KATHLENE PETTYCREW

609-***-****

Sicklerville, NJ

ac4h53@r.postjobfree.com

www.linkedin.com/in/kathlenepettycrew

QUALIFICATIONS SUMMARY

Designed and implemented 18 month product completion schedule that streamlined R&D product schedule to conform to Sales schedule

Brought $19.1 million project in on budget and schedule

Discovered $200k discrepancy in one project, $160k in another

Enthusiastic and experienced administrative support specialist, with emphasis on using strong Microsoft Office and personnel skills, including documentation, processes and procedures, earned value management, metrics, root cause analysis, and regulatory compliance. Open to relocation.

SECRET clearance – refreshed March 2013

Microsoft Office Employee Training Professional Writing Technical Writing Research Inventory Control Meeting Logistics Administrative

RELEVANT SKILLS

ADMINISTRATIVE

Experienced in Microsoft Office applications (Word, Excel, PowerPoint, Publisher)

Schedule, and record results of construction inspections for 23 towns

Track status of worldwide required product and factory compliance and safety testing

Maintain calendars and facilitate meetings

Customer service and reception, including 60+ incoming calls/day

Maintain Dropbox library, website, various schedules and calendars, supplies and storage

Complete and file legal documents in China and Europe for IP protection

Document numerous country resources, regulations, and contacts

Track inventory of available stock, including items on consignment

Obtain various government IDs and keep state and federal paperwork up-to-date, including filing quarterly taxes as applicable

Research show calendars and requirements, file event paperwork and handle publicity

Produce Statements Of Work and Integrated Management Schedules, confirming contract stipulations

ANALYTICAL

Execute analyses of various EVM metrics to retain budget and schedule milestones

Perform monthly variance and root cause analyses, and recommend corrective actions

Utilize ProjectManager to design and implement phase-based product research/development/production schedule to establish an integrated 18 month cycle for new products

Research testing facilities and keep current of changing safety requirements and industry compliance regulations

Compare existing patents and copyrights worldwide to avoid conflicts

Implement Earned Value Management (EVM) for software and systems projects

Utilize statistical process control measures to identify potential negative trends

Track, monitor, and report formal verification test status to sustain product quality

PROCESS AND PROCEDURE

Organize annual and preliminary safety testing of all existing and new products with various organizations and countries

Complete safety testing documentation for countries and customers on a timely basis

Write process and procedure guidelines, both overview and detailed

Created/improved processes/procedures/users manuals and train new hires

COMMUNICATION

Liaise between R&D team, Sales team, and President of company

Maintain daily contact and updates with factories in Shenzhen, China

Coordinate new worldwide patents and copyrights with IP lawyer

Interface with internal and external customers

Provide documentation for various naval engineering requirement specifications, white papers, and tech memos, through formal review and customer delivery, including editing for grammar, security, and mandated formatting

Interface with government auditors and process agents

WORK HISTORY

Apidel Technologies, Hammonton, NJ – State of NJ Construction Office Clerical Support

Mystic Wood Creations, Hammonton, NJ – Office Manager

Tucker International LLC, Hamilton, NJ – R&D Team Administrative Specialist

Lockheed Martin, Moorestown, NJ – Software & Systems Administrative Specialist

EDUCATION AND PROFESSIONAL DEVELOPMENT

Colorado Technical University Online, AS Computer Science 2010

Cittone Institute, Office Management certificate

CEUs in Microsoft Office User Specialist & Earned Value Management (EVM)

USMC – Electronics Radio & Radar Repair Certificate

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