ac4i0n@r.postjobfree.com 704-***-****

LH

OBJECTIVE

To secure a position with a

company where I can utilize my

skills and gain further

experience while enhancing the

company’s productivity and

reputation.

SKILLS

Excellent communication skills

Adaptability and ability to work

under pressure

Accuracy and attention detail

Organization and prioritization

skills

Problem analysis, use of

judgement and ability to solve

problems efficiently

Self-motivated, resourceful and

high level of energy

Tolerant and flexible to different

situations

LAKITA R. HILL

2943 WESTBURY COURT

DALLAS, NC 28034

EXPERIENCE

MRO ASSISTANT I • HIRERIGHT • JULY 2017-PRESENT

• Obtain the required paperwork and prepare forms required to review non-negative drug screen results

• Process paperwork using the NDI document management system

• Call donors and perform the template interview for non-DOT donors who are positive for the evidence of marijuana and cocaine

• Report drug screen results to employers following the client specific reporting requirements

BENEFITS ADVISOR • AON HEWITT • FEBRUARY 2017-JULY 2017

• Inform, educate and enroll customers to successfully transition into the individual insurance market

• Complete needs assessment and correctly qualify participants’ needs related to Medicare health insurance

• Recommend plans by identifying customers’ needs using a based selling approach

• Accurately answer customers’ questions and provide solutions

• Handle inbound calls to enroll customers’ compliantly and efficiently into selected Medicare health insurance

• Maintain customers’ accounts and manage updates

IMAGE KEYER SPECIALIST • BRANCH BANKING & TRUST • MAY 2000- NOVEMBER 2012 • JUNE 2015-OCTOBER 2016

• Key and validate required and/or missing transaction data from imaged items accurately while meeting the required production objectives

LH LAKITA R. HILL

2943 WESTBURY COURT

DALLAS, NC 28034

ac4i0n@r.postjobfree.com 704-***-****

2

REFERENCES

Available upon request

• Perform image analysis, research and resolution and/or invalid field data to minimize transaction related problems

• Communicate issues or potential issues that may negatively impact production and/or internal/external clients

• Proactively assist peers and co-workers with production objectives in problem identification and resolution

• Efficiently work in area governed by production standards and work under pressure to complete deadlines

• Identify and immediately report potential organizational risk concerns

• Adhere to all BB&T policies and processing service guidelines EDUCATION

CERTIFICATE • SEPTEMBER 2009 • GASTON COLLEGE

Computer for Medical Careers

DIPLOMA • JUNE 2000 • ASHBROOK HIGH SCHOOL

General Studies

VOLUNTEER EXPERIENCE AND LEADERSHIP

While employed at BB&T, I was a part of the Lighthouse Project which gives opportunities to provide corporate financial support to local charities through donated funds where I could invest in the community.

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