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Manager Training

Location:
New Delhi, Delhi, India
Salary:
600000
Posted:
February 15, 2018

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Riddhima Pawar

Address

*** *** *****, *** ******* Nagar

New Delhi -110008

Mobile - 987-***-****

Email Id- ac4hqs@r.postjobfree.com

Objective

To achieve a challenging position in a desired organization, where I can prove my capabilities and strengths in conjunction with organization's goals and objectives by working diligently

Work Exposer:

DOMINO’S PIZZA (May 2000 – May 2017)

Assistant Manager Training - July 2013 – Till date

Conducting Induction’s, Career Development session - Time Management, Product Quality, Opening & closing, P & L, Sanitation, Profitability, Sales Building & Cost Control, Guest Services, Process & Behavioral Training, On the Job Training, New product Rollout’s, Audit, Indenting & Cost Management .

Event Management, Occupancy data, Benchmarking, Guest Centricity, Developing Mangers & Non MGR for Next Role, TNI, Content Developing according to TNI .Training through Learning Management System, Ext Manger’s Training and Prepare Schedules as per Roles, Meeting & Briefing on the basis of Net Promoter Scores Weekly .Looking after 21 Restaurants

Job Profile:

Training newly inducted team members. MIT joining the organization. Refresher product training.

Reports Responsibilities:

Maintaining & Preparing Monthly Data for entire North Region comprising of information of all CDP Classes, visits, Promotions, New Rollouts and Soft Launch and Team mix.

Facilitating TM to the next level, Preparing & executing HR Notification (Promotions) for all level TM (Awarding promotion letter and salary)

Identifying & awarding WOW and SCIP (Monthly and Weekly)

Inventory handling for all Training requirements (job -aids, books, cd etc)

Indenting done with costing according to the budgets

Preparation of power point presentation (monthly as well as quarterly ) comprising of data like – Land D,DM wise Attendance, Score card ( MTD/CS AND 30 MIN) with DM wise Comparison with Strengths and Opportunities and Synopsis.

Conducting CDP Classes for all levels – (New tm (2 days), Line training csr /cm/sdp ( 1 day), T .Ace meet (monthly and quarterly), Ext mit Cdp classes (weekly)making them Customer Centric and taking Weekly test & Giving feedbacks to improve their performance at work place.

Visting Stores (4 visit per store) MTD /CS/30 MIN /NEW PRODUCT AUDIT

Handling of 22 stores in Total for OJT, training & HR responsibilities.

Conducting OJT Visits for TM and External MIT to train them per stations and checking their schedule & making sure that the follow all sop’s religiously.

Briefing for all levels

Executive Training – September 2009 – July 2010

Managing 10 Restaurant’s on Training Parameter’s, Conducting On the Job training, session’s on guest services, taking Induction, Ensuring team is following the sop’s

Sr. Sec Executive – Training –August 2010 – June 2013

Training Looking after 20 Restaurant’s on Training Parameter’s, doing On the Job training, session’s on guest services, taking Induction, Ensuring team is following the sop’s

September 2009 – Moved to Training Function as an Executive

Assistant Manager – Operations October 2008

All Store operations responsibilities, handling indent, & Inventory. Managing a large team, all reports related work.

Associate Manager – Operations- February 2007

Rejoined after Maternity Leave

Resumed on May 2006 - Training AEC

Worked in Operation’s as well as trained the team on all processes followed at Domino’s, Inducted new joining, On Job Training for team members

Training Ace - January 2002 – August 2002

Worked in Operation’s as well as trained the team of all processes followed at Domino’s, Inducted new joining, Did on the Job Training station wise

Team Member May 2000 – April 2001

Worked in operation’s as Guest service Representative

Levels of Team Member

Silver – August 2000

Worked in operation as a Crew member

Gold – October 2000

Worked in operation as a Router

Diamond – December 2000

Worked in operation as a Multi skill looking after all station’s – GSR, CM, Router, Delivery person’s

Platinum – April 2001

Worked in operation as a Multi skill looking after all station’s – GSR, CM, Router, Delivery person’s

Academic Qualification:

Graduation from Delhi University – Bachelors in Arts ( B A. Pass)

01 year course - Certified FDCT’ From NIFT (National Institute of Fashion Technology) Hauz Khas, New Delhi.

Personal Details:

Date of Birth: May 23, 1979

Marital Status: MARRIED

Language known: Hindi and English

Passport: Valid Indian passport

Reference:

Available on request

Place: New Delhi (RIDDHIMA)



Contact this candidate