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HR Manager / Implementation / MBTI Practitioner

Location:
Irving, Texas, United States
Posted:
February 13, 2018

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Human Resources Executive

Vast experience directing recruitment and talent management, team-building facilitation, and staff, domestically and abroad. Designs and implements internal controls, procedures, state and federal law practices, and effective training programs for employees; reengineers existing practices to improve effectiveness.

Excels at building and maintaining strong alliances; demonstrates skill in selecting qualified team members through human resources initiatives.

Administers personality and career assessments to recognize workers’ strengths; utilizes consultative approach to impact advancement opportunities and performance management.

Develops teams to encourage professional/personal growth and collaboration toward common goals; strategies measures to ensure appropriate corporate administration and compliance.

Succession Planning Organizational Development Human Resource Law Management

Domestic/International Recruitment ACA Implementations Assessments

Benefits Management/Administration Payroll Approval and Processing

Performance Management Workforce Now Implementations Employee Relations

Professional Experience

ADP - Human Capital Management Consultant 2016 - 2017

Deliver timely and valuable human resource services, implementations and consulting to clients utilizing ADP’s service model, templates, resources and products in Workforce Now, in accordance with company guidelines, standards and processes to ensure quality and compliance.

Serve as client advocate to identify and resolve or escalate, as needed, product and service issues creating an exceptional client experience.

Triage resolution of operational issues for current projects, 100 companies converted performance module in 90 days.

Work independently to ensure proper and effective resolution of complicated human resource issues and challenging client interactions and expands capabilities by leveraging, as needed, senior colleagues’ expertise.

Provide value-added human capital services by establishing a personally trusted advisor relationship with each client.

Implemented strategic modules that contributed to the development of new human capital services personally provided.

Provide outbound service delivery to customers by providing human capital assessment, plans that are linked to their business initiatives.

ADP - Implementations Specialist ACA (contract to hire) 2015 - 2016

A professional Implementation Specialist who is currently responsible for over 60 successful implementations and a range of implementation activities designed to achieve a high level of client service and satisfaction during their implementation process, with a high level of independent judgment and decision-making throughout the implementation process. Making the commitment for completion for the year 2015.

Implemented 10 new cases per week for different projects at any given time.

Lead all aspects of implementation with all major account clients with 1000 or more employees.

Recommend implementation of features and functions where appropriate.

Worked with at risk clients looking to leave company, as special side projects along with current work load.

Develop and conduct training programs for each client in all aspects of the ACA systems to be fully prepared on the go-live date.

Report enhancement requests and bugs on behalf of the client.

Act as a resource to assist project team in Product Development and/or testing process to ensure integrity of data conversions prior to go-live.

Work with Project Managers to establish cost and time estimates for implementation.

Assist with identification of risks, and with development of mitigation or avoidance plans.

Communicate with client throughout the implementation project life cycle.

Human Resources Business Partner, Dallas, Texas 2008 – 2015

Merchandising Company:

Directed employee relations as an HRBP, for large Corporations of over 15000 employees nationwide.

Restructured recruiting, application management, future pipeline recruitment, employee contracts for 200 new recruits a week.

Counseled business leaders on strategies for improving employee retention, as well as measures to reduce turnover costs; reviewed tactics for implementing successful hiring practices to attract qualified

Candidates. Workplace safety and OSHA compliance.

Medical Air Transport:

Provided a broad range of HR support to the HR department. Which included a variety of human resources activities to include employee relations, retention, succession planning, team member development, performance management and communication of employee policies, meeting legal requirements, and ensuring compliance.

Implement HR goals, processes, practices & systems to build organizational and people capability (i.e., staffing, performance management, training & development, employee relations)

Z Projects:

Determine strengths and weaknesses, and facilitate enhanced efficiency in consideration of companies’ operational goals.

Reviews resumes and employment applications and screens applications to identify qualified candidates for assigned positions. Interviews selected candidates to determine the appropriateness of candidate's skills and experience. Checks employment references. Hires viable candidate based on negotiations with department.

Led conferences with more than 200 attendees, discussing correlation between personality and ability to manage job responsibilities effectively from productivity standpoint.

Conferred with executives and supervisors regarding HR logistics, workforce planning, Policy and Procedures and human capital management needs.

Hearts of Love International, Inc. (Non-Profit), Dallas, Texas 2012 - 2014

Operations, Vice President

Lead Non-Profit Operations and Management function as a member of Sr. Portfolio Management team. Reported directly to the CEO. Position was integral as newly formed operations position and focus our non-profit organization.

Provided recommended direction to support Senior Management for determining acceptable risk and profitability, which turned the entire company from a loss to a fast-paced growth company in a 90-day period.

Developed the structure and communication of Non-Profit Management product strategies and information to senior leadership, field and home office staff from non-existent to a fully structured corporation.

Provided technical leadership for execution of newly created stated strategies. Implemented, newly created Non-Profit Management financial strategies on a substandard accounting method to a new, clear and compliant accounting and positive flowing financial system.

In collaboration with the our Private/Non-Profit Business Unit, lead field and home office corporate staff in achieving their budgeted financial results (from 1 retreat center to 5 resort Retreat Centers in 4 different states, along with contractor retention, commissions, pricing guidance and new business production goals) through research & development of Non-Profit Management and new sales business plan strategies.

Drove growth and market penetration of our Non-Profit Retreat Centers, and newly added Seminar products. Supported sales goals and created sales plans for all field offices and helped build producer relationships through direct and indirect contacts. Offered creative solutions to further growth of our Non-Profit Retreat Centers and Seminars.

Increased and enhanced external visibility of Hearts of Love, Inc. Non-Profit Management and products, along with the appetite and service capability. Became a visible leader for Non-Profit Retreat facilities.

Demonstrated operational excellence by creating policies, procedures, and strategies and organizing and prioritizing workload.

Demonstrated excellent customer service skills through responsiveness, accuracy and proactive thinking.

Demonstrated the ability to analyze complex legal, financial and business issues; production and profitability data and trends; emerging and existing exposures; policy language and coverage issues in order to determine risks and opportunities and provide successful solutions.

Sally White & Associates, Dallas, Texas 2011 - 2012

Career Consultant/Case Manager

Managed caseload of more than 170 corporate clients monthly caseload, offering wide range of services to facilitate domestic and international relocation initiatives.

Conducted needs assessments to determine individual and family requirements pertaining to employment opportunities and community resources.

Directed clients requiring resumes, LinkedIn profiles, and other self-marketing products to internal publications department.

Worked with researchers regarding community connections to ease clients’ transition within relocation area.

Maintained program costs based on services rendered to each client in compliance with regulatory guidelines; and reports tracking their employment progress in accordance with current laws and regulation.

Attended internal training and development related to employment trends and current job market, learning innovative techniques for providing thorough assistance to clients.

Provided extensive interview training consisting of possible scenarios clients might experience when meeting prospective employers.

Helped clients with developing public speaking strategies enabling them to practice giving comprehensive responses to general interview questions.

Interfaced with recruiters specializing in diverse industries to coordinate career placement; achieved 75% success-rate of clients securing employment.

Z Projects, Inc., Dallas, Texas 2007 - 2009

Human Resources Director

Performed full-cycle recruitment, including sourcing, screening, and interviewing applicants, in addition to negotiation compensation for qualified candidates to fill positions in specialized industries.

Focused efforts on executive search of architects and interior designers at all levels for locations statewide.

Managed working partnership with managers and supervisor, and acted as liaison for employees; evaluated job requirements to align business groups with prospects.

Selected appropriate candidates demonstrating qualifications coinciding with available offers to ensure proper position classification, making certain recruits would thrive within environment.

Redefined strategic direction of HR initiatives, leadership development, and training program establishment, instituting high-performance environment through team orientations and operations support.

Spearheaded enhanced performance management by conducting employee reviews and making recommendations for attaining operational goals.

Confirmed completion of all company and federal documents in compliance with human resources guidelines and government regulations.

Authored performance evaluations, which were implemented and are still in use in three other companies to date.

Contributed to achievement of high-quality project outcomes and turnarounds, from 5% to more than 40% increase.

Additional Experience

Source Suite, LLC, Dallas, Texas 2005 - 2007

Human Resources Director

Education and Certifications

Concordia College, Delaware

M.B.A., Human Resources Management

B.B.A., Finance

CHRS, Certified Healthcare Reform Specialist - HRC

ACA Affordable Healthcare Act

Workforce Now Implementations: HR, Performance, ACA, Benefits, Recruiting

Myers Briggs Type Indicator® (MBTI) Certified Practitioner (CPP)

Strong Inventory Interests® (Strong) Certified Practitioner (CPP)

Certified Life Coach Supervisor (IFC)



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