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Customer Service Home Health

Kings County, New York, United States
February 17, 2018

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Alethea Small

**** **** **** ******, ********, New York 917 *** ****


To secure a progressive position which will utilize my experience and skills in a career that would advance my growth.


Certified Home Health Aide; Certified New Born Care Specialist;

Certificate of Appreciation Life Spire (Residential Care); State Civil Service Exam – Mental Health Aide;

Family/Group Family Day Care Provider; and

Certificate Promoting Early Language & Literacy in Infants and Toddlers.


Independent Living Association, Brooklyn, NY Direct Care Counselor, 2010-2013

Executed daily operations of giving medications, outings and participating in goal oriented activities;

Purchased, prepared, served food and fed individuals who followed special prescribed diets;

Assisted patients in and out of bed, automobile, wheelchair, and accompanied ambulatory patients

outside of home, serving as guide, companion and aide;

Changed bed linens, washed and ironed laundry and cleaned patient quarters.

Bally Total Fitness, Brooklyn, NY Fitness Coach, 2008–2009

Scheduled Appointments and prepared new member contracts

Transferred and answered telephone calls

Assisted clients with reaching fitness goals and equipment.

Prestige Kiddies Daycare, Cambria Heights, NY Assistant Provider, 2008–2009

Cared for children in private homes by overseeing their recreation, diet and health;

Conferred with students, parents and other individuals;

Directed the activities of day care center in order to provide instruction and care for students;

Executed daily operations of meal preparation and feeding.

Home Instead Senior Care, Brooklyn, NY Home Health Aide, 2007–2008

Provided and supported patients’ independence;

Daily monitoring and grooming;

Accompany patients to doctor visits;

Attend physical therapy with clients;

Prepared meals and assist with feeding for Alzheimer’s clients.

Macy’s East, New York, NY Sales/Customer Service Associate, 2004–2006

Greeted customers and assisted with measuring for right fitting;

Stocked/re-stocked items, recommended products and offered product knowledge to customers.


LaGuardia Community College, Long Island City, NY


Proficient in Word, Excel, and Internet savvy.


Available Upon Request

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