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Project Management

New Castle, Delaware, 19720, United States
February 19, 2018

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New Castle, DE 302-***-****

Project Support Coordinator with recent MBA and years of progressive experience in Big Pharma PMO. Primary expertise in managing and tracking budgets (up to $65MM) for multiple, complex, global IT projects. Background spans across diverse Program/Project Management types, including manufacturing, operations, supply chain, and infrastructure. Highly organized and team player with great business acumen and the ability to work within cross-functional environments. Exceptional communication skills, both oral and written across all levels of the organization. Recognized for being professional, passionate, resourceful, and proven ability to manage complex projects and prioritization to achieve optimal performance results.

Professional Skills

Financial Forecasting and Budgeting Variance Analysis Adaptable Proactive Fast learner Multitask Detail oriented Self-motivated Problem-solving Interpersonal skills Flexible



Project Support Officer, Infrastructure and Operations Program Management Office, 2016 – 2017

Maintained the accuracy and integrity of financial and project metrics reporting across a portfolio of projects equating to $45MM of IT investments. Ensured they met project guidelines, cost/budgets limitations, and client expectations. Conducted analysis related to planning, tracking, forecasting, budgeting and variance.

Identified and reported cost overruns/under-spends so project team can take appropriate actions.

Extracted and analyzed financial data from SAP application for month end reconciliation.

Managed regular meetings with Program Director, Projects Managers and finance liaison to govern and review cost control performance against monthly budget and forecasting.

Communicated financial results to provide management team with financial reports/analysis to achieve goals and contribute to cost saving objectives.

Owned and managed Excel tracker overseeing resources, actual project costs against allocated budgets to accurately track financial performance (budget vs. actual), accruals and reconciliations.

Created and managed a multitude of Statements of Work (SOWs) and change requests.

Managed external and internal resources in Fieldglass tool.

Associate Project Manager, Supply Chain and Manufacturing IT, 2015 – 2016

Led the integration of the facilities management systems for a manufacturing site that supports sales of over $10B acquired from Bristol Myers Squibb.

Migrated 7 facilities systems from Bristol Myers Squibb onto the AstraZeneca network, over an 8-month period and within budget.

Created weekly status reports for Steering Committee and other key stakeholders.

Coordinated and facilitated weekly status meetings of 10+ stakeholders and maintained RAID logs.

Collaborated with vendors to obtain quotes for licenses and system migrations.

Worked with vendors and system owners to ensure migration schedules deadlines were met.

Created and managed purchase orders and change requests.

Partnered with procurement to obtain master service levels and agreements.

Collaboration with vendors and Project Managers to ensure close out of financials.

Gwendolyn F. Hawkins 302-***-**** Page 2

Project Support Officer, Global Commercial IT, 2013 – 2015

Established financial control techniques for Project team and PMO across geographies for multiple projects up to $50MM.

Tracked financials using Excel spreadsheet including purchase orders, cost coding and budget vs. actual to accurately track financial performance; monthly management of accruals.

Maintained SharePoint and Clarity tools for scheduling, resource allocation, and status reporting.

Prepared weekly, biweekly, and monthly programme status reports across multiple projects.

Worked collaboratively with Supplier Management function to onboard supplier resources.

Created and managed Statements of work (SOWs) and Purchase Orders.

Created, managed and stored project documents at close of project per IT Project Methodology.

Partnered with financial liaison and Project Managers to manage internal chargebacks processes.

Collaborated daily with external suppliers on contract approvals, invoicing inquiries and resolutions.

Project Support Officer, Global Solutions Delivery, 2011 - 2013

Financial management of large $65MM global project across 4 cost centers providing cost estimates, forecasting, resource allocation and financial management to Project Leads and PMO.

Led and Facilitated communication at bi-weekly investment governance meetings, prepared presentation deck, captured meeting minutes and actions; communicated and distributed to key stakeholders.

Maintained PMO tools and templates (e.g. SharePoint, status reporting template; RAID logs).

Tracked and documented project risks, actions, issues, and dependencies.

Delivered end-to-end management of purchase orders and change orders; accountability for invoice processing for payment and reporting monthly accruals.

Led weekly contract review meetings and issue resolution with suppliers.

Worked collaboratively with Suppliers and Project Managers to onboard resources across projects.

Administrative Coordinator, USIS (Solutions Delivery and Managed Markets Teams), 2007 – 2011

Provided administrative services to executive level management and staff with daily administrative functions including: audio/video conference scheduling, calendar management, presentations, database administration, event management, expense report processing, catering, meeting management, new hire/contractor orientation, purchase orders, records archiving, supply orders, training file administration, travel arrangements, onboarding resources and word processing.


Master of Business Administration, (MBA)

Bachelor of Science, Organizational Management

Wilmington University, New Castle, Delaware


Proficiency with Microsoft Excel, Outlook, Powerpoint and Word, SAP, Global Financial Systems (Ariba), SharePoint Administration, Clarity, and Box, Fieldglass

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