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Human Resource Manager

Cainta, CALABARZON, Philippines
February 17, 2018

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Renato Zapanta Echivarre

** ****** ******, ***** ***** Village, Marikina City 1802 +63.906-***-**** / +63.918-***-****


A strategic human resource practitioner with more than 20 years of business expertise gained from various industries.


Human Resource and Administration Manager

Shera Building Solution (Philippines) Corporation, BGC Taguig City

Construction and Building Material Manufacturing

January 2015 – December 2017

Reports to the Managing Director

Counsels Thailand-based headquarters regarding local commercial and labor laws.

Created a competitive and sustainable salary and benefits scheme aligned with industry standards.

Authored the company’s human resources manual.

Person in charge for the company’s import permit application.

Trainer and Consultant for 3 companies with expressed permission from Shera management:

Genesis Transport Services Inc.


July 2016 – November 2017

Reported to the company’s owner and President

Third largest provincial bus operator in Luzon.

Conducted various training programs across all levels for a 1000+ strong company from mechanics, bus drivers and conductors to their department heads.

Created a reengineering program which involved improving key processes, proposed creation and hiring of adequate number of qualified employees and sound manpower line up, identifying sensitive processes that are prone to theft, expense and inefficient operations.

Conducted a Performance Management program for top management.

Cellprime, Inc. (Cloudfone)


August 2016 – June 2017

Reported to the COO

• Major local player in Mobile Phone devices and accessories.

Work with company Human Resource Department

Revised recruitment procedure and policies

Clean up services to address HR issues such as high accumulation of accrued leaves, illegal deductions, payroll policies and procedures and others.

Coordinated with frontline supervisors and managers to establish the disciplinary process to minimize labor complaints.

• Presided over 40 administrative cases with zero incidents of labor complaints.

Company representative for DOLE compliance invitations.

Nailfiles Hand and Foot Spa

Health and Wellness


Reported to the company owner and Chief Executive Officer.

One of the first Hand and Foot Spa salon with more than 25 branches.

Proposed and created a compensation program for frontline personnel.

Created the company’s Human Resource manual

Counsel for labor related issues

Human Resource and Administration Manager

JTC Group of Companies, Pasig City

Quick Service and Fine Dining Restaurants

October 2012 – January 2015

Reported directly to the CEO with matrix reporting to the Managing Director.


In charge of a department for a 500+ strong conglomerate with interests in restaurants, convenience stores, food courts, property management, entertainment gaming and others.

Designated member of the Strategic and Executive committee tasked to propose business process improvements that would lead to productivity and profitability.

Spearheaded the launching of the HRIS software that would enable the company to regulate store based hiring and provide timely information for managing its employees.


Ensured timely replacement of all vacant positions in a highly competitive industry with a tight turnaround time.

Reduced vacancies to at least 2% for the restaurant operations group.

Conducted advisory meetings to department heads on how to increase retention.

Employed guerrilla recruitment methods to meet company manpower requirements.

Cooperated with all department heads and stakeholders to create a one stop shop recruitment process and shorten the recruitment cycle.


Designed and conducted training modules for the company’s convenience store group.

Facilitated teambuilding activities for the company’s annual leadership convention.

Labor Relations

Reduced labor complaints by counselling store managers on how to handle problematic employees.

Led investigations and hearings that would necessitate termination of employee’s services.

Mediated between front liners and direct managers before it becomes a labor complaint.

Employee Relations

Spearheaded annual company activities, such as: Leadership Conferences, Sports fests, Mooncake Celebrations, and Christmas Parties.

Committee Secretary for the company’s lending program: HELP (Happy Employees Lending Program).

Coordinator of the company’s employee’s fund created for employees qualified to receive financial assistance.

Performance Management

Introduced a new performance appraisal form for back support managers that would highlight employee performance, realize and address their strengths and weaknesses and increase accountability.

Co headed Budget Planning to determine departmental expense and requirements.

Corporate Social Responsibility

Member, 2 day medical mission sent to Tacloban after Typhoon Yolanda.

Human Resources and Operations Consultant

JMP Security and Manpower Services Inc

Manpower Agency and Security Services

April July 2012 – October 2012

Reported to the company’s co-owner and Vice President.

An SME owned by one of the prominent families in Pampanga.

Created a company Human Resource and Operations manual to standardize day to day activities.

Recruited key personnel for top positions.

Human Resource Consultant with rank of Manager

Asian Tigers Mobility

Freight Forwarding and Relocation Services

July 2011 – October 2012

Reported to the company’s co-owner and Vice President

One of the leading relocation and mobility companies for expatriates.

Clean up services which included putting closure to lingering issues involving compensation and benefits.

Conducted a strategic planning workshop for their department heads and a customer service seminar for their frontline movers.

Recruited key personnel for sensitive posts.

Human Resource and Administration Division Head

PR Gaz Holdings, Inc., Pasig City

Liquefied Petroleum Gas Distributor and Retailer

October 2009 – January 2011

Reported to the President with matrix to the Head of Franchising


Took charge of a division of 1 manager, 1 officer, 7 HR generalists and 3 administrative staff for a 500 plus-strong company distributed in 4 major refilling plants and 125 retail stores in Metro Manila, Batangas, Cavite, Pampanga, Bataan, Zambales and Pangasinan.

In charge of all security and manpower contracts.

Updated the HR department’s practices to adapt to the company’s mission/vision objectives of establishing 500 stores in 5 years.

Presented department’s operational budget and company manpower requirements in Quarterly Business Reviews and Monthly Management Committee meetings.


Minimized vacancies by using alternative methods of hiring such as outsourcing and networking with local government units.

Supervised end to end process of recruitment down to separation of employment.

Travelled regularly and conducted store visits to ensure HR compliance and meet manpower requirements.

Organizational Development

Conceptualized the company’s training academy for its leadership development and franchisee orientation program (PRIDE: PR Gaz Institute for Development and Education.)

Provided advice to line managers on how to manage staff related issues and counselling to employees regarding professional concerns.

Co – facilitator in training franchisees and their personnel

Spearheaded the company’s first in house leadership program attended by store managers, area coordinators and members of the business development team.

Hosted and facilitated the annual franchisees’ convention using a learning and development theme.

Labor Relations

Earned back the trust and confidence of employees that all disciplinary actions shall conducted fairly by giving all employees due process.

Visited different provinces to represent the company in DOLE and NLRC related cases.

Achieved a high ratio of reaching a mutually accepted decision and minimize the company’s financial exposure.

Presided over all investigations, hearings and employee relations issues to arrive at a fast resolution that would protect the overall interest of the company.

Conducted a road show presentation of the company’s code of conduct and distributed copies of the manual to all business and support unit.

Compensation and Benefits

Reviewed the company’s compensation structure to improve morale and arrest company dissatisfaction.

Human Resource and Administration Manager

Brightstar Logistics Philippines Pte. Ltd., Pasig City


January 2008 - October 2009

Reported to the Country Manager for a US company with matrix report to the HR Regional Director based in Singapore.


Led a department of 2 for a 50 plus-strong company.

Maintained timely communication with other regional HR Managers (Singapore, Malaysia, and Hong Kong) on HR related matters.

Recommended and provided action plans to the HR Regional Director regarding employee concerns.


Sourced, screened, extended offers and facilitated on-boarding program for both staff and officer position.

Recruited the first outsourced Motorola sales team.

Organizational Development

Conducted skype-based training for regional hubs in Hong Kong, Malaysia and Singapore

Co-facilitated work satisfaction initiatives such as employee climate surveys to increase employee morale.

Co-facilitated the company’s local weather survey along with other regional HR Mnagers.

Compensation and Benefits

Recommended compensation and benefit strategies to retain highly talented employees.

Prepared the annual salary and compensation budget.

Processed the company payroll.

Performance Appraisal

Trained unit heads for proper implementation of performance appraisal

Coordinated with all operations and support heads to ensure the timely implementation of the performance management process.

School Administrator

Easton International Centre for Management Studies

Education Provider

2004 – December 2007

Reported to the President and to the CFO


Managed seasonal teachers, lecturers and tutors numbering to fifteen.

Enforced existing school policies and guidelines.

Established agreements with various international universities and education providers in the US, UK, ANZ, Singapore and Korea

Managed over all operations to achieve school profitability

Inventory, maintenance and repair of property

Budgeted school funds

Negotiated and transacted with suppliers and vendors


Recruited highly qualified professors and instructors who meet international education provider’s standards (i.e. University of Southern Queensland, Assoc. of Business Executives).

Recruited teachers and resource persons for the school’s English and Mandarin Language programs.

Compensation and Benefits

Administered the payroll process.

Updated the compensation structure to attract highly qualified teachers and tutors.

Branch Trader

Bank of the Philippine Islands, Mandaluyong Branches


March 1993 – June 2003

Managed a mixed portfolio of USD and Peso trust funds totaling to $900 thousand and P37 million respectively

Contributed $40 thousand and P7.4 million through client presentations.

Managed $350 thousand and $37 million in time deposits.

Solicited and marketed various bank products through cross selling.


Development Academy of the Philippines

Masters in Productivity and Quality Management

August 2011 –

For Clearance

UP Open University

Diploma (units only) in Social Studies Education


San Beda College, Manila

BSC Major in Marketing


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