Resume – Jackie Arnold

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RESUME

JACKIE C. ARNOLD

**** *****,#***

Austin, TX 78723

512-***-****

ac4h18@r.postjobfree.com

AKORBI STAFFING – Novitex – Austin, TX 04/2017 – 09/29/2017 Client – Bank of America (BAMs) - Receive incoming mail, sort, count and open mail using mail opener and counter. Then label and prep mail for scanning. Then prepared remails and disputes.

Client – Universal American Medical (UNAM) – Coding and Indexing of medical claims. Also sorting and prepping of claims.

CHASESOURCE - TxTag (TollRoads) / Xerox / Texas 07/2014 – 07/2016 Department of Transportation (TxDOT), Austin, TX

Doc/Prep Scanner - Received lockbox and incoming mail. Open and read mail for content and request to put into sort order for preparation to scan. Scanned all lockbox and incoming mail. Sorted, batched, and counted for batchlogs. Answer some service request for customers. Put together Tag Kits to prepare for mailout to customers. EVINS PERSONNELL - Texas Tollroads, Austin, TX 08/2012 – 07/2014 Image Review - Data Entry of License Plates from Tollroad. Meet hourly and daily quotas while maintaining accuracy of entries.

Image Selection - Selection of Images of Vehicles from Tollroad. Select the correct image from a selection of images of different camera shots per page. Meet hourly and daily quotas while maintaining accuracy of the correct image selection. EVINS PERSONNELL - State of Texas. 04/18/2011 – 06/22/2012 Comptrollers - Austin, TX

Tax Revenue Division – Quality Control Section – Accounts Tax Examiner – Performs quality control for the State of Texas Businesses taxpayer returns which involves examination and review processing of businesses tax returns and payments. Also worked in Document Editing – edited and examined, and prepared and processed tax forms reviewing tax returns and payments for processing and in Data Entry using CICS and ITS systems.

Resume – Jackie Arnold

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Intergrated Human Capital (IHC) - DocuData - Austin, TX 10/19/2009 - 07/30/2010 Data Entry Associate – Performed data entry with accuracy and to meet project deadlines to customers for preparation and setup customer medical files into a computerized system.

STATE OF TEXAS GOVERNORS OFFICE - Austin, TX 09/22/2004 – 11/14/2007 Constituents Services Division - Administrative Assistant III – Respond to the Constituents of Texas request and votes to the Laws of Texas. Scanned, copied and logged mail, faxes and emails received. Responded to requests through faxes, mail and emails and sent on-time responses to the Constitutents and Representatives of Texas. Ceremonial Services Division - Administrative Assistant III – Prepared Certificates for; Military Soldiers returning from Service, for State Retirement Employees, Boy Scouts, and various other certificates from request of Texas Constituents and Representatives of Texas.

Criminal Justice Division - Administrative Assistant II – Intake Coordinator - Coordination and assignment of; Law Enforcement, Victims and Juvenile Grants and incoming Request for Funds by nonprofit organizations of the State of Texas. EMERSON PROCESS MANAGEMENT – Austin, TX 03/01/1989 - 06/06/2003 Process Control, Manufacturing and Engineering Company Contracts Department – Contracts Administrative Assistant - Acknowledgement of customer purchase orders for process control customers such as Merck, Pfizer, Bayer and other pharmaceutical companies, Oil and Gas companies and Pulp and Paper companies. Ensured correct terms and conditions or corporate agreements were applicable to each order.

Project Management and Project Coordination Division – Project Administrative Assistant -

Supported 3 Project Managers and 7 Project Administrators with customer purchase order acknowledgements. Was responsible for word processing of Factory Acceptance Test documents and manuals for scheduled factory acceptance test for the completed Customer Process Control System. Responsible for weekly reports, daily letters, mailouts, and functioned as the contact for internal/external calls. Managed the customer visits, including the catering for lunches for the customer factory acceptance test schedules. Also, the license administrator for the shipment of software license orders.

PLACID OIL COMPANY – Dallas, TX 07/15/1987 - 08/1/1988 Legal Secretary

Produced letters and documents as needed in the legal department. Resume – Jackie Arnold

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Proficient in Microsoft software skills (Word, Excel, Powerpoint, Outlook)