Darlene Buonauro
Wantagh, NY 11793
As the owner and director of Learning Through Travel and Inspire Travel Loyalty for the past 18 years I have a meticulous eye for detail and perfection. I have been in the travel industry for over thirty years and have extensive experience in planning, operating meetings, events and tours domestically and internationally. My vast knowledge of the travel industry worldwide affords me a competitive edge when negotiating for the finest services and the best rates in the market ensuring my clients and their attendees that the end result is an event to be remembered.
The programs that I have created and managed have been held at hotels, conference centers, on board cruise ships, restaurants, catering facilities, and outdoor venues. My clients have included but have not been limited to non-profit organizations, corporations, motivational speakers, doctors and naturopathy trainings, spiritual conferences and success clubs. Size of the programs varied from 40 – 1000 attendees.
Work Experience
Inspire Travel Loyalty/Inspire Meetings & Events Bellmore, NY January 1, 2016 – Present
Learning Through Travel, Inc. Bellmore, NY December 1, 1999 – December 31, 2015
Research destinations
RFP submission via C-Vent
Create and execute event budget
Escort and plan site inspections
Manage a staff of 7 - 10
Contract negotiation at hotels, cruise ships or other venues including sleeping room rates, meeting space, commissions, staff rooms, complimentary rooms, food and beverage
Negotiate and contract transportation including airlines and motor coach companies
Negotiate and work closely with land operators, DMC’s and other vendors
Negotiate, contract and execute all audio visual needs including staging, lighting, and translation booths
Negotiate and execute private permits for programs and activities held at areas closed to the public
Lead Pre and Post Conference meetings
Research, negotiate and manage entertainment (DJ, bands, local and traditional entertainment)
Design meeting space and conference room lay-out
Set-up and manage on-line registration (using Reg-Online, Boomset and other online registration systems)
Design badges and promotional gifts
Design and work with developers on apps for attendees
Research, negotiate and book speakers
Create theme nights and events (awards, white party, dance parties, book signings, pool parties, beach meditations)
Create sponsorship programs (based on the events theme)
Write copy for brochures, website, welcome and thank you letters
Attend travel conferences, tradeshows, networking events to keep current with the most up to date properties, vendors and destinations
Experienced with working with CVB’s, local city tourist offices (i.e. Visit Sarasota) to get monetary or gift support
Experienced with working with corporation presidents, vice presidents, CEO’s, tourist offices, embassy’s, sales directors, food & banquet directors, housing, front desk and all other aspects of hotel staff
Managed day to day business duties of my company including financial, employee staffing, telephone services, insurance, advertising budget
Global Educational Travel NYC, NY April 1993 – November 30, 1999
Tour Operator specializing in the Eastern Mediterranean - Director of Sales
Responsible for a three team sales group
Direct contact via telephone or in person with clients
Created proposals
Created costing
Tour Escort
Attended trade shows/conventions representing GET
Wrote and edited GET national brochure
Coordinated and executed national brochure campaign
Park East Tours NYC, NY October 1988 –March 1993
Tour Operator specializing in East Africa and Beyond - Sales Manager
Managed a staff of three sales managers
Wrote proposals and sales scripts
Created costing
Over saw operations of group from beginning to return of clients including group air, hotels, lodges and transportation
Tour escort
METCO Tours NYC, NY October 1985 – September 1988
Tour Operator specializing in the Middle East – Sales Manager
Managed a staff of five sales managers
Wrote proposals and sales scripts
Over saw operations of group from beginning to return of clients including group air, hotels, lodges and transportation
Tour escort
Skills and Achievements
Travelled to 42 Countries and Islands
Efficient in Word, Excel, PowerPoint, Outlook
CVent + Lanyon (Reg-Online)
Member of MPI
Member of the MPI Sponsorship Committee
Member of CLIA
Member of NAPW
NAPW 2013 Professional Women of the Year
SBEIC New York Excellence Award 2013
Belief in person to person communication either face to face or via telephone
Team player and a leader
Quick learner and always willing to work outside the “box”, I believe there is never a problem only a solution that will benefit the client and the company.
Education
Wellington C. Mepham High School, Bellmore New York - 1979
Nassau Community College – Writing/Journalism 1994
MPI training
Amadeus Booking System