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Sales Manager

February 18, 2018

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Mobile: 009****-*******


Sharjah - United Arab Emirates

Dynamic Sales Manager professional with over 15

years of experience in new business development,

competitive market share expansion, and customer

relationship development. Exceptional managerial

leadership and negotiations skills, training and

supervising sales staff while planning and

implementing sales strategies over different

territories. having extensive knowledge about

developing & managing new accounts and products.

Strong communication and interpersonal skills with staff, management, and customers. Progressive

experience selling industrial & construction

equipment tools and various products in domestic

and GCC markets.



Build a strong distribution network for achieving greater market development by fulfilling the following functions:

Leading sales teams to achieve sales objectives.

Identifying potential customers in the market.

Comparing products and their substitutes based on a range of criteria.

Managing the firm’s sales budget and costs


Jan,2016 – Present

S E N I O R SALES MANAGER – Al Wasit Machinery Trading Est. Sharjah- U.A.E.

Responsible for business development of Light & Heavy Construction Equipment & Machinery and growth of Dubai & Norhtern Emirates market with established customers including Government sectors at all distribution levels and developing new accounts by identifying potential customers; planning and organizing sales visit schedule. Directly involved in sales activity and responsible for sales revenues and forecasts. Works closely with cross-functional teams including Sales Managers, Product Management, Logistic, Finance and HR.

Gave corporate sales presentations.

Performed marketing analysis to qualify potential clients and provide them with a customized plan needed to drive overall sales and increase revenue. Dec,2013 – Dec,2015

A R E A SALES MANAGER – Adroit Star General Trading LLC Dubai- U.A.E.

Managed a team of 7 sales professionals for a newly established metals division in UAE office & Oman branch to oversee the sales operation of the company for selling Industrial products of Stainless Steel & Aluminum Metals, Pipes & Fittings by developing and managing the wide range of customers whether Industrial Manufacturers, End users, Contractors, Resellers or Public sector clients for UAE & Oman. 2

Key achievements:

Evaluated and coached Sales professionals, supervised business development, client negotiations, product management, implemented workable marketing plans to grow the sales market and increase customer satisfaction and collection follow up with sales team.

Conducted monthly sales reviews with sales team and reporting to the CEO.

Successfully increased the sales business by 50% each year.

Conducted training programs to educate sales professionals regarding products and programs.

100% increase in new customer development in UAE & OMAN in the 1st year and 150% in the 2nd year. Oct,2002 – Oct,2012

S A L E S MANAGER – Bhatia Brothers Group- Industrial Supplies Division Dubai-U.A.E.

Responsible for training, leading & directing a sales team of 17 members to sell various retail Industrial products (Metals, Pipes, Pipe Fittings, Hand Tools, Power Tools Air Compressors &others) along different branches in UAE, marketing, developing new markets (Engineering Industries, Manufacturers, Oil & Gas, EPC & General Contractors), implementing sales strategies, managing P&L sales budgets for the team, achieving goals, creating and reporting to the General Manager, solving customer complaints for the development and performance of all sales activities assigned in the industrial segment. Key achievements:

Increased the products size range and volume of Stainless Steel Pipes & Fittings by 5 times depending on the market potential resulting in increased market share from 1% in 2002 with 75% of business coming from existing customers to 10% in 2012 by adding 725 new customers while reducing the dependency of the top 50 customers to less than 50%.

Increased individual team member sales by 40% each year.

Acquired new agencies for industrial pipes & fittings and new suppliers with better competitive cost prices.

Named as best sales team (out of 7) in 2 continuous months in 2011 in terms of sales budget and collections achievements.

Jul,2000 – Sept,2012

T E C HNICAL SALES E NGINEER – Hannouch International Exhibition Fixtures Dubai- U.A.E.

Key Responsibilities:

Identifying, establishing new business and organizing sales visits.

Preparing tenders, proposals, negotiating contracts terms & condition with clients and Reviewing cost and sales performance.

Providing pre-sales and post-sales support.

Attending trade exhibitions, conferences and meetings. Jun,1999 – Jun,2000

S I T E E NGINEER – Al Najah Building Maintenance & Contracting Co. Dubai- U.A.E.

Key Responsibilities:

Planned earthwork projects for two Private Villas (G+1) in coordination with Project Manager.

Secure necessary permission for the local and state authorities for construction.

Calculate cost, time, and labor requirements for the project.

Plan and schedule construction work and assign work to labor and staff.

Review reports on soil composition, hydrological characteristics, and geologic data.

Inspect and monitor progress at construction sites. 3

Sept,1997 – Apr,1999

S I T E E NGINEER – Abdallah Al Tabaa Maintenance & contracting Est. Amman-Jordan

Key Responsibilities:

Ensured all site personnel used quality workmanship in accordance with plans and client needs for a Private Villa (G+1) & Mosque projects.

Reviewed shop drawings & work schedules as needed in order to meet all project deadlines.

Collaborated with Senior Site Engineer, Project Manager and managed construction works.

Coordinated with client, consultants, subcontractors, suppliers and attended weekly work progress meetings.

Jun,1996 – Aug,1997

S I T E S U P E R V I S O R E NGINEER – Orient House for Architecture and Interior Design Amman-Jordan

Key Responsibilities:

Ordered necessary materials and organized site-specific details.

Supervised and managed all activities for Private Villa Interior Decoration improvement project.

Reviewed and scheduled work of subcontractors.


1991-1996 Bachelors degree in Civil Engineering - University of Jordan Amman – Jordan

1989-1991 Mechanical Engineering - University of Technology Baghdad – Iraq

(Unable to resume studies due to the 1991 Gulf War) 1989 High school Baccalaureate Certificate - Al Mansour High School Baghdad – Iraq


Team Building, Leadership, Staff training and Development..

Creative, resourceful, very organized, and self-starter.

Strong communication and negotiation skills at all levels, especially when it comes to listening and ability to take decisions with customers.

Strong computer, phone and organizational skills.

Superior problem solving skills - Create solutions for customer needs.

Knowledge of Windows, Microsoft Office Suite and other Sales / Internet application tools. ATTENDED COURSES & TRAINING

Finance for Non Finance Managers

Courses assessment for the ISO-9001:2008 Series Foundation & Internal Audit Training

IELTS Course in British Coucil

Team Building & Conflict Management

Management Programme on Strategic Marketing and Sales Management

Course assessment for the ISO-9000:2000 Series Foundation Training

Generation Maxigas Technical Training Seminar of Domnick Hunter - U.K. P.S. : References and documents are available upon request.

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