Strong time management and prioritization skills, a self starter with the ability to work on multiple projects simultaneously. Excellent troubleshooting skills and critical thinking skills. Ability to provide a valuable link between customers/guests and the company.
On the job experience:
Surgeson Carson Associates Inc (October 2017-January 2018)
-Perform clerical, organizational tasks, and support to Estate Coordinators, Trustees and clients in a fast paced environment.
-Develop and maintain current knowledge of statutory regulations and practices pertaining to bankruptcy and Insolvency.
-Participates as part of a client focused team striving for continuous improvement and excellence in customer service.
-Organize, coordinate, schedule meetings and book meeting space for colleagues and superiors.
-Utilize database, prepare documents and reports to complete initial filing with the Office of the Superintendent of Bankruptcy.
-Process and review proofs of claim, proxies, voting letters and estate accounts.
-Prepare and process client banking, including deposits and other functions in accordance with the Bankruptcy and Insolvency Act.
- Maintain records and filing in accordance with operational standards.
Dr. Bernstein Diet & Health Clinics (October 2012-October 2017)
-Greet patients in a welcoming and professional manner
-Booking doctor’s appointments.
-Preparing charts, files, consultations packages and daily cards for new and restart patients.
-File and maintain patient cards/charts completely and accurately.
-Receive and process payments from patients for products and services and following up with outstanding payments.
-Accurately complete financial spreadsheets.
- Prepare and process Ministry of Health billings.
-Complete daily cash balances/reconciliation.
-Complete data entry in a timely and accurate manner.
New Edinburgh Square (June 2011-October 2012)
-Produces written materials, such as letters, emails, and other correspondence, in a timely, error- free manner.
-Manages access to all company managers (ei. General Manager, Director of Care) by screening calls and visitors to determine appropriate course of action.
-Serve as primary contact/liaison to both internal and external associates.
-Organizes and prioritizes large volumes of information and anticipates/points out possible areas of concern.
-Excellent level communication skills, written, verbal and via telephone. Ensure positive guest experience during arrival.
-Maintain intuitive filing system for resident files. Handle confidential and non-routine information.
Resident Service Attendant
New Edinburgh Square (Nov. 2009-2011)
-Responsibly for the appearance and cleanliness of approximately 17 rooms a day.
-Responds to residents requests such as delivery of housekeeping supplies in a timely and efficient manner. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Eagle Eye Embroidery (summer of 1998)
Administrative support -Customer Service - Phone Support
Algonquin College Certification in Excel, Word, PowerPoint, Outlook and Access
CDI College- Certification as a Personal Support worker.
Riverside Secondary School – GED- 2000-2004
Microsoft Office Suite including Word, Excel & PowerPoint & Uberbase IPS
Reference upon request