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Partner Solutions Manager

Washington, District of Columbia, United States
February 17, 2018

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Arnaud Lucas

Business Manager - Partner Solutions Manager - AWS Solutions Architect


Certified AWS Solution Architect and Cisco Partner seeking a high paste transversal management position to lead Digital Transformation programs Inside and Outside. Passionate mentor creating success by inspiring a new Agile IT business mindset.


Business Manager - Partner Solutions Manager at Orange Business Services September 2016 - Present

Orange Group is a €40B/y French multinational with 150K employees, 250M customers, ranking #1 as the most innovative Global Telecom Operator this year (source: BCG 2018). Partner Solutions Manager for Indirect Channels & NAM Airlines Industry vertical.

• Delivered $45M+ worth of business proposals to accelerate American Airlines, US Airways, Singapore Airlines digital transformation programs.

• Fashioned relationships within 40+ young technology companies and built ties to quickly engage in on- demand pilots, consulting and reciprocal up-sell.

• Co-responded to RFPs: SD-WAN, Cloud AWS/Azure migrations, VMware, API & automation, PCI compliance, Application visibility.

• Promoted Agile and TOGAF approach to Business consulting, Products & solutions alignment, Operations models segmentation and IT Data governance.

Billable Consultant for The World Bank Group at Orange Business Services June 2011 - August 2016 (5 years 3 months)

Lead Digital Transformation projects for the World Bank Group communication division as Head of customer ecosystem solutions: Cisco Unified Coms, commercial reviews, systems architecture design, software development, quality audits and assessments.

• Enforced, as Scrum Master, the adoption of Kanban & Retrospectives to revamp tools and standard delivery processes.

• Cut by half the time of HQ UCC migrations therefore allowing to exceed revenue targets.

• Solved contractual disputes by eliminating the dependencies of two low performing IT providers during the first year and by understanding the data structures within CUCM/Unity/UCCE engines.

• Productized a new ITSM software scaling up to 1B call records, allowing to process rapidely non-standard monitoring & reporting change requests.

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• Promoted DevOPS & SRE engineering principals.

Solutions Architect at Orange Business Services

April 2008 - May 2011 (3 years 2 months)

Solutions Design & Pricing: Hybrid networks, Security, M2M, Satellite, Telepresence, PCI-compliancy. Consulting missions for Large Projects: HydroQuebec IT Service Catalog, Tools & Process. Member of the Network and Voice Center of Excellence.

Peering Manager at France Telecom

March 2003 - March 2008 (5 years 1 month)

Peering Manager handling 20+ Tier-1 accounts for the Americas region. Lead Orange Internet backbone transformations managing fiber providers: Level3, Xo, Qwest.. and vendors: Cisco and Juniper. Member of the France Telecom Group peering committee.

Senior Software Developer, Dulles VA at Alcatel-Lucent November 1999 - December 2002 (3 years 2 months)

Lead software developer and system integration. Specialized in IP routing protocols and coded many features of the BGP and MBGP engines. Responsible for build management. Research & Development on Speech Recognition, Lannion France at France Telecom R&D July 1996 - July 1997 (1 year 1 month)

Studies of different speech recognition techniques aligning Hidden Markov Chain with phonemes and running optimization approaches. Thesis later presented to 3 institutions. Education

University of Illinois at Urbana-Champaign

MS, Mathematics & Statistics, 1997 - 1999

Universite de Rennes I

Post Graduate, DEA - Signal & Image Processing, 1996 - 1997 Ecole Nationale Superieure des Telecommunications - Sud Paris Grande Ecole (MS), Telecom - Electrical Engineering, 1994 - 1997 Lycee Saint Louis

Ecole Preparatoire (BS), Mathematics and Physics, 1992 - 1994 Activities and Societies: Math, Physics, Chemistry, French Literature, English Université Pierre et Marie Curie (Paris VI)

Licence (BS), General Mathematics and Statistics, 1992 - 1993 Page 3

Arnaud Lucas

Business Manager - Partner Solutions Manager - AWS Solutions Architect

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