Public Relations Specialist

Alexandra Marie Sempek

Address: **** ********* ***** *****, *******, Nebraska 68512

Phone: 402-***-****

Email: *********.******@*****.***

Public Relations Specialist

Qualifications Profile

Performance-focused and multifaceted professional interested to pursue a challenging role as a public relations specialist to

utilize comprehensive knowledge of advertising and public relations honed from strong educational foundation and diverse work

experiences. Goal-driven leader, with proven track record of success in accomplishing a wide array of tasks within a fast-paced

working environment. Effective communicator, expert at establishing positive working relationships with all levels of individuals.

Relocating to Nashville, Tennessee.

Education

Bachelor of Journalism in Mass Communications: 2016

Major in Advertising, Public Relations, and Applied Communications; Minors in English and Nutrition

University of Nebraska Lincoln, NE

GPA: 3.9/4.0

Awards: Dean’s List Graduated with Highest Distinction Lee Found/Journal Star Award, 2014

James Canfield Scholarship, 2012–2016 Neale and Olive Copple Scholarship, 2014 Kinman Oldfield Scholarship, 2014–2016

Summary of Relevant Experience

Account Management

Managed all accounts within Alaska, California, Hawaii, Idaho, Oregon, and Washington territories.

Displayed expertise in billing while handling account payments and money transactions.

Facilitated open forums to strengthen communication between users and the company through Twitter Support.

Advertising and Sales

Drove retail sales growth by diligently selling current merchandise and additional add-ons and maintaining customer relations to

gain repeat business.

Prospected and identified new sales opportunities from potential customers and relayed them with sales representatives

Handled the promotion and sales of subscription packages, which entailed monitoring trials and renewals

Customer Service and Relations

Provided excellent customer experience by building positive relationship and promptly responding to all points of contact.

Oversaw communications and maintained positive relationships between customer and the company.

Instructed all levels of consumers on various organizational platforms and applications.

Staff Training and Mentoring

Established positive rapport with internal and external staff and executive management which included coaches, athletic directors,

and school districts within territories.

Offered support and assistance to all organizational staff to achieve individual and common goal.

Conducted weekly webinars and online training discussions to trainers of all sports and levels.

Rapid Conflict Resolution

Promptly responded to all work-related issues through phone, chat, email, and daily remote session.

Work Chronology

Hudl Lincoln, NE

Account Manager – West Coast Territory Nov 2016–Present

Support Specialist May 2016–Nov 2016

Coach Relations Intern Aug 2014–May 2016

Fossil, Co. Omaha, NE

Advanced Sales Representative – Fashion Business Development 2010–2014

Technical Acumen

Social Media Tools (Twitter, Instagram, Facebook, LinkedIn, GroupMe, Pinterest, and Snap Chat) Sync Salesforce

Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Hootsuite Jira Sumo Logic Zendesk Stripe Zoura

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