JAMES D. HENDRIX

**** ***** ** ** ******, GA ****0 • 404-***-**** • ac4hnr@r.postjobfree.com

U. S. Citizen

PROFESSIONAL SUMMARY

Technical, Complex Solution Sales Professional with 5 years of experience in the FinTech, InsuranceTech, and SaaS space. Worked extensively with Fortune 100 & 500 companies with diverse experience from SMB to Enterprise clients. Proven track record of success of attaining and exceeding quota, delivering projects on time and on-cost with accomplishments in Technical Account Management, Inside/Outside Sales, Technical Consulting and Sales Engineering including:

• Risk

Management/Insurance

Tech

• SaaS/Cloud App

Implementation &

Configuration

• Project Management

• Product Development

(SDLC)

• IT Integration & Planning

• IT/SaaS Strategy &

Operations

• RFPs (Complete Lifecycle)

• Pre & Post-Sales

Management

• Front-End/Back-End

Technical Work &

Integrations

EXPERIENCE

ORIGAMI RISK Atlanta, Georgia

Sales Engineer – Solution Specialist November 2016 - Present

● Tasked with building several demo databases from scratch for the RMIS, Pools, TPA, and Carrier markets

● Responsible for building advanced database and platform configurations for technical sales demonstrations and giving presentations to clients on technical functionality, capabilities, and configuration

● Assists with hiring additional team members to the Sales Operations team

● Configure front-end and back-end database functionality for web-based and cloud-based platforms, including AWS

● Using SQL, JavaScript, HTML, CSS, and XML on a daily basis to configure system UI and overall functionality

● Responsible for product development enhancements based on observations, sales feedback, client demo feedback, and personal discovery including QA/Testing and Documentation (Agile Dev Environment)

● Responsible for leading managing a team of Sales Engineers within Sales Ops, setting priorities, tasks, goals and strategizing with various teams across the company

● Technical “closer”, worked with SMB to Enterprise-sized clients on complex, technical solution sales and IT Integration projects from front-end to back-end, working with IT departments on integrations, implementation and functional processes

● Helped secure over $20 MM in new business in 2017 alone from Demo Database and Technical Demonstration assistance with the Sales Team

● Responds to RFPs and manages process (inter-departmental teams) and generates Proposals for new clients MAXREWARDS Atlanta, Georgia

Co-Founder/Director of Marketing & Strategic Relationships September 2016 - Present

● Oversees and executes all marketing initiatives/campaigns for MaxRewards

● MaxRewards is a credit card and debt financing platform designed to take into account your personal, custom financial profile and match your lifestyle and financial position with the best credit cards for rewards, approval odds, interest and use alongside loans of various sizes and purposes using proprietary algorithms

● Responsible for building strategic relationships locally and abroad to aid in our marketing, business development, and operational needs

GSD Atlanta, Georgia

Regional Office Founder/Sales Engineer August 2016 - October 2016

● Established framework for launching a new office and territory for GSD

● Built strategic, key partnerships within Salesforce for business development and growth purposes

● Made key hiring and recruitment decisions for Atlanta office

● Leveraged technical knowledge of Salesforce (platform, cloud computing, API integrations, SQL Apex, etc.) to deliver technical demonstrations, consultation, implementation, and overall key support to the sales process

● Diverse portfolio in several market sectors including enterprise, commercial, and mid-market

● Managed Pre & Post-Sale process for clients (scope, implementation, ongoing support & upgrades)

● Developed, scoped, and executed accurate and technical RFPs for client work

● $1.5M Individual Annual Quota

PAYSCAPE, INC. Atlanta, Georgia

Product Specialist - Inside Sales/Presales January 2016 - August 2016

● Helped build out restructured Salesforce reporting and internal process for product and customer service management (Leveraging Salesforce for Pre-Sales and Post-Sales case management)

● Helped manage third-party integrations into

Salesforce with Dir. of Product Sales (knowledge of Apex, Visualforce, etc.)

● Recruited by Payscape’s Director of Product Sales to help establish a streamlined new hire on-boarding process, providing insight and analytics on the program

● Directly responsible of program growth over 200% within the first 3 months, and 300% within the first months.

● Provided key technical and development insight into future product platform features based on customer feedback (working with DevOps/Product Team)

● Performed technical demonstrations of our ecommerce platform as well as website building and digital marketing services

● Provided financial education and strategy to clients regarding underwriting and related FinTech technologies

● $1M Annual quota

***Highly encouraged by the Dir. of Product Sales to pursue a Technical Sales career*** INFORM, INC. Atlanta, Georgia

Technical Account Manager July 2015 - October 2015

● Established preliminary framework for transition to Salesforce (implementation and establishing best practices)

● Recruited to manage 3 of their top 5 largest partners (over $100 million in revenue)

● Partnership management (Pre/Post-Sales, technical support, onboarding, training, and implementation)

● Worked closely with AdOps & DevOps team on ad serving, analytics, and technical support AIRSAGE, INC. Atlanta, Georgia

Consultant - Big Data Analytics July 2014 - July 2015

● Managed initial Salesforce implementation & best practices to ensure sales operations & reporting accuracy and actionability

● Recruited by Airsage to build out their Business Development Team, & provide business analysis to the Director of Business Development, CEO, & CFO

● Responsible for pre- sales/early cycle, needs analysis, resulted in closed sales quotas & gaps annually totaling in

$5M.

● Used advanced data algorithms and analytical techniques to leverage telecom big data to deliver key insights Experience with large, enterprise clients (Fortune 100 and Fortune 500 companies) & government NIELSEN BUSINESS MEDIA Alpharetta, Georgia

Digital Account Manager October 2013 - July 2014

● Recruited by Nielsen Media to serve as a Digital Account Manager, managed Fortune 500 accounts, indirect management responsibilities for 45+ employees; revenue targets over $100M

● Used web analytics to drive traffic for large Fortune 500 companies through strategic digital marketing initiatives and web design (display marketing, multi-variant testing, & proprietary CMS) YP HOLDINGS, LLC Tucker, Georgia

SEM Analyst/Account Manager May 2013 – October 2013

● Used Salesforce to manage existing clients, onboard new business, address customer service issues, and log product subscriptions

● Reported to the Director of Operations for YP Digital Operations, managing 400+ accounts EDUCATION

GEORGIA INSTITUTE OF TECHNOLOGY, Scheller College of Business Atlanta, Georgia Bachelor of Science in Business Administration December 2012

• IT & Entrepreneurship focus

SKILLS/INTERESTS

Complex Solution Selling, Microsoft SQL Server, SQL, XML, Client-Server Architecture, AWS, API integrations

(SOAP/REST) General Knowledge, Google Analytics, JavaScript, JSON, AJAX, Web Applications/Cloud Computing, IoT, Enterprise sales, Consultative/Solution Selling, HTML5, CSS, Google AdWords, Salesforce Admin, Force.com Platform, Web Development, Mobile Application Development, Software Integration and Support, Networking, CRM Deployment and Management, SEO, SEM/PPC, Pardot, Digital Marketing, Business Development, Python, Sales Development & Training, Public Speaking, Client Presentation work, Photoshop, Expert Level MS Office experience.

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