Windy Rodriguez
**** ***** ****, *******, ** ****2
ac4hks@r.postjobfree.com
Objective
Seeking a career in which my accumulative experiences and knowledge.
Summary of qualifications
Bilingual: Spanish/English; read, write and speak
Over 10 years of experiences in Customer Service and Administrative Assistant.
Skills
oAdhere to the procedures outlined by the contract’s Office Manager.
oPerform general clerical duties. Perform computer related tasks using Microsoft Office Software.
oPerforms duties as a receptionist, greeting employees and customers in a friendly and courteous manner
oMaintain personal I-9’s and other employment application forms on each employee
oFile all data received from employees related to medical activities
oMaintain Rolodex cards on all active and terminating employees
oHandle employee and customer calls and inquiries. Answer the telephone in a courteous and professional manner. Route telephone calls to the appropriate person.
oMaintain office equipment. Keep the work area neat and clean.
oMaintain a positive attitude that promotes teamwork within the company and a favorable image of PCSI.
oTrack absences and FMLA and perform other duties as assigned.
oMaintain management, education and childcare standards.
oMaintain revenue and expenses accounts and ensure optimum utilization of funds.
oAble to handle problems and needs of parents.
oCoordinate with parents and respond to their queries and requests.
oResponsible to tackle any risks and uncertainties and find prompt and feasible solutions to problems.
oDaily quality checks and addressing quality issues on Foss machines, Vicam machine, and Neogen machine
oEducate customers on the best practices to identify, eliminate and solve pest problems.
oPerform, and verity quality control along with supervision on producers and polices.
oTrain staff members/ assist in mentoring staff and enabling them to become proficient in their duties.
oMaintain accountability for all company’s valuable to include large sums and cash flow.
oMaintain inventories and daily bank deposits
oAbility to quickly learn and adapt to any new environment and agency management data base systems
oEnsure customers comply with all safety regulations and responsibilities.
Experience
PCSI Fort Hood Army Base Killeen, TX, Office File Clerk, 2017-Present
Family Love Daycare, Killeen, Texas, Daycare Director, 2008-2017
Mars Petcare Us., Temple, Texas, Quality Assurance Tech, 2007-2008
Ecolab, Killeen, Texas, Insecticide Service Specialist, 2005-2006
La Quinta Inn, Inc, Killeen, Texas, Front Desk Service Representative, 2002-2005
Killeen Bowlarama, Killeen, Texas, Customer Service Representative, 2001-2002
Education
Texas A & M University, St Paul, MN
Pesticide Applicator Training (Pest Elimination Training)
Cape Cod Community College, West Barnstable, Massachusetts
Computer Training Program (Certification)
Wareham High School, Wareham, Massachusetts
Diploma (General Education Equivalency)