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Customer Project Manager

Location:
Monroe, Connecticut, United States
Posted:
February 15, 2018

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Resume:

THOMAS F. HEALEY

**** **** ****** 203-***-****

Trumbull, CT 06611 ac4hpb@r.postjobfree.com

SUMMARY

A focused, financial/IT professional with well-developed abilities to continuously improve processes, and establish successful business relationships. High level of client/server, and personal computer proficiency. A thorough working knowledge of the Windows, and SAP platforms. Experience with development tools includes C++, C#, Visual Basic, VBA, Java, JavaScript, XML and HTML. Advanced SQL skills, and a good working knowledge with the development and maintenance of database applications such as Access, Hyperion, Oracle and SQL Server. Excellent project management skills, employing principles from the PMBOK Guide, and Agile methodologies.

WORK HISTORY AND ACCOMPLISHMENTS

UNITED TECHNOLOGIES CORP., UTC AEROSPACE SYSTEMS, Danbury, CT 2017-Present

Business Analyst/FP&A

Working with financial reporting group completing monthly, quarterly and annual closings, working extensively with MS Excel and Hyperion Financial Management Systems.

Created process flows and written procedures for financial reporting processes not contained in the Standard Work Archive, and updated process flows and procedures for those processes that had changed.

Developed software program to help facilitate the closing process.

UNITED TECHNOLOGIES CORP., SIKORSKY AIRCRAFT, Stratford CT 2005-2015

Senior Financial Analyst

The primary responsibility in this role was to forecast aircraft parts and equipment pricing, negotiate pricing, and provide fully compliant reporting to the US Military for US Military parts and equipment. US Military contracts negotiated ranged from $500.00, USD, to upwards of $1 billion USD.

Managed large scale US government pricing projects, requiring inputs from cross-functional teams, involving business domains such as contracts, purchasing, IT, engineering, etc. High profile projects were typically very complex, often taking a year or more to complete.

Documented requirements for major projects which included, but not limited to, pricing strategy, negotiation strategy, cost acquisition(purchasing strategy), scheduling, lead times, and risks.

Conducted margin analysis on completed contracts to determine supplier cost volatility that aided future pricing forecasts in addition to supplying upper management with reporting of contract performance.

Employed various methods of forecasting including, reviewing historic cost, time series analysis, regression analysis, correlation analysis and smoothing techniques.

Developed a series of MS Excel macros written in VBA for department applications which have served to reduce time spent by users in preparing contract documentation for USG. Began working on re-writing the applications in more robust higher level software, C#, in order to make them more efficient and reliable.

Managed the on-line catalog project, which offered current pricing for Sikorsky parts and equipment via a secure website, allowing access only to specific USG agency personnel. Also managed numerous system enhancement projects involving the online catalog which were initiated to improve the customer experience, generate greater revenue, and reduce the amount of manual pricing required to meet customer demands.

Managed numerous small system enhancement projects in addition to submitting numerous requests for system improvements, and suggestions for system upgrades. Also, was a team member on some large enterprise system projects. Played a role in the SAP rollout when first hired by Sikorsky.

Exercised data mining skills writing SQL queries, using SQL Server almost daily in an effort to provide both internal and external customer reporting. Experience with R statistical software. Strong interests in Data Science, machine learning, and statistical modeling.

CITY OF NEW YORK, DEPARTMENT OF EDUCATION, New York, NY 2003 -2005

Mathematics Instructor

PITNEY BOWES CREDIT CORPORATION, Shelton, CT 1994 - 2002

Project Manager – Vendor Relations Manager (1996 – 2002)

Responsibilities included: Managing $10 million cost center budget. Managing ongoing system improvement projects, which improved efficiency and reduced costs. Performed on-site vendor audits at various locations across the country, ensuring system/data integrity, and site security. Reviewed vendor processing and addressed areas where processing could be improved. Performed capital budgeting analysis in an effort to improve cost efficiencies.

Created detailed project plans for all projects with work breakdown structures, flow charts, Gnatt charts, and critical path diagrams.

Managed daily reconciliation process with vendor systems, and in-house systems to insure the accuracy of reported customer transactions.

Performed analysis of various marketing efforts, which provided marketing with anticipated customer response volumes.

Reviewed customer credit profiles to determine requested credit line increases.

Managed the Pitney Bowes credit card project, in which the company offered a Visa card to select credit worthy customers. Developed a user application, which telephone representatives used to fill in customer application information, and issue the customer a unique credit card number. The application subsequently issued over 25,000 credit cards without a single error.

Tax Accountant (1994 – 1996)

Responsible for paying property tax bills, preparing monthly sales tax returns, analyzing personal property tax assessments, allocating and billing property tax to customers, preparing property tax returns, evaluating customer tax status for sales tax purposes and responding to customer inquiries.

Advanced numerous suggestions in the modification of spreadsheet applications for sales tax purposes.

EDUCATION

MS, Financial Management – Fairfield University

Have completed half of Masters of Science Degree program in Software Engineering at Fairfield University (currently attending classes).

BS, Business Administration – University of Bridgeport. GPA 3.5 High honors

West Publishing Company Award for outstanding academic achievement. President’s or Dean’s List (5 semesters)



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