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Customer Service Contact Details

Location:
Durban, KZN, 4091, South Africa
Posted:
February 14, 2018

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Resume:

Curriculum Vitae of Sanele Dlamini

Personal Details

Surname: Dlamini

First Name: Sanele

Gender: Female

Identity number: 970**********

Date of Birth: 03 March 1997

Nationality: South Africa

Home Language: IsiZulu

Contacts Other Language: English

-060-***-**** Marital status: single

ac4gy0@r.postjobfree.com Criminal record: none

Residential address: lot 112 shakaskraal

Palm road 4430

Postal address: P O Box 291 shakaskraal 4430

PERSONALITY TRAITS

-Honesty and loyalty

-Good work ethics

-Clear and effective communication

-Positive attitude

-Good time management

-Respectful towards peers

-Eager and willing to learn

-Being a team player

-Warmth and competence

-Effective decision making

-Determination

-Flexibility

EDUCATION

Tertiary education

Tertiary institute: sky aviation academy

Course: air travel and customer service with cabin crew

Duration: 14 months (january2017-february2018)

Components completed: introduction to air transportation

Iata and Icao codes for domestic travel Check-in procedure arrivals &departures Cargo customer service Airline customer service Airport customer service Airline staff uniform & grooming Airline catering Airport operations Cabin crew (flight attendant)

Aviation medicine certificate

Safety and emergency procedures

Firefighting Certificate

Dangerous goods category 11

certificate

Ditching Certificate

CPR for everyone

Class two Aviation Medicine certificate

Ramp Service

Additional certificate: domestic fares & ticketing

Amadeus & althea computer reservation

Middle Eastern etiquette

Secondary:

Last school attended: Stanger high school

Highest grade passed: grade 12

Subject passed: English

IsiZulu

Maths literacy

Geography

Travel and tourism

Business studies life orientation

Year: 2016

WORK EXPERIENCE

Name of company: wimpy

Position: waitress

Period: 2015-2018

REFERENCES

Name of person: lize nieliwenhuizen

Name of person: shery govinder

Position: manager

Position: general overseer

Contact details: 032-***-****

Contact details: 031-***-****



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