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Manager Supply Chain

Cicero, Illinois, United States
February 13, 2018

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Reginald D. Fuller

**** *. *********, *******, ** 60619

Cell: 773-***-****


Summary of Qualifications

Operations professional with over 20 years of experience in warehousing, distribution, logistics, transportation, supply chain, and process improvement. Broad industry acumen with progressive managerial responsibility. Familiar with Edwards, SAP, Mercury Gate, and various other ERP, WMS, and TMS. Strong leadership, coaching, mentoring, and continuous improvement skills. Knowledgeable of LEAN Six Sigma to gain process improvements, eliminate wastes, and control defects.

Professional Experience

Magick Woods – Aurora, IL

Warehouse Manager 8/2017 to Present

Collaborated with facility team to determine site layout for shipping, receiving, production, storage, and offices

Worked with contractors to install security, plumbing, electrical, IT infrastructure, and warehouse racking

Negotiated contracts with vendors required for site maintenance and operations

Shipped 290 truckloads within 2 months to Menards during site launch

Hands on supervision of warehouse, inventory, material handling, shipping, and receiving teams in startup facility

Manages receiving schedules, outbound shipments, and logistics activities with dray carriers

Drives WMS and ERP implementation of Infor Visual as site super user during startup

Develop and manage KPI to track operational performance

Manages the flow of raw materials through the warehouse from receipt to storage, picking to production, storage of finished goods, and shipment to customer

Enforces company safety, attendance, wuality, and performance standards

Conducts cycle counts to ensure inventory accuracy and integrity

Supports supply chain manager with inbound and outbound logistics management

Involved with designing warehouse layout, storage system, and standardizing processes

Brightstar – Libertyville, IL

Production, Receiving, and Materials Manager 6/2015 to 7/2017

Manages cell phone kitting, receiving, and materials operations between 2 facilities

Coaches 4 operations department supervisors with 15 team leads and 120 indirect labor associates

Immediately addresses gaps to improve KPI performance of cost, productivity, quality, and safety

Applies LEAN methodology to eliminate wastes and improve efficiency, quality, and productivity

Collaborates with department heads and peers to attain customer service level agreements (SLA)

Conducts employee performance reviews, daily staff meetings, and monitors operational status hourly

Assists with product launches and pricing quotes for new customers.

Improved labor overtime ratio from 24% to 7% with $89, 331 in annual labor savings

Reduced production cost per unit from $.41 to $.27

Reduced error defect rate from 3% to .17%

Operations Project Manager 6/2014 to 5/2015

Collaborated with subject matter experts to produce operations and IT solutions

Initiated, planned, and developed improvements including validation and research of new technology requirements

Authored and analyzed work instructions involving evaluation of current state and proposal of future state processes

Reviewed project status with operations and support team while recommending further improvements

Shared monthly scorecard with project results that satisfied project deadlines, requirements, and costs

Launched 5S program in forward logistics operations

Reduced departmental consumable costs from $8300 to $3400 per month using Kanban

Redesigned area layouts to increase production capacity from 15K to 25K per shift within the same footprint

Increased dock to stock within 4 hours from 77% to 98%

Completed 6 continuous improvement (kaizen) projects in 2016 with $106, 780 net savings

Moderated 23 projects

Syncreon / Ericson – Schaumburg, IL

Logistics Manager 1/2014 - 5/2014

Managed inventory, storage, and movement of equipment and materials for AT&T, Verizon, Sprint, and T-Mobile contractors required for construction and installation of cell phone towers.

Arranged transportation and distribution of materials to various construction sites within Wisconsin, Illinois, and Indiana

Investigated logistics performance gaps and established process controls to mitigate potential equipment loss

Recovered $289,000 in lost equipment and materials

Reduced equipment claims from $126,747 to $17,567 per month

Improved on-time equipment delivery from 77% to 99.5%

CEVA Logistics (3PL) – Wooddale, IL

Sr. Logistics Manager 1/2011 - 8/2013

Oversight of 400K sq. ft. 3PL site with VMI, fulfillment, shipping, receiving, and kitting operations for Dell Computer

Satisfied SLA requirements according to a work statement (SOW).

Transformed cost, safety, quality, productivity, and overall site performance to favorable outcomes each month

Hired, promoted, coached, and managed 7 managers and supervisors with 185 associates

Optimize labor resources and effectively delegated responsibility to ensure timely completion of deadlines

Submitted daily operations reports, weekly P&L summaries, and quarterly budgets to remote C-level staff

Provided after-hour support for urgent issues to ensure compliance with government and regulatory agencies

Acculturated LEAN to eliminate wastes, improve efficiency, and advance performance quality

Achieved profitability from $25,174 to $278,898 per month within 6 months

Reduced orders not shipped within 24 hours from 4714 to 27 per day within 3 months

Reduced safety incidence from 3 per month to 0 within 1 month

Improved quality defect rate from 91% to 99.87% within 2 months

Successfully aligned a 2.6 million dollar annual budget and controlled P&L within two months

Reduced labor attrition and turnover from 33% to 5% per quarter

Caterpillar Logistics - Aurora, IL

Process Engineer (Contractor) 7/2008 – 12/2010

Applied Six Sigma DMAIC methodology to gain improvements in sub-assembly manufacturing facility

Organized and facilitated multiple Kaizen events after recommending improvement opportunities

Measured current performance to verify need for improvement; Analyzed data to validate improvement opportunities; Improved current states to future state processes; Established controls to sustain improvements

Applied various LEAN to improve productivity, quality, and reduce costs

Reduced inventory scrap saving operations $125,000 per quarter

Established JIT between procurement and vendors to reduce inventory losses by 23%

Reduced line shutdowns from 7 to 0 per day using Kanban replenishment

Quebecor World Logistics - Bolingbrook, IL

Manager - Logistics Management 6/2007 – 6/2008

Led twelve analysts supporting LMS, ERP, WMS, and desktop support

Managed a project repository, reviewed systems requirements, and provided project status reports

Evaluated IT enhancement feasibility after participating in architectural enhancement reviews

Supervised capital projects requiring systems improvements

Hired, trained, and orientated new staff personnel

Designed off site redundancy and disaster plan to mitigate risk of systems failure or disaster

Successfully managed 36 software enhancements within one year

Education & Professional Development

BA – Major: Organizational Psychology

University of Illinois at Chicago - Chicago, Illinois

Lean Certified:

General Motors – May 2005

Six Sigma Green Belt:

Cat Logistics – January 2008

Certified Supply Chain Management

Council of Supply Chain Management Professionals – March 2017

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