Samuel Brisbane

***A **** Lakeview Dr, Calgary 403-***-**** ac4hs2@r.postjobfree.com

Objective

To gain employment in order to implement and further develop the skills, knowledge and practical experience acquired in completing a Bachelor of Business Administration.

Education

BACHELOR OF BUSINESS ADMINISTRATION APRIL 2017 MOUNT ROYAL UNIVERSITY

Double Major: Accounting & General Management

Minor: Finance and Economics

GPA: 3.52

ACADEMIC ACHIEVEMENTS

5x Dean’s Honour Roll

4x Academic All Canadian

Qualifications

CFA Level 2 candidate

Potential CPA Candidate

Strong commitment to teamwork and proven leadership skills

Excellent analytical, numerical and problem-solving skills

Superior interpersonal and team-building skills

Great ability to balance multiple tasks

Strong working knowledge of Excel and PowerPoint

Excellent verbal and written communication skills

Strong work ethic, attention to detail and organizational skills

Experience

TIER 3 – CUSTOMER SERVICE TRAIL APPLIANCES OCT 2017 – PRESENT

Promoted quickly to Tier 3 where I was trained in the following areas: reception, credit, builder admin, call center, deliveries, credit refunds and exchanges.

Entrusted with creating credits for customers

Demonstrated excellent problem-solving skills, leadership and management skills

Proved to have strong and accurate at data entry while filling in for the delivery coordinator

SHIFT LEAD – CUSTOMER SERVICE MOUNT ROYAL RECREATION SEP 2014 – MAY 2017

Clearly expressed operational matters to clients of the facility and my co-workers in both written and verbal communications.

Listened attentively to any concerns and sought to quickly find beneficial solutions to problems

Developed productive relationships with the individuals that I managed.

Interacted with a wide range of customers in a respectful manner.

My duties included:

Managing the Mount Royal Recreation email and responding to customers directly

Managing, leading and training other customer service staff

Being the go to person on shift for first aid or incidents in the facility

Skills

TIME MANAGEMENT

As a student athlete living away from home I successfully balanced five academic classes, part-time work (15 hours a week), university volleyball (25 hours a week, travelling every second weekend), volunteering (25+ hours a year) and domestic duties. Being focused and disciplined, combined with a strong work ethic, allowed me to play volleyball at a high level and to excel in my academic courses.

LEADERSHIP

2016-2017: Captain of Mount Royal University Men’s Volleyball team

2013-2014: Captain of Red Deer College Men’s Volleyball team (National Champions)

2011-2012: Captain of U19 and U21 Victorian state volleyball teams (Australian National Champions)

TEAMWORK

I bring the qualities I have developed playing team sports to the workplace: sharing a common goal and articulating a plan to achieve it, assigning a role to each team member, catering to people’s strengths, valuing the input of each member, offering support and encouragement where needed, identifying problems and trialing solutions together, being open to suggestions, and placing the team above the individual.

Volunteering

SAMRU TAX CLINIC MARCH 2017

Prepared students’ tax returns for 2016

CATHOLIC FAMILY SERVICES 2015-2017

Mentored vulnerable youth, providing support and friendship, while building their confidence to interact in a positive way in their school environment.

References

Available upon request

Contact this candidate