Michael K. Peterson, PHR

**** ******* *****, *** ******, CA 92069 • 619-***-**** • ac4gr3@r.postjobfree.com

Summary:

A self-motivated, results oriented, data driven human resources professional that is consistently recognized as a regional leader with experience that includes working for three Fortune 500 companies.

Professional Experience:

ViaSat

Manager of Talent Acquisition Operations- January 2017 to Present

Responsible for wide ranging global talent acquisition operations, playing a key role in establishing the function and building it from its inception, impacting both new and ongoing operations throughout the US, EMEA, Australia, India and Mexico

Established a new team responsible for vendor management strategy including the review of near term forecasted needs, departmental capabilities and the completion of a gap analysis to identify, evaluate and select vendor partners to help mitigate issues and meet our business objectives

Led the team that steps in to assist other talent acquisition teams when unforeseen critical talent acquisition challenges present themselves that are beyond normal operational capability

Played a critical role in identifying the resources and processes necessary to stand up a new call center that is vital to the acquisition and support of new customers for our ViaSat 2 satellite which will increase the organizations global service footprint, market share and revenues

Improved engagement and performance through establishment of service level expectations, performance metrics, regular meetings, better communication and clear expectations for both team members and vendors that were selected to be company partners

Involved in a broad mix of other initiatives within the Talent Acquisition Department including new ATS workflow design and implementation, organizational rebranding and advertising, departmental and candidate communications, document management, policy and guideline design, leading management meetings, sourcing function design, new talent acquisition technology and service providers, training, mentoring staff among many other initiatives

Manager, Talent Acquisition- November 2015 to January 2017

Established and led the Commercial Satellite Networks and Infrastructure Talent Acquisition team which supports company critical projects including ViaSat 2, ViaSat 3 and critical ground networks and other infrastructure

Analyzed ViaSat’s branding and advertising presence in the market to develop stronger awareness of current state and to begin to formulate future state

Provided input and recommend solutions for organization wide talent acquisition challenges

Lead the review, assessment and implementation of a new candidate relationships management system and applicant tracking system (CRM/ATS) including the design of future processes

Managed the selection of a recruitment advertising agency to better brand position and measure the effectiveness of future recruitment advertising platforms for the organization

Gemological Institute of America (GIA)

Senior Manager, Talent Acquisition- November 2014 to October 2015

Responsible for rebuilding and implementing the Talent Acquisition Center of Excellence from the ground up by identifying and resolving challenges, leveraging critical opportunities and modernizing the function

Quickly built relationships with key leaders in the organization to better understand and meet their needs while improving levels of satisfaction

Reviewed current vendor performance as well as critical missing vendor partnerships, acted on needed changes and established new relationships to increase operational performance

Developed and deployed a new training program to help hiring managers better understand the labor market, how to develop job descriptions strategically and how to interview and select the right talent

International exposure and experience includes: China, India, UK, Thailand, Botswana and Israel

Sharp HealthCare

Director of Recruitment Strategy and Workforce Development- May 2011 to October 2014

Develop, implement and lead all talent acquisition strategies for San Diego’s largest non-governmental employer by providing leadership, guidance and support to 11 direct reports and 10 indirect reports, serving more than 1,600 leaders and nearly 20,000 employees, volunteers and affiliated physicians

Provide statewide leadership regarding critical workforce issues by serving as Vice Chair of the California Hospital Association's Workforce Committee

Concurrently achieved several critical strategic objectives including successfully leading the team through a sudden and unexpected leadership change, partnering with a new advertising agency, selecting/implementing several new technology solutions (ATS, performance management, VMS, recruiting SEO platform), launching a new mobile careers site, positioning the organization for OFCCP compliance and implementing the organization’s first Affirmative Action Plans

Implemented new initiatives including a departmental leadership development program, workforce forecasting, telecommuting and the utilization of recruiting project plans

Developed a variety of training programs including a nationally recognized six week long veterans transition program, new recruiters training program and hiring managers training program among others

Strategically utilized SMART goals with staff to move several key initiatives forward including military outreach, hiring manager’s guidebook, improved and more consistent job posting content and the documentation and standardization of policies and procedures

Recruitment Supervisor- July 2005 to May 2011

Manage all aspects of day-to-day recruitment operations for the entire organization

Responsibilities include staff development and supervision (13 direct and 7 indirect reports), problem identification and resolution, project management, data analysis, vendor management, media plan development and immigration

Played a key role in a Six Sigma project that led to improvements throughout the talent supply chain

Previous Experience

Sharp HealthCare: System Recruiter & Sr. Recruiter

Palomar Pomerado Health: Sr. Recruiter

HG Fenton Company: Sr. Recruiter/Staffing Manager

Science Applications International Corporation (SAIC): Compensation/EEO Analyst, Employment Representative & Recruiting Assistant

Manpower Temporary Services: Service Representative/Recruiter

Honors and Awards:

2014 Leadership 500 Award

Global Leadership Excellence Forum presented by HR.com

2009 Vision Achievement Award

Sharp Metropolitan Medical Campus

2008 Member of the Year

San Diego Association for Health Care Recruitment

Professional Community Service:

California Hospital Association

Workforce Committee: May 2011 to Nov. 2014

Vice Chair: Jan. 2014 to Nov. 2014

Talent Acquisition Group of San Diego

Governing Board Member: March 2012 to Present

San Diego Association for Health Care Recruitment

VP, Marketing/Communications: Jan. 2008-Dec 2010

President: January 2007- December 2008

National Human Resources Association

Vice President of Membership: San Diego Chapter: 1995-1997

Education:

San Diego State University

Bachelor of Arts in Public Administration: August 1999

Professional Certificate in HR Management: June 1996

Human Resource Certification Institute (HRCI)

Professional in Human Resources (PHR): June 2002

University of California, San Diego

Human Resource Leadership Program: June 2003

The Human Capital Institute

Certificate in Recruitment Leadership: March 2009

Sharp University

Lean Six Sigma Green Belt: 2009

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