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Social Media Customer Service

Location:
Miami, Florida, United States
Salary:
40000
Posted:
February 19, 2018

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Resume:

H A I D E R F R A D J

703-***-**** ac4i51@r.postjobfree.com

Linkedin: www.linkedin.com/haider-fradj-33409412b/ MARKETING & ECONOMICS

Entry-Level

OBJECTIVE:

Recent college graduate seeking full-time employment. My innate ability to communicate with others allows me to demonstrate effective leadership and organizational skills. My concrete abilities allow me to expand on analytical experience to demonstrate my professional creative skills. EDUCATION

BBA, Radford University, Radford, VA

Major: Economics and minor in Marketing, anticipated December,2017 College of Business and Economics (AACSB Accredited) WORK EXPERIENCE

K-12: ONLINE EDUCATION PROGRAMS & SCHOOLING HERNDON, VA Enrollment Consultant

Consulted Inbound Calls from prospective customers

Utilized call lists to contact prospective customers using the Five-Step Sales Process

Developed relationships with parents regarding children’s educational needs

Operated company systems and programs including Salesforce and Five9 HGR DIDO ALGERIA

Intern Analyst

Assisted Digital Marketing Team in social media analyzation

Helped develop e-commerce growth strategy and manage digital budget to increase sales

Identified customer’s interactions across systems and correspondent data repository

Organized website functionality and social media interactions

Assisted in email marketing strategy and newsletter development

Researched and proposed innovative ideas to reach our target market The Loading Dock Coffee (N zone) CHANTILLY, VA

Barista

Handled monetary values on daily basis

Managed opening and closing routine of store

Maintained clean and courteous environment

Utilized pristine customer service to assist customers

Catered to customer needs via food and beverage

CORE COMPETENCIES

Fluent in English, French, and conversational Arabic

Interpersonal skills

Econometrics

Provide media relations for group with frequent appearances and talks

Utilize data to model and forecast care trends and needs

Capability to close a deals/contracts

Wide knowledge of industry needs



Contact this candidate