Tracy Young

Miller Place, NY ***** 631-***-**** ac4gzp@r.postjobfree.com

PROFILE:

Wide range of experience in customer service and administrative duties; dedicated to achieving a reliable reputation for consistently going beyond what is required

Self-motivated, efficient and reliable under pressure possessing strong problem resolution, prioritization and trouble shooting skills with a strong work ethic

Confident interacting with individuals at all levels with excellent communication and interpersonal skills

EDUCATION:

HUNTER BUSINESS SCHOOL, MEDFORD, NY February 2018

Medical Office Administration Diploma, GPA 3.93

MERCY COLLEGE, YORKTOWN HEIGHTS May 2002

Paralegal Certificate

MARIST COLLEGE, POUGHKEEPSIE, NY May 1992

Bachelors of Liberal Arts

CERTIFICATION:

NATIONAL CENTER FOR COMPETENCY TESTING February 2018

National Certified Medical Office Administration

SKILLS AND KNOWLEDGE:

Harris CareTracker Software

Microsoft Word 2016

Microsoft Access 2016

ICD-10/CPT Coding/Modifiers

Microsoft Excel 2016

Microsoft Outlook 2016

Medical Terminology

Microsoft PowerPoint 2016

Accounting/Billing

Calayx / Encompass

Drafted Motions & Pleadings

Drafted Medicaid Applications

EXPERIENCE:

COOKROOM, MIDDLE ISLAND, NY August 2017-Present

SERVER

Open/Close Restaurant, greet customers

Place/Serve orders, train new employees

RBI MORTGAGE & FINANCIAL SERVICES, MELVILLE NY 2015- 2017

LOAN PROCESSOR

Answered incoming calls and directed them to appropriate personnel

Reviewed all financials, reviewed titles

Consulted with clients

Cleared conditions for loans, set-up closings

CARNIVAL RESTAURANT, PORT JEFFERSON STATION, NY 2009- 2015

SERVER/BARTENDER

Served

Assistant management positions

Discussed catering options for customers

FREMONT INVESTMENT & LOAN ELMSFORD, NY 2003- 2009

ACCOUNT EXECUTIVE

Priced loan scenarios, scrubbed files before submission

Reviewed Appraisals, income documentation and 1003’s

Worked with Operations Department, Underwriting Department, and Appraisal Review Department

Maintained pipeline of over 50 brokers

Collier, Halpern, Newberg, Nolletti & Bock, LLP 2001-2003

PARALEGAL

Management of Scheduling

Correspondence with clients, attorneys and courts

Answered phones and directed to appropriate attorney

Composed internal memos

Drafted summons, complaints, affidavits, and motions

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