RESUME

Kimberly Dawna Cupp

*** ***** ******* ******

Quincy, Florida 32351

Home: 850-***-****

Cell: 850-***-****

E-Mail: ac4h1d@r.postjobfree.com

EDUCATION: James A. Shanks High / Diploma June 1983

Gadsden Vocational Technical School / Business Education (1982-83)

Lively Vocational Technical School / Computer Programming (1987-88)

SPECIAL SKILLS: Microsoft Office; Windows 13; Excel & Powerpoint; Multi Line Phone System; Scanner; Adobe

Professional Paralegal Specialist: July 6, 2015 - Present

Position Held Florida Department of Transportation

Office of General Counsel

Responsible for preparing and filing legal pleadings and related documents in their correct format

with minimum instructions from a Department attorney. Reviewing, investigating, collecting data;

including electronic filing and scheduling, gathering background information necessary to respond

to discovery and unique inquiries and requests; coordinating and preparing expert witnesses;

coordinating deposition, hearing, and trial preparation. Preparing and ensuring compliance with

pre-trial orders and case management orders. Performing basic legal research and reviewing legal

documents for proper legal citation. Proofreading documents for spelling, punctuation, and

grammatical errors.

Responsible for organizing case files for expert witnesses, depositions, hearings, and trials;

organizing and categorizing documents and hearing exhibits; assisting in preparation of and

responses to discovery matters. Traveling to and providing litigation support during depositions,

hearings, and trials.

Responsible for scheduling and updating appointment calendars for attorneys, arranging meetings

and depositions, and locating and procuring court reporters for depositions, hearings, and trials in

a timely manner. Preparing and maintaining up-to-date caseload lists and attend case review

meetings. Accurately inputting case records into the Office of General Counsel Sharepointe, and

checking reports for accuracy.

Responsible for arranging travel, preparing Itineraries, travel authorizations, and travel reimbursements for the entire Administrative Law Section attorneys. Processing purchasing card

payments according to Department policies and procedures and through the Florida Accounting

information Resource (FLAIR) system.

Responsible for conducting special projects as assigned including reports, documents, and

technical aspects of various types of presentations.

Responsible for receiving and routing telephone calls and properly delivering messages. Serving

as back-up to receptionist on a rotating schedule with other support staff.

Professional Administrative Secretary: August 5, 2005 –June 30, 2015

Position Held Department of Environmental Protection

Office of General Counsel

Serve as legal secretary for assigned attorneys. Format and finalize each document letter;

memoranda and other legal documents as required. Prepare legal documents based on

dictation, handwritten or electronic drafts generated by the attorneys. These duties require

knowledge of the specialized terminology in environmental law as well as the specialized

vocabulary in the practice of law.

Responsible for prompt and proper filing of pleadings, motions, notices, briefs,

memoranda of law, exhibits and other legal documents with the appropriate state, federal

appellate or administrative tribunals. Preparing, copying, serving or arranging for service

of legal documents, including subpoenas, discovery requests on appropriate persons and

parties. Prepare subpoenas, requests for production and interrogatories, and maintain

attorneys’ reading and case files.

Prepare timely schedules, reservations, calendars and facilities for hearing trials,

depositions, workshops or any other activities as directed by my attorneys. Retain court

reporters through the state contract or the Myfloridamarketplace system. Schedule court

reporters to appear and record hearings, trials, and depositions and obtain transcripts of same

as directed by my attorneys.

Perform general secretarial duties which include answering telephones, travel arrangements,

preparation of appropriate travel authorization and reimbursement vouchers, enter case tracking

information in the Legal Case Tracking and Oculus System, prepare case files for closure

when appropriate.

As directed by my attorneys, I locate various case reports, legal encyclopedia and treatises

in the law library or electronic media, and provide same to the attorneys which require

a general familiarity with the organization of law libraries, the publications outline therein and various electronic media.

Other duties as requested by management of the Office of General Counsel as necessary for

the efficient management of the office.

Professional Spherion Temporary Agency: October 2003 – August 2004

Position Held Capital City Bank-Finance and Accounting Department

January 2004 – August 2004.

Served as the Assistant for imputing and scanning billing data, sorted mail and

distributed to appropriate individuals, mailed checks.

Professional Demonstrator: February 2003 – August 2003

Position Held Serv Corp, Inc.

Publix (Thru Serv Corp, Inc.)

Served as Demonstrator for marketing of new products for the Publix Supermarkets.

Professional Office Manager: December 1, 2001 – December 31, 2002

Position Held Auto-Matic Glass Company Inc.

Family Business

Served as the Office Manager for family business. Prepared all the monthly, quarterly taxes,

ordered all supplies, handled all the bookkeeping, answered 3 telephone lines, scheduled work to be performed by our employees, handled payroll. Responsible for the entire operation of the office.

Professional Staff Assistant: February 27, 2001 – November 30, 2001

Position Held Department of Environmental Protection

Mine Reclamation / Mine Safety Program

Served as the Staff Assistant to the Mine Safety Program. Served as the purchasing liaison between Mine Safety and Mine Reclamation. Handled all the ordering for our Division, including typing of purchase requisition for purchase orders. Coordinated all travel arrangements, including preparation of travel vouchers.

Assisted in all training activities for mine workers in the state of Florida. I was also asked to take the training by my supervisor. Assisted in answering the phones for the Bureau of Mine Reclamation.

Professional Staff Assistant: January 1999 – February 2001

Position Held: Florida Agency for Health Care Administration

State Center for Health Statistics

Served as the Staff Assistant for the Bureau of State Center for Health Statistics (SCHS). Served as the purchasing liaison between support services and SCHS. Handled all the ordering, including purchase requisitions and purchase orders. I was the cardholder for the new P-Card program through support services and used the FLAIR program to modify and process payment, and maintained the DOCS on-line orders.

Handled the monthly suncom-billing request. Ensured that the SCHS phones are covered during the business hour of 8:00 – 5:00.

Coordinated all travel arrangements, and prepared and processed travel vouchers for SCHS.

Coordinated all moves for SCHS including handling of all phone transactions, furniture and any other tasks necessitated by the move.

Every fiscal year I prepared and processed all maintenance agreements for the Bureau of SCHS. Maintained service calls on all equipment and complete SHCS inventory.

Coordinated and trained office support staff so they are knowledgeable about office document

preparation requirements and procedures. Assisted Carolyn Turner (SMA II) in the preparation for the CHIS committee meeting for AHCA.

Professional Staff Assistant: August 15, 1997 to January 1999

Position Held: Florida Agency for Health Care Administration

State Center for Health Statistics,

Assisted the Director of the State Center for Health Statistics (SCHS) and provided support for the Bureau. Performed a wide variety of functions including preparation of letters, memoranda, reports, and other routine correspondence and documents. Prepared purchase requisitions for purchase orders and supply requisitions, copied, collated and prepared documents for distribution; coordinated travel arrangements and prepared and processed travel vouchers for the Director and SCHS staff, organized and managed the Director’s correspondence and directive files; drafted and/or edited routine correspondence for the Director; coordinated and trained office Administrative Secretary staff, maintained all service calls on all equipment and phones within the SCHS.

Served as liaison for SCHS Director’s Office with other AHCA divisions and their personal secretaries, and other public and private organizations. Maintained tracking systems for all SCHS assignments and reports.

Coordinated meetings and conference agendas, and arranged for set-up meeting and conference room facilities, prepared minutes at staff meetings, arranged and coordinated the Director’s conference calls for Director’s use, and supervised 2 OPS support staff.

Professional Administrative Secretary: March 25, 1994 – August 14, 1997

Position Held: Florida Agency for Health Care Administration, State Center for Health Statistics,

Hospital Patient Data Program

Coordinated the collection and processing of psychiatric hospital patient data in a timely and accurate manner. Maintained correspondence and report files. Interacted regularly with hospital personnel, answered questions from the psychiatric hospitals regarding data reporting requirements and reporting status. Prepared charts and summaries and performed calculations using computer software. Maintained the tracking system on Microsoft Excel. Maintained the hard copy hospital contact directory list of assigned hospitals. Maintained the filing system for hospital confidential files, and maintained the psychiatric patient data procedure manual.

Served as secretary to the Administrator in the Hospital Patient Data Section (HPDS) and provided administrative support for the professional staff in the HPDS. Performed highly responsible complex secretarial duties with a degree of independent judgment and initiative.

Performed a wide variety of typing functions including memoranda, reports, letters, meeting minutes, purchase requisitions, purchase orders, agency workplan elements, and performance standards. Provided general office management, including file maintenance, routing telephone

calls appropriately and recommending procedures to ensure efficient operation.

Provided materials for the Administrator for use in presentation and other speaking engagements, including compiling and analyzing data for Administrator’s use.

Participated in staff meetings, personal and professional development and training opportunities

and other duties as requested. Responsible for arranging Administrator’s travel arrangements and processing in a timely manner.

Assisted in maintaining office equipment, calling service when needed and ensuring that problems were repaired.

Maintained the Bureau Chief’s calendar.

Assisted the Personal Secretary to the Division Director for Health Policy and Cost Control (HPCC) in her absence. Maintained, arranged travel and answered telephone and accurately routed calls.

Professional Administrative Secretary: September 28, 1993 - March 24, 1994

Position Held: Florida Agency for Health Care Administration

Executive Directions

Answered switchboard phone for the Executive Office, the Division of External Affairs and the

Office of the Inspector General. Answered routine questions. Provided relief for the main

receptionist and answered agency switchboard.

Assisted the Administrative Assistant III with the tracking of letters for the Director and from the Governor’s office and assigned to the appropriate sections.

Responsible for the Agency Management Team (AMT) Agenda.

Prepared all purchase requisitions and purchase orders for the executive office. When items are received, prepared a receiving report. Reconciled the ledger/samas reports for the Executive Office purchase requisition and purchase orders. Responsible for all supplies in the executive office. Organized and maintained the supply room.

Provided administrative support to the personal secretaries of the Director, Assistant Director,

Administrative Assistant III and Executive Assistant II. Assisted with telephone calls and

maintained the conference room scheduling.

Monitored the maintenance of the third floor Atrium Building and repair of xerox machines.

Scheduled conferences from the Director’s office, maintained, routed or processed correspondence for the Director. Provided assistance to the Executive Assistant II and Director’s personal secretary

Professional Senior Clerk: May 17, 1988 - September 27, 1993

Position Held: Department of Health and Rehabilitative Services

Office of Radiation Control

Sorted mail and distributed to the appropriate section. Also sorted out-going mail to all other districts and area offices.

Answered telephone for the office and routed calls appropriately.

Drafted and finalized purchase requisitions, travel vouchers, position descriptions, request for

payroll change, credit card request/receipt and receiving reports. Prepared documents using

Microsoft Word, dBase IV, Word for Windows, Harvard Graphics and Lotus. Coded and filed purchase requisitions, purchase orders, receiving reports, travel vouchers, reimbursement vouchers and vehicle logs.

Handled all the suspense assignments that came in the office and assigned them to the correct

person and made sure that they were properly prepared in a timely manner.

Kept records of all Administration’s maintenance agreements and the copiers. This included two copiers, two laser printers, two memorywriter typewriters, fax machine, computers, and the time clock.

Office errands to other buildings, keys made, meter readings on copiers, maintained copier room

assisted Administrative Assistant and assisted the Secretary Specialist as needed.

Assisted with the accounting’s deposit, when they were completed and took the deposit to the

bank. Maintained the filing system for the purchase requisitions, purchase orders and receiving reports. Kept up with maintenance agreements for all the radiation control programs.

Professional Data Entry Operator: June 1986 - May 16, 1988

Position Held: Department of Insurance

Licensing

Keyed information on video terminal keyboard related to all types and classes of insurance qualification applications and license requests. This involved the issuance of licenses, corrections or modification of license or license status; cancellation of licenses or permits; corrections and issuance of renewals. Reinstatement of licenses; entering severity codes on representatives under

investigation or with administrative action pending or completed.

Received and placed telephone requests for information relating to qualification and/or license

status of individuals. Keyed into the computer and requested specific information to answer

such inquiries. Reviewed computer responses visually on video data terminal screen and gave a

response to the individual who has requested the information. Handled calls related to examination results.

Responsible for coding information from raw material to the proper input format, utilizing approximately 20 transfer formats. Maintained statistical reports to include number of information requests and problems encountered.

Examined detailed computer listing to determine if applicant was qualified for the specific type of

license requested when video data terminal or central computer was inoperative.

Prepared correspondence when received and indexed them onto the film screen.

Responsible for keying index files onto the computer; keying in school certificate information when courses have been completed; terminating agents when request forms were received and

located the proper county codes to be put on licenses.

Assisted supervisor with special projects and the “batching” of work to be distributed.

Professional Administrative Secretary Temporary: April 1986 - June 1986

Position Held: Department of Health and Rehabilitative Services

Medicaid Fraud and Abuse

Secretary to the Medicaid Program Integrity Investigators. Duties included typing original letters, filing, answering telephone calls and screening the calls for the supervisor and eight investigators. Performed the duties of lead secretary when she was absent. Maintained confidential records and files. Prepared statistical reports, case investigation reports, organized time sheets and direct

provider inquiries to the appropriate investigators; kept itineraries for all of the staff. Photocopied information as needed.

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