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Customer Service Maintenance Technician

Washington, District of Columbia, United States
February 15, 2018

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**** * ****** ** #***

Washington, D.C. 20002

Ph. 202-***-****

Profile Summary:

Innovate professional with more than ten years in customer service. Currently acquiring technical skills in the areas of Electrical, Plumbing, Carpentry and HVAC. Ability to safely use power tools. Willing to learn, communicate great with others, and follow orders as directed.


SOME Center for Employment Training Washington, DC

Building Maintenance Service Technician Certificate 2016

Work Experience:

Building Maintenance Highlights:

Assists in the construction, alteration, preparation, painting and repair to structures made of wood.

Responsible for cleaning interior and exterior of buildings including snow removal and some pest control.

Experience with installation of doors and locks; Assist with laying carpet and tile.

(GFCI) Installation of ground faulty circuit interrupter.

How to properly use a circuit tester.

Knowledge of how to comprehend (HVAC) HEATING Ventilation Air Condition gauges.

Use hand and power tools; circular-saw, nail gun and drills.

Plumbing knowledge; Soldered copper pipes.

Customer and Personal Service:

Perform customer needs assessment; Responsible for resolving customer conflicts and concerns.

Meeting quality standards for services and evaluation of customer satisfaction.

Provide customer with product knowledge and information.

Direct customers to appropriate personnel

Communicate with staff and management to ensure tasks are being met.

Work History:

SOME Property Management Maintenance Technician Washington DC 06/2016-07/2016

DC Central Kitchen Nutrition Lab Cook Washington, DC 07/2015-10/2015

Hospitality Plus Cook Washington. DC 04/2013-07/2015

Center Plate Cook Washington, DC 03/2008-09/2008

Admiral Security Agency Security Officer Washington, DC 08/2005-01/2006

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