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Training Sales

Location:
Raleigh, North Carolina, United States
Salary:
67500
Posted:
February 19, 2018

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SCOTT ALLEN LEWIS

*** ******* **** *** **** NC **519 PH:559-***-**** Email: ac4i5j@r.postjobfree.com

OBJECTIVE

Technical trainer: demonstrating the ability to develop, motivate, and direct learners while maintaining high interest, engagement and achievement. Consistently maintain excellent relations with clients, developers, and other interested parties

EXPERIENCE

FEB 2017 TO PRESENT

ABB Inc

Cary, NC

TRAINING CONSULTANT

Provide direct and train the trainer sessions to stake holders with emphasis on how to present information to other colleagues and clients. deliver instructional classroom and distance learning to the ABB employees Responsible for the delivery of instructional materials to include handouts, job aids, internal websites and PowerPoint presentations

Collect and report relevant metrics for management review to improve instructional materials and delivery Evaluate the impact of the employee training and the effectiveness of training programs. Conduct surveys to evaluate the effectiveness of employee training. Make recommendations for the policies and procedures necessary and equipment necessary for the required organizational goals.

12/7/2015 TO 4/22/2016

SciQuest/JAGGAER

Morrisville, NC

TRAINING SPECIALIST

Deliver high-quality software product training, both in the classroom and through virtual classes. Design and develop training curriculum using SciQuest standard templates when available. Gather information from different groups within the organization (Product Development, Support, Marketing, etc) to prepare training program. Continuously update materials to ensure they reflect new product features and best practices. Design, creation, and publication of product training videos. Serve as a product expert; maintaining a high level of involvement in all new releases of SciQuest product releases. As needed, responsible for the coordination, setup, and logistics for webinars and training events.

6/10/2013 TO 12/7/2015

SourceMedical

Wallingford, CT

TRAINING SPECIALIST

I served as a part of a professional team providing training and client support for numerous components of medical software serving hundreds of Ambulatory Surgical Centers (ASCs) and similar facilities across the United States. I was an active team member working to deliver remote training on SourceMedical applications for staff and healthcare practitioners in ASCs; coach and instruct on best-use practices to apply software to existing workflow; edit instructional documentation to reflect changes in application development; document/report client training and concerns in order to address individual facility needs; collaborate with colleagues to ensure client satisfaction was met and follow-up support was provided; proactively learned new software features and functionality and integrated these into existing training activities; and provided feedback in support of evolving SourceMedical applications.

6/1/2012 TO 3/1/2013

VACO

Nationwide

TECHNICAL TRAINER

Conduct computer training need assessment; focusing on job-specific functions and tasks; Design training manuals describing information needs; submitting initial versions for review; revising and editing.; Conduct training classes presenting job-specific and company-specific applications and personal computer classes. Maintain quality service by establishing and enforcing organization standards. Evaluate training by evaluating effectiveness of training to specific job applications. Maintain technical knowledge by attending educational workshops, webinars and reviewing publications. Contribute to team effort by accomplishing related results as needed.

1/3/2012 TO 6/1/2012

State Center Community College

Reedley, CA

INSTRUCTIONAL TECHNICIAN

Ensure instructional computer labs are operational; provide assistance to students, faculty, and staff; identify and report technical problems; provide support and resolve problems related to computer lab equipment and software; keep computer skills and knowledge current, and serve as an information resource; assist with supervision of student employees; provides cross-divisional computer support as needed.

8/1/2002 TO 6/12/2011

Central Valley Schools

Fresno, CA

INSTRUCTOR/SUPPORT TECHNICIAN

Curriculum development and training on new educational technologies for districts and schools; Produce and maintain manuals and references for all software versions and technologies used; Monitor student and staff use of LMS through data analytics, reports and observation; Provide computer based hardware and software instruction to secondary school students; Provide technical business process evaluation and reengineering; Conduct presentations of various topics, create taped screen captured Captivate demonstrations, link to LMS for data analysis

EDUCATION

2012/2013

Self-Study

Fresno, CA

COMPTIA A+ / COMPTIA SECURITY+ / COMPTIA NETWORK+

2002 / 2004

National University

Fresno, CA

MASTERS OF SPECIAL EDUCATION

EMPHASIS IN CURRICULUM DESIGN AND TECHNOLOGY

2002 / 2004

National University

Fresno, CA

TEACHING CREDENTIAL SECONDARY

EMPHASIS IN CURRICULUM DESIGN AND ALTERNATIVE PRESENTATION FOR SPED STUDENTS

1994 / 1996

CSU FRESNO

Fresno, CA

BACHELOR OF ARTS – BUSINESS ADMINISTRATION

EMPHASIS IN MANAGEMENT

REFERENCES

References are available on request.



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