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Human Resource Director

Cattaraugus County, New York, United States
February 17, 2018

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Shannon Bobseine

Human Resource Director

Dedicated Human Resource, (H.R.) Director with a strong grasp of employment laws, compliance issues, labor relations and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment. Outgoing and detail-oriented, proficient at building and maintaining professional relationships. Focused on bringing an innovative approach to Human Resource management while creating a team-driven environment that fosters room for development and growth.

• Promoted to management positions throughout employment. Strengthened relationships with functional departments, making H.R. a strategic partner in process development, staffing and employee relations.

Supported a multi-location facility through bankruptcy with pending closure through collaboration with Executive team and transitioned out of bankruptcy and into a merger and affiliation.

Restored employee confidence and trust, overcoming resistance to change and achieved a 4 star rating two years in a row.

Streamlined, restructured and redefined workflow for a 900 employee workforce to minimal staffing to maintain facility and financial sustainability.

Reduced unemployment costs through effective and efficient termination process.

Successfully recruited and opened an Orthopedic Clinic creating a new line of service.

Reduced Workers' Compensation costs and experience rating for two employers by $170,000.00 and $240,000.00 per year.

Restructured and improved H.R. department to be productive with minimal staffing while providing quality work.

Human Resource Director

TLC Health Network

Administrator of all H.R. functions for multi-site organization and oversee daily functions of H.R. department for over 450 employees with one H.R. Specialist.

Facilitate the criminal background check process for all new hires including: Justice Center, OASAS (Office of Alcoholism and Substance Abuse Services), OMH (Office of Mental Health), and DOH (Department of Health) requirements.

Execute WARN (Worker Adjustment and Retraining Notification Act) notices and compliance including state and local government notifications.

Represent organization at personnel-related hearings and investigations including Division of Human Rights, National Labor Board Relations and unemployment.

Administer all labor relations matters including contracts, grievances and compliance.

Execute all compensation, benefits and performance management systems and analyze and modify compensation and benefits policies to establish competitive programs and to ensure compliance with legal requirements.

Develop, implement and maintain facility policies, employee handbook and Code of Conduct compliance.

Personal Info


2114 Archer Street Collins, NY 14034


716-***-**** or 716-***-****





In depth knowledge of Employment Law

Related matters and compliance

Proficient in FMLA/ADA/EEO/WC/PFL

Multi-site operations management

Effective in employee communications and

team building

Results orientated, visionary, talented multi-

tasker and complex problem solver


Society of Human Resource Management

Member (SHRM)

Chautauqua Leadership Network (CLN)

Western New York Healthcare Association


Western New York Rural Area Health

Education Center (R-AHEC)

Health Resources and Services

Administration (HRSA)


Kronos, Meditech, CPSI, MS Office

Applications, Outlook, ADP Payroll

Processing, Desktop Publishing, HR

Calendar Software, SOS (Salina Office

Systems) industry specific, Peachtree

Accounting Software, Descriptions Now

Softward, FrontPage, Keyboarding skills





2014-01 -



Perform personnel related investigations and execute disciplinary processes.

Administrator employee/physician contracts and staffing service agreements through outside agencies.

Compile annual recommendations for fiscal year budgets, manage HR budget active in capacity as facility Fiduciary.

• Continue to perform HR Assistant duties as listed below. Human Resource Assistant/Benefits Advisor

TLC Health Network

Benefits Administrator for 700+ employees, including Health, Dental, Life, 401(k), Stop Loss, Flexible Spending Accounts, Health Reimbursement Accounts, and Disability Benefits.

Manage all aspects of leave administration including employee notifications, vendor management, disability, workers compensation and unemployment claims.

Liaison for benefit vendors, facility and employees to review/clarify benefits and resolve problems.

Human Resource Assistant

Gowanda Nursing Home and Rehab

Maintained H.R. database of benefit time for 200+ employees and documentation control for all HR functions

Prepared in-house payroll, distributed payroll implementation for 200+ employees

• Conducted employee investigations.

Performed all new hire and benefit reporting, Union reporting. Organized and conducted general orientation for all new hires including explanation of H.R. policies.

• Backup for Accounts Receivable/Payable Clerk.

Human Resource Specialist

Chautauqua Opportunities Inc.

Responsible for all hiring of employees and positions for 67+ programs and 400+ employees at several locations throughout Chautauqua County. Liaison for management and hiring process.

Created and updated job descriptions for all positions. Organized interviews and generated interview questions.

• Screened, tracked and maintained 200+ weekly resumes and applications. Conducted employment verification and investigations including criminal background check process and offered all positions including exempt level.

Erie Community College, Orchard Park

• Associates Degree, General Studies

Courses in Human Resources, Employment Law, Business and AP towards Bachelor Degree

Empire State College

• Courses in Human Resources and Business towards Bachelor Degree Chautauqua Leadership Network, Graduate

2007-10 -


2002-03 -


2004-04 -







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