability to assess customer needs.
Possess excellent leadership, communication, recruiting, team-building, networking, problem-solving, training and mentoring skills.
Skilled in the management, supervision and training of employees (25-100), with a special talent for motivating and influencing people through the principles of arbitration, delegation and time management techniques, resulting in staff development and retention.
Experienced in all aspects of national branding/marketing, cost/inventory control, profit generation, process improvement and systems implementation, all which have led to increased business revenues and efficiencies.
Developed and executed dynamic marketing strategies for new concepts based on changing demographics and client/customer orientations.
Highly experienced in all aspects of restaurant/hospitality operations which included opening four restaurants with combined annual sales of over $20 million; increasing sales by 40% over a four-year period at another restaurant; and implementing processes/systems, marketing and employee training programs which led yet another restaurant to go from a staff of four to over twenty-five with a resultant increase in profits of over 300% in four years.
Possess diverse employment experience ranging from corporate organizations, restaurant groups, independent associations and small start-ups, providing me with a skill-set that is applicable to a vast number of potential positions in different industries.
Over thirty-two (32) years of experience performing functions related to training, marketing, sales, operations management, human resources, fiscal management and interacting with the public.
Professional Employment History
Bastille Restaurant, Alexandria, Virginia; General Manager-2016-2017, Relief and consultant-2018
Nellie’s Sports Bar (ROCDO, LLC), Washington, District of Columbia; Director of Operations-2012-2016
Micros Systems, Inc, Columbia, Maryland; District Sales Representative-2011-2012
Bobby Van’s Grill, Washington, District of Columbia; Service/Promotion/Banquet/Training Manager-2009-11
Ardeo + Bardeo, Washington, District of Columbia; General Manager-2009
Passion Food Hospitality Group, Washington, District of Columbia-2001-2008
Passionfish Reston, Reston, Virginia; General Manager
Ceiba Restaurant, Washington, District of Columbia; General Manager
TenPenh Restaurant, Washington, District of Columbia; Service Manager
Smith & Wollensky Restaurant Group, Washington, District of Columbia; Training Manager-1999-2001
The Daily Grill, Washington, DC and Tyson’s Corner, Virginia; Training Manager-1997-1999
HMSHost, Dulles International Airport, Virginia; Multi-Unit Manager-1994-1996
Julio’s, Washington, DC (Dupont and Capitol Hill); General Manager-1988-1992
Marriott Restaurants, Claymont, Delaware and Quakertown, Pennsylvania; Manager-1986-1988
University of Michigan (Ann Arbor), Dearborn, Michigan
Bachelor of Business Administration (BBA) with Honors
United States Navy (Officer) – 4 years