P C Training and Business
Completed: Diploma in
Completed (2009 - 2012)
Willing to Relocate:
ID No: 871**********
Nationality: South African
Attention to detail
Takheni high School - Matric
Completed In: 2006
Nonhlanhla Desiree Mavuso
I am a graduate from P C Training and Business College; I am a resourceful and goal orientated person who continuously aims to achieve that which was initially set out. I am a fast learner who views new challenges as a way of developing me so as to benefit the organisation I represent.
KEY SKILLS AND COMPETENCIES
Database Management Principles
Excellent team worker with strong
coaching and mentoring skills.
Good Communication Skills(both verbal and
Reports Writing Skills
Data Capturing and Quality Assurance Skills
Research and Analytical Skills
Time Management skills and team player
Rational thinking skills
Positive and outgoing personality and deadline
Strong analytical abilities and be able to solve problems
Able to identify issues, apply one’s mind to
Diligent and trustworthy
TRAININGS ATTENDED AT
Department of Social Development
Reports generation sessions
Generating of Referrals
Data Cleaning Sessions
Company Name : Mpumalanga Provincial Treasury
Position : IT Intern
Duration : Currently
Duties as an IT Systems Administrator
First Line/Helpdesk Support.
Assist users over the telephone by troubleshooting the incident
Support clients using remote assistance applications e.g. Team Viewer and remote anywhere
Assign calls to the technicians
Provide users with reference number for report incident calls
Follow up on the calls logged
Log calls/faults on the system according to their category and priority. Technical Support Duties
Provide end-user support with regards to PC hardware, including diagnosis, repairs, configurations
Updating, repairing PCs and installing software applications.
Ensure connectivity to the network and provide daily technical support to users
Install, maintain end-user emails and configure mobile email
Provide Technical support and maintenance with regards to the Provincial transversal systems BAS, Persal and Logis
To resolve incidents with printers, copiers and scanner Mkhondo Local Municipality
Position: In- Service Trainee
July 2016- 31 August 2017
Duties as an IT Systems Administrator
Installing, supporting, and maintaining servers and other computer systems such as Sage Pastel HR
& Payroll (with the assistance of Sage consultants) and Munsoft systems
Analyzing system logs and identifying potential issues with computer systems.
Installing and configuring new hardware and software.
Adding, removing, or updating user account information, resetting passwords, etc.
Answering technical queries and assisting users with Sage Pastel HR & Payroll, TeamMate and Munsoft Systems.
Responsible for network security.
Responsible for documenting the configuration of the system.
Troubleshooting any reported problems.
System performance tuning.
In-Service Trainee: IT (NISIS
Coordinator) March 2013-June
Duties as a NISIS Coordinator
Provide end-user support
Provide network support
Administer network cabinets and network or server rooms
Provide hardware and software support
Ensure that hubs/cabinets are locked, neat and layout is update and available
Household profiling Reports and presentations
Managing NISIS system
Compiling of Reports and Referrals
Conduct troubleshooting on all queries referred by the service desk Department of Health Embhuleni Hospital
Practical work as an Information Officer Assistant 02 February 2012 – March 2013
Duties as an information assistant
Assist in collecting midnight census
Daily capturing of statistics from hospital PHC
Analyze data and capture on the system
Communicate with clinics daily regarding submission
Prepare weekly, monthly, quarterly and annual reports
Maintenance of Records
Mr Zakhele Masuku : Department of Provincial Treasury Position : Senior Data Technologist
Contact Numbers : 072-***-**** (firstname.lastname@example.org ) Mr LT Madonsela : Department of Culture Sports and Recreation Position : Information Technologist
Ms CM Thulore : Department of Social Development
Position : Community Development Practitioner