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Manager Account

Rogers, Arkansas, United States
February 19, 2018

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**** * ****** **** • Rogers, AR ***58

C: 479-***-****


National Account Manager with over 20 years of successful experience driving profitable business with Mass, i.e. Wal-Mart, Sam’s Club domestically as well as internationally, Target, Rite Aid, Walgreens, Costco and Dollar General. I have been recognized for building/developing major account relationships and have received the President’s Award three years consecutively. Category expertise includes HBA, electronics, housewares and food. I am a quick study and know that I am capable of learning and developing any category. I’m diversified in that I understand the workings of the culture as well as Wal-Mart systems, retail link, logistics, etc enabling me to grow the business and pinpoint “opportunities” within an account and throughout the store.

Expertise in the following:

Account Management

Strategic Thinker

Strong Leadership skills

Strategy Development


Retail Link

Business Plan Development

P&L Management

Cross Functional


Budget Management

Planning & Organization

Dev Key Tactical Plans

SSO & Script Development

Account Management

Direct Import Management

Scorecard Improvement

CPFR/SWAS Reporting

Microsoft (Word, Excel)

Modular Planning &Updates


Store & DC In Stock Mgmnt

Sustainable Development


ORIGINAL BRADFORD SOAP WORKS, West Warwick, RI 7/05 – Current

Bath Accessories – Licensed and Private Label

National Account Manager – Retail (Mass, Dollar, Pharmacy)

Responsible for sales, new item distribution, and merchandising to Walmart, Sam’s Club, Costco, Target, Walgreens, RiteAid and Dollar General. Maintain overall relationship with Buyer and act as liaison with corporate headquarters including managing teams in Rhode Island, California and Mexico.

Manage, present and attend all Line Reviews and corporate events with customers/buyers and DMM’s.

Work with NPD, Marketing and customer service teams in both Rhode Island and Mexico to develop new brand/licensing opportunities as well as new product.

Implement successful promotional plans, working with Marketing/ NPD to develop products needed to grow our business.

Provided weekly reporting to executive committee and made recommendations for growth

Manage the P&L and Budget for my retail division. Attend quarterly budget/forecast meetings at corporate headquarters.

Home Products International, Chicago, IL 4/00 – 7/05

Home Accessories, Storage and Laundry

National Account Manager/Sr. Analyst - Mid-Western U.S.

Responsible for sales, new item distribution, and merchandising to Wal-Mart (Domestic and International),, Sam’s Club and as well as all Clubs in the U.S.. Maintain overall relationship with Buyer and liaison with corporate headquarters.

Increased item distribution to over 40 inline skus, improved GMROII, and increased sales by 30% managing forecasts and in stocks at store and DC level. Improved Wal-Mart scorecard with due diligence.

Created business in Canada and accounting for $5m increase in sales

Wal-Mart sales increased from $24m to $70m

Implemented successful promotional plans. Worked with Marketing and NPD to develop products needed to grow our business.

Implemented & managed the direct import business, acting as liaison between the U.S., corporate & Asia. Worked with WM GP to improve forecasting, WOS, product flow, replenishment on DI.


5131 W Sussex Lane • Rogers, AR 72758

C: 479-***-****

Lea & Perrin’s, NJ (subsidiary of Dannone Co.) 3/96 – 4/00

World Famous Worcestershire Sauce Manufacturer,

(Company was sold to Heinz and all of the Lea & Perrin’s personnel were let go)

Account Manager/Retail Link Business Analyst

Supported the Wal-Mart and Sam’s Club Account Management team. Responsible for new product and promotional development, forecasting, sales analysis, Power Point presentations and Retail Link. Annual retail sales of $115M.

Improved sales by improving forecasting and in stocks

Successfully moved our business to warehouse distribution, rather than direct to store, saving our company over $10M annually.

Created and successfully implemented holiday promotions for all stores.

Wal-Mart Stores, Inc., Bentonville, AR 1986 – 1996

World’s Largest Retailer

Buyers Assistant – 1986 - 1996

Responsible for writing orders for stores, setting up meetings with suppliers and creating modular rebuilds with Buyers. Responsible for writing script orders for stores, creating new item #’s and all direct communication to stores from my buyer.

*Currently Serving on Advisory Board at Walmart working with Buyers, Product Development, D.M.M.’s and EVP’s to develop forward thinking strategies.

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