Resume

Sign in

Customer Service Manager

Location:
Durban, KZN, South Africa
Salary:
R7000
Posted:
February 17, 2018

Contact this candidate

PERSONAL DETAILS

First Name : Thulisiwe

Surname : Lubambo

Date of Birth : 13 April 1998

Identity Number : 980**********

Gender : Female

Home Language : IsiXhosa

Other Language : English, IsiZulu, Setswana

Nationality : African

Drivers License : None

State of Health : Excellent

Criminal record : none

Physical address : 203 Acacia Park

Oribi Road

Pietermaritzburg

3201

Postal : same as the above

Contact details : 062*******/ 083*******

Email : ac4ifl@r.postjobfree.com

EDUCATIONAL QUALIFICATIONS

Last school attended : Nomaswazi High School

Highest grade passed : 12

Year obtained : 2017

Subject passed : IsiXhosa Home Language, English First Additional Language

Life Sciences, Business Studies, History and Life Orientation.

HIGH SCHOOL ACCOMPLISHMENTS

Member of RCL (Representative Council of Learners)

-Listening to the complains of the students

-Working hand in hand with the teachers to help come up with the solution to the complains raised by the learners.

EMPLOYMENT HISTORY

Name of Company : Zamie`s carwash

Position : Part time Assistant Manager

Period : 2016

Duties : - Supervision of Staff

- Managing of the business finance

- Promoting the spirit of excellent customer service among staff

- Making sure the customers are satisfied

COMPENTENCIES GAINED

Interpersonal Skills : - Communication and Teamwork

- Time Management

- An extrovert who enjoys working with people

- Good communication skills and values honesty and integrity

Organizational Skills : - Competent at public speaking

- Able to work under pressure and meet deadlines

- Good planning and problem solving skills

- Leadership qualities including innovativeness

- Have a good technical and decision making skills

Customer focused : - Service driven with continuous improvement strategies

- Striving to also improve internal customer needs

- customer care in terms of meeting the individual needs of a wide variety customers.

KNOWLEDGE OF THE FOLLOWING

Employment Equity Act of 1999

Labour Relations Act 66 of 1995

Basic Conditions of Employment Act 75 of 1998.

REFERENCES

Name : Mr Mloyi

: 100 Church Street

: Pietermaritzburg

: 3201

Position : HOD (Nomaswazi High School)

Tel : 033*******/033********

Cell : 078*******

Name : Xolisa Majali

Protea Glen

Ext 29

Orange Street

21709

Position : Manager (Zamie carwash)

Cell : 083*******



Contact this candidate