JEREMY P. MARTIN

ac4i7f@r.postjobfree.com 614-***-**** linkedin.com/in/linkjeremymartin

An experienced project manager with a continuous improvement approach.

PROJECT MANAGEMENT ● BUSINESS DEVELOPMENT ● CONTRACT FACILITATION

SUMMARY OF QUALIFICATIONS

A project manager whose continuous improvement mindset helps companies surpass sales goals

Performance-driven team leader whose team development skills improve productivity and morale

Improved sales in 85% of dealerships through employee-driven projects and programs

PROFESSIONAL EXPERIENCE

PROJECT MANAGER AND CONTRACT FACILITATOR May 2003 to Present

WATCHDOG PRODUCTIONS Columbus, OH

Custom publishing and apparel sales company.

Create custom illustrations for syndication, social media and business publication

Creates and sells clothing designs for group fundraising; self-published six children’s books

SUPERVISOR December 2010 to January 2012

TELEPERFORMANCE Columbus, OH

Global customer experience outsourcing firm with $4.24 billion in 2016 revenue.

Developed and managed Verizon FIOS technical support specialist team with zero attrition

Improved call metrics to top five of all project teams; guided one-third of team to promotions

FACILITATOR, STANDARDS FOR EXCELLENCE April 2004 to December 2008

MARITZ RESEARCH Columbus, OH

Market research subsidiary of Maritz Holdings, a private firm with $1.3 billion in 2016 revenue.

Implemented continuous improvement for GM auto dealerships.

Fielded market research and competitive intelligence projects to achieve sales goals

Exceeded national sales goals, customer satisfaction and profitability in more than 30 dealerships

ADDITIONAL EXPERIENCE

Table Games Dealer, Hollywood Casino Columbus, OH, September 2012 to Present

Facilitator, Godman Guild, Columbus, OH, April 2010 to Present

Senior Project Assistant, Harris Design Services, Columbus, OH, April 1999 to June 2000

Facility Planner, State of OH Architectural & Engineering, Columbus, June 1996 to April 1999

EDUCATION AND TRAINING

BACHELOR OF SCIENCE THE OHIO STATE UNIVERSITY

Major: Architecture ● PMP certification, 2012

COMPUTER SKILLS

BaseCamp, Project, Visio, Salesforce, Toggl

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