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Customer Service Manager

Location:
Kuwait City, Al Asimah Governate, Kuwait
Salary:
16$ per hr.
Posted:
February 14, 2018

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MICHAEL PEÑA DULOT

Salmiya, Kuwait

Mobile No.: +965********/+965********

Email Address: ac4gur@r.postjobfree.com

CAREER OBJECTIVE

To land a distinct job that will help me build a wise decision.

WORK EXPERIENCE

TIM HORTONS COFFEE SHOP & BAKE

Training Super Visor

Grand Avenues,Kuwait

August 11,2013 to Present

Handling store cash sales and banking

Handling Store Inventory

Handling Shift

BURGER KING

Shift Manager

Souq Sharq Mall,Kuwait

April 2010 to August 11,2013

Receiving chilled and frozen deliverery

Organizing stocks

Handling Shift

Checking equipment if its functioning properly

KUWAIT ISLAMIC CONFERENCE

Waiter

Bayan Palace,Kuwait

November 2009

In-charge of table setting

Food serving

LEE APPAREL AND FASHION (PEOPLESCOPE SPECIALIST INC.)

Sales Associate

Manila, Philippines

July 2008-August 2009

Making monthly inventory

Setting up promotional item and display

Replenished stock as needed

Incharge of opening and closing the store

Handle all customer issues and complaints

ARISTOCRAT RESTAURANT

Waiter

Ermita,Philippines

March 11,2006 to June 20,2008

In-charge of serving various customers order

KAMAYAN RESTAURANT

Waiter

Sta. Mesa, Philippines

January 21,2004 to November 04,2005

In-charge of serving orders placed by dine-in customers

JOLLIBEE FOODS CORP.

Service Crew

Taguig,Philippines

April 14,2003 to September 14,2003

Taking orders

Performed various functions at the shop such as kitchen assistant at the pantry section

Capable of doing job even assigned in different stations

Serving the order

Store keeping

TRAINING ATTENDED

Guest Service-Burger King-July 2010

Food Safety-Burger King-october 2010

Integrated Hotel Restaurant & Passenger Ship Operations-

Taguig City,Philippines-September 24,2008

SUMMARY OF QUALIFICATIONS

Excellent presentation and customer service skills

Effective communication skills

Able to work in a pressured and fast paced environment

Extensive experience in retail industry

Ability to develop strong working relationships particularly with colleagues

EDUCATIONAL BACKGROUND

INTERNATIONAL ELECTRONIC & TECHNICAL INSTITUTE

Makati,Philippines

2000-2002

DAGATAN NATIONAL HIGH SCHOOL

Quezon,Philippines

1996-2002

EMS SIGNAL VILLAGE ELEMENTARY SCHOOL

Taguig City,Philippines

1990-1996

PERSONAL DATA

Birthdate: May 08,1983

Height: 5’8 ft.

Gender: Male

Civil Status: Single

Citizenship: Filipino

Language: Filipino,English & Arabic

APPLICATION CERTIFICATION

I hereby certify that all the information given are true and correct to the best of my knowledge.

Michael P. Dulot



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