Reginald D. Fuller
**** *. *********, *******, ** 60619
Cell: 773-***-****
Email: ac4gme@r.postjobfree.com
Summary of Qualifications
Operations professional with over 20 years of experience in warehousing, distribution, logistics, transportation, supply chain, and process improvement. Broad industry acumen with progressive managerial responsibility. Familiar with Edwards, SAP, Mercury Gate, and various other ERP, WMS, and TMS. Strong leadership, coaching, mentoring, and continuous improvement skills. Knowledgeable of LEAN Six Sigma to gain process improvements, eliminate wastes, and control defects.
Professional Experience
Magick Woods – Aurora, IL
Warehouse Manager 8/2017 to Present
Collaborated with facility team to determine site layout for shipping, receiving, production, storage, and offices
Worked with contractors to install security, plumbing, electrical, IT infrastructure, and warehouse racking
Negotiated contracts with vendors required for site maintenance and operations
Shipped 290 truckloads within 2 months to Menards during site launch
Hands on supervision of warehouse, inventory, material handling, shipping, and receiving teams in startup facility
Manages receiving schedules, outbound shipments, and logistics activities with dray carriers
Drives WMS and ERP implementation of Infor Visual as site super user during startup
Develop and manage KPI to track operational performance
Manages the flow of raw materials through the warehouse from receipt to storage, picking to production, storage of finished goods, and shipment to customer
Enforces company safety, attendance, wuality, and performance standards
Conducts cycle counts to ensure inventory accuracy and integrity
Supports supply chain manager with inbound and outbound logistics management
Involved with designing warehouse layout, storage system, and standardizing processes
Brightstar – Libertyville, IL
Production, Receiving, and Materials Manager 6/2015 to 7/2017
Manages cell phone kitting, receiving, and materials operations between 2 facilities
Coaches 4 operations department supervisors with 15 team leads and 120 indirect labor associates
Immediately addresses gaps to improve KPI performance of cost, productivity, quality, and safety
Applies LEAN methodology to eliminate wastes and improve efficiency, quality, and productivity
Collaborates with department heads and peers to attain customer service level agreements (SLA)
Conducts employee performance reviews, daily staff meetings, and monitors operational status hourly
Assists with product launches and pricing quotes for new customers.
Improved labor overtime ratio from 24% to 7% with $89, 331 in annual labor savings
Reduced production cost per unit from $.41 to $.27
Reduced error defect rate from 3% to .17%
Operations Project Manager 6/2014 to 5/2015
Collaborated with subject matter experts to produce operations and IT solutions
Initiated, planned, and developed improvements including validation and research of new technology requirements
Authored and analyzed work instructions involving evaluation of current state and proposal of future state processes
Reviewed project status with operations and support team while recommending further improvements
Shared monthly scorecard with project results that satisfied project deadlines, requirements, and costs
Launched 5S program in forward logistics operations
Reduced departmental consumable costs from $8300 to $3400 per month using Kanban
Redesigned area layouts to increase production capacity from 15K to 25K per shift within the same footprint
Increased dock to stock within 4 hours from 77% to 98%
Completed 6 continuous improvement (kaizen) projects in 2016 with $106, 780 net savings
Moderated 23 projects
Syncreon / Ericson – Schaumburg, IL
Logistics Manager 1/2014 - 5/2014
Managed inventory, storage, and movement of equipment and materials for AT&T, Verizon, Sprint, and T-Mobile contractors required for construction and installation of cell phone towers.
Arranged transportation and distribution of materials to various construction sites within Wisconsin, Illinois, and Indiana
Investigated logistics performance gaps and established process controls to mitigate potential equipment loss
Recovered $289,000 in lost equipment and materials
Reduced equipment claims from $126,747 to $17,567 per month
Improved on-time equipment delivery from 77% to 99.5%
CEVA Logistics (3PL) – Wooddale, IL
Sr. Logistics Manager 1/2011 - 8/2013
Oversight of 400K sq. ft. 3PL site with VMI, fulfillment, shipping, receiving, and kitting operations for Dell Computer
Satisfied SLA requirements according to a work statement (SOW).
Transformed cost, safety, quality, productivity, and overall site performance to favorable outcomes each month
Hired, promoted, coached, and managed 7 managers and supervisors with 185 associates
Optimize labor resources and effectively delegated responsibility to ensure timely completion of deadlines
Submitted daily operations reports, weekly P&L summaries, and quarterly budgets to remote C-level staff
Provided after-hour support for urgent issues to ensure compliance with government and regulatory agencies
Acculturated LEAN to eliminate wastes, improve efficiency, and advance performance quality
Achieved profitability from $25,174 to $278,898 per month within 6 months
Reduced orders not shipped within 24 hours from 4714 to 27 per day within 3 months
Reduced safety incidence from 3 per month to 0 within 1 month
Improved quality defect rate from 91% to 99.87% within 2 months
Successfully aligned a 2.6 million dollar annual budget and controlled P&L within two months
Reduced labor attrition and turnover from 33% to 5% per quarter
Caterpillar Logistics - Aurora, IL
Process Engineer (Contractor) 7/2008 – 12/2010
Applied Six Sigma DMAIC methodology to gain improvements in sub-assembly manufacturing facility
Organized and facilitated multiple Kaizen events after recommending improvement opportunities
Measured current performance to verify need for improvement; Analyzed data to validate improvement opportunities; Improved current states to future state processes; Established controls to sustain improvements
Applied various LEAN to improve productivity, quality, and reduce costs
Reduced inventory scrap saving operations $125,000 per quarter
Established JIT between procurement and vendors to reduce inventory losses by 23%
Reduced line shutdowns from 7 to 0 per day using Kanban replenishment
Quebecor World Logistics - Bolingbrook, IL
Manager - Logistics Management 6/2007 – 6/2008
Led twelve analysts supporting LMS, ERP, WMS, and desktop support
Managed a project repository, reviewed systems requirements, and provided project status reports
Evaluated IT enhancement feasibility after participating in architectural enhancement reviews
Supervised capital projects requiring systems improvements
Hired, trained, and orientated new staff personnel
Designed off site redundancy and disaster plan to mitigate risk of systems failure or disaster
Successfully managed 36 software enhancements within one year
Education & Professional Development
BA – Major: Organizational Psychology
University of Illinois at Chicago - Chicago, Illinois
Lean Certified:
General Motors – May 2005
Six Sigma Green Belt:
Cat Logistics – January 2008
Certified Supply Chain Management
Council of Supply Chain Management Professionals – March 2017