Air Force Customer Service

Expected: May ****

Morgantown, WV, United States

2013

San Antonio, TX, United States

2013

San Antonio, TX, United States

**/**** ** *******

Martinsburg, WV

**/**** ** *******

Elma, NY

**/***1 to 12/2014

East Aurora, NY

SAMUEL GERARD

Education and Training

Bachelor of Science: Mechanical Engineering

West Virginia University

GPA: 2.72

Medical Education & Training

Fort Sam Houston

Dean's List

Basic Military Training Course

Lackland Air Force Base

Current Courses

Automatic Controls - Understand how to design simple control systems for Single Input/output dynamic systems using proportional controller to meet control specs. Internal Combustion Engines - Understand all aspects of I.C. Engine theory, modeling and design. CAD/Finite Element - Become familiar with computer aided design (CAD) and finite element analysis (FEA). Advanced Mechatronics - Understand the integrated design and operation of mechanical systems with electronic controls.

Heat Transfer - Understand the three modes of heat transfer-conduction, convection and radiation, and basic laws relevant to each mode.

Work Experience

Health Services Administrator / Training Manager

United States Air Force National Guard

- Currently hold the rank of Staff Sergeant

- Create, maintain, and process medical records for current Wing members and student flight enlistees.

- Present and assign training materials needed for the Medical Group.

- Resolves medical record discrepancies by gathering and analyzing information and notified health care providers of record deficiencies once reviewed.

- Serve as communication link amongst Commanders, Health Care Providers, and Airman. Providing customer service with communication courtesies.

Vice President Of Operations

Vallones Inflatables

- Coordinated daily delivery schedules based on customer schedules, peak delivery times and route congestion.

- Delivered customer orders to homes and places of business within established time frames.

- Assured all maintenance was completed for any inflatables that required attention. Busser

The Roycroft Inn

- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

- Managed closing duties, including restocking items and assured correct room set ups. Skills

Basic Life Support (BLS) Certified

Project management

Excellent communication techniques

Time management skills

Upbeat, outgoing and positive

MATLAB

MathWorks SimuLink

CAD/CAM software

Microsoft Word

Excel

Activities and Honors

- Member of National Society of Leadership at WVU since 2012

- Dean's List honors at Air Force Technical School (2013)

- Intramural football/softball team (2014-2018)

1661 Jamison Road, Elma, NY 14059 C: 716-***-**** ******.*.********@*****.***

Contact this candidate