Management and Customer Service
Resume:
Brenda Skelton Prince
Lamar, Mississippi 38642
Cell: 901-***-****
***********@*****.***
February 12, 2018
To whom it may concern:
I am very excited you would take time out of your busy work schedule to review my resume for consideration of an open position within your organization. I have over thirty eight years of experience in many areas and after reviewing it you will find why I feel I'm a perfect fit with for some open positions you may be recruiting for.
I understand you probably receive dozens of applications, and there are a lot of people to choose from for these positions. My hope is that you will call me for an on-site job interview so I can talk with you about your expectations, and discuss my various skills including: organizing, managing data, data entry, management, scheduling, customer service, accounts payable, recruiting, computers, communication, very dedicated work ethic and financial experience.
Please give me a call at 901-***-**** to set up an interview day and time that works for you. Thank you for reading my cover letter and for looking through my attached resume. I look forward to hearing from you soon.
Sincerely,
Brenda Skelton Prince
Brenda Skelton Prince
1613 Clear Creek Road * Lamar Ms. 38642
Cell 901-***-****
***********@*****.***
Objective
I am looking for a job with your organization in which I may apply my skills to promote excellent, efficient, and adequate Customer Service within your company.
Experience:
Fidelity National Loans, Inc.
Branch Manager, November 2014 to September 15, 2017
Additional Responsibilities:
Manage office of over 700 accounts with 2 CSR’s
Office growth of over 200 accounts since becoming Manager
Earned Most Improved Office the first 12 months of managing the branch
5 Office of the Month Awards
Greet Customers to meet their needs
Take loan application and review for approvals
Take loan payments
Manage office budget & accounts payable
Make bank deposits
Handle mail for office and Home office
Mississippi Notary Public
First Heritage Credit, Holly Springs, Ms.
Account Manager, February 2013 to November 2014
Additional Responsibilities:
Greet the customers
Take loan payments and applications
Assist the Manager when making loans
Accounts payable
Create Wells Fargo Check Deposits
Organize Loan Folders and File
Order Supplies
Smith Whaley Law Firm, Holly Springs MS
Legal Assistant, September 2011 to July 2012
Assistant for Attorney Amanda Whaley Smith
Additional responsibilities:
Managed Attorney Smith’s work and personal calendar
Scheduled Appointments for current and potential clients
Met with clients
Responsible for accounts payable
Composed legal Documents
Filed documents with the court
Mississippi Notary Public
Willow Bend Animal Clinic, Holly Springs MS
Vet Assistant, August 2011 to September 2011
Trustmark Bank, Germantown TN.
Retail Banking Officer, July 2008 to May 2010
Additional responsibilities:
Supervised 14 Retail Support Associates in the Memphis Area and Desoto County
Responsible for the staffing of all 18 branch locations
Assisted the Regional Manager and Operations Manager
Performed branch audits, scheduled and non-scheduled
Trustmark Bank, Germantown TN.
Retail Banking Officer, June 13 2006 to May 2010
Additional responsibilities:
Supervised 10 Retail Support Associates in the Memphis Area
Responsible for the staffing of all 10 branch locations
Assisted the Regional Manager and Operations Manager
Performed branch audits, scheduled and non-scheduled
Trustmark Bank, Germantown TN.
Retail Support Supervisor II, June 2006 to May 2010
Additional responsibilities:
Supervised 10 Retail Support Associates in Memphis Area
Responsible for the staffing of all 10 branch locations
Assisted the Regional Manager and Operations Manager
Trustmark Bank, Germantown TN.
Human Resources Assistant (Specialist) May 2001 to June 2006
Assistant to the Human Resources Representative in all fields that he/she is responsible for such as Compensation, Benefits, Pensions, Interviewing, Orientation for New Hires and staffing etc.
Trustmark Bank, Germantown TN.
Retail Support Supervisor I, August 2002 to June 2006
Supervised 9 Retail Support Associates
Responsible for the staffing of all 10 branch locations
Assisted the Retail Regional Manager
Peoples Bank, Bartlett TN.
Item processing Supervisor, June 1999 to May 2001
Supervised 10 associates with the responsibility of processing the daily work brought to operations by courier. Also included balancing the general ledger, transmitting electronic files and making adjustments regarding balancing and repair.
Customer Service
Peoples Bank, Collierville TN.
Data Processing December 1996 to June 1999
Qualified the daily work for the bank
Operated the S-4000 machine that processed the daily work qualified to be posted to customer’s accounts and the general ledger.
Back up for the Main Computer System
Customer Service
SouthTrust Bank, Memphis TN.
Operations / Data Entry October 1996 to December 1996
Entered Data from all the branches to the host system
Peoples Bank, Collierville TN.
Customer Service, May 1991 to October 1996
New Account Clerk Backup
C D Clerk Backup
Teller Backup
Data Processing Backup
Customer Service
Self Employed, Michigan City MS.
Homemaker, March 1983 to May 1991
Wurlitzer, Holly Springs MS.
Assembly Line October 1982 to March 1983
Rough Regulator
Fred’s Discount, Holly Springs MS.
Accounts Receivable/Payable January 1981 to October 1982
Paid Bills
Processed Payroll
Customer Service
Fred’s Discount, Holly Springs MS.
Cashier, June 1978 to December 1980
Cashier
Education
Graduate of Holly Springs High School, Holly Springs, MS.
References
Adam Hardy
Lisa Carlton
Lisa Liddy
Dornetta Howell
Tammy Chism
April Sellers
Marlene McKenzie
Letters of recommendations upon request
Contact this candidate