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Customer Service Sales

Drexel Hill, Pennsylvania, 19026, United States
February 15, 2018

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Robert Holmes

**** ********* ***, ****** ****, PA 19026

(484) ***-****


Energetic, highly motivated, and organized Material Handler (Warehouse Operations) with extensive experience in shipping / receiving and inventory control. Strong liaison and negotiator for improving product delivery and lowering expenses. Well developed tracking and research abilities. Outstanding communication skills. Personable, independent, and committed to producing top-quality work. Positive and upbeat attitude; get along well with coworkers and management. Thoroughly enjoy a challenge and committed to a long-term career. Certified forklift operator and experienced in boom operations. Experienced in Quick books, Oracle, and Microsoft Word.


Accuracy Customer Service Dedication


Quality Assurance Inventory Control

Purchasing Order Pulling Receiving





2/2015-Present Site Technician Haas International Merck Campus Westpoint, PA

Chemical Management, True Up Inventory

Site Inspection, security check of chemicals

Database Management System: TCMIS, COSMIC

1/2011-2/2015 Inventory Replenishment Melchiore Plumbing Aston, PA

Parts, Inventory, Equipment Maintenance.

Supply Chain and Logistics management.

Customer service integrity and support, software capability.

1/2006-1/2011 Warehouse Manager Volpe Tile and Marble Glen Mills, PA

Supervised a crew of 15 workers in daily operations, including installations of materials.

Tracked time management in warehouse operations, which increased company revenue.

Responsible for merchandising of product sample displays, contractor sales, logistics of end product, quality control inspection of customer orders.

Accurately maintained and controlled inventory.

Provided customer service and support via telephone and internet.

Robert Holmes, pg. 2

3/2004-1/2006 Appliance Sales Lowes Home Improvement Deptford, NJ

Responsible for the overall sales and merchandise maintenance of the department.

Performed all phases of inventory tracking control.

Maintained pricing standards, which contributed to increased sales.

Provided excellent customer service and support.

5/1998-3/2004 Appliance Sales Best Buy Springfield, PA

Responsible for merchandising, price audits, cycle counts and inventory control.

Managed the sales and installations of products.

Handled special orders and the ordering of appliance parts.

Helped resolve conflicts, resulting in customer satisfaction.


Gloucester County College Sewell, NJ

Courses in Computer Science

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