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Manager Director Software Engineering

United States
February 15, 2018

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Nishant Agarwal


**** ******** **** ****, ****, NC 27519 – 818.***.**** –

People, Product & Process Leader with 13+ years’ experience, 6+ years’ management across small, medium, large Fortune 6 org. Tremendous ability to Inspire & build Trust, Scale Culture & teams, provide Focus, make Decisions, follow through, Deliver and Close.

Mission Statement

Drive a Sense of Accomplishment in my People, Customers, Shareholders and Community.

Core Values

Bias for Action

Be Easy to do Business with

Get it Done

Professional Experience

Dude Solutions, Cary, NC 2017 – present (> 7 months)

Dude Solutions (>600 employees, $100M) is the industry leader in SaaS CMMS (Computerized Maintenance Management Software) for Education sector.

Software Engineering Manager

Accountable for Delivery of multiple agile teams (20+ staff) globally, across USA, China and Russia as a Lean Agile Leader. Full stack product teams developing web apps, micro-services, and mobile apps.

Transformed Engineering Org into a Global powerhouse, pivot into M&A friendly product development strategy. Owned KPIs of time to release, testing pyramid.

Launched greenfield Mobile dev team, creating iOS & Android apps with Xamarin, integrated into automated CI/CD pipeline.

Built and implemented TOGAF Technology roadmap with Enterprise Architect, folding acquisitions into Operations with 99.9% availability commitment.

Accomplished GTM of product launches with projected >$3M ARR, delivered releases to maintain growth projections in Bookings.

UnitedHealth Group, Raleigh, NC 2016 – 2017 (1.5 years)

UnitedHealth Group is a Fortune 6 organization; I worked as a SAFe (Scaled Agile Framework) Leader with 6 scrum teams globally in a matrix environment. Our Optum HIE product, is a multi-tenant architecture product, impacting >45 M patient lives.

Software Development Manager / Delivery Lead

Direct Product Development, Sustained Engineering, Business Analysis - engineers, architects, QA automation, analysts, interns across all experience levels.

Hired multiple engineers of all experience levels and built/re-orged multiple scrum teams from ground up as part of a site re-location strategy.

Built Business Analyst team from ground up to augment Product Management.

Rewarded highest Vital Signs 88% (Manager 360 degree feedback) in our Group; mentored, set SMART goals, promoted as well as took necessary corrective actions for employee growth.

Empowered People & Pushed the Envelope - Business grew and acquired two additional products within same headcount.

Transitioned self learning from Microsoft .Net technology stack to Java/J2EE technology stack.

Micropact, Raleigh NC 2015 – 2016 (~1 year)

MicroPact, a VA based company, >500 employees, has been featured in Gartner’s Magic Quadrant for 2015 in the Business Process Management Platform based case management frameworks. I owned Design & Delivery of a web product based on Microsoft .Net technology stack.

Manager Software Engineering

Instilled Agile practices for Product Development & Support for a regular Release Cadence.

Managed global team of 15-16 engineers, architects, DevOps & technical writer.

Enforced Process Improvement initiatives for Release management, Support, Upgrades – keeping the Business within budget at end of year.

Atlas Development Corporation, Calabasas, CA 2005-2015 (~10 years)

Atlas, founded in 1998, a Roper Technologies company, >200 Hospital Lab clients, is a trusted provider of highly configurable software for coordinating healthcare across the care continuum. I owned the flagship product ‘LabWorks’, based on Microsoft .Net technology stack.

Senior Manager, Software Development 2014 – 2015

Development Manager <- Architect <- Lead <- Software Engineer 2005-2014

Rose up the ranks from Software Engineer to Senior Manager.

Enabled LOB to go from 49 live clients to 219, with ~85,000 physicians, 50 million patients.

Facilitated 60% YoY growth of legacy product team from being on-shore centric to a global team in 5 years.

Led Scrum team to launch version 1.0 SaaS product with AWS cloud APIs utilizing industry standard best practices - CI, automated unit testing and reference architecture and design.

Owned estimation, scheduling, spec approval, design approval processes.

Enabled Product Managers with roadmap discovery and chaired Product Committee.

Key member of decision making body for integration with partners, vendor selection, build vs buy, contract vs in-house.

Owned, designed and delivered technical projects from start to finish.

Technical Skills

Microsoft .Net Technology Stack – C#, ASP, Web API, Visual Studio, TFS; Java Technology Stack – J2EE framework, Eclipse; Web Technologies - Javascript, HTML, Web Services, JSON, REST; Database Technologies – Intersystems Cache, Oracle, SQL Server; Tools – Rally Agile Central, JIRA, Confluence, SVN, Git, Bitbucket, aHa, SOAP UI, Splunk, Fortify, Sonar, Jenkins, Teamcity, Octopus, Salesforce


MS - Computer Engineering, University of Southern California, Los Angeles, (2004)

MS - Electrical Engineering, University of Southern California, Los Angeles, (2002)

BE – Electronics Engineering, Birla Vishwakarma Engineering College, India (2001)


Leading SAFe 4.0 (SAFe Agilist) – 2017

HL7 Fundamentals - 2016

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