MARJORIE BOWAR, PMP, ITILv*

***** *. ****** ***** ● Aurora, CO 80016 ● 303-***-**** ● ac4gfl@r.postjobfree.com

INFORMATION TECHNOLOGY PROFESSIONAL

Experienced senior IT manager. Utilizes cutting-edge technologies, managing Agile and full life cycle development methodologies with CMM, ITIL and PMI standards to align IT delivery with corporate strategies and goals. Skilled in all aspects of personnel and project management, including influencing senior level management and stakeholders. Knowledgeable in system architecture, design, development, and implementation of information system solutions. A results-focused leader who is calm under pressure, a team builder, and works well across diverse disciplines in fast-paced, changing environments.

Technology Solutions

Managed software enhancements, specifically focusing on time-to-market, risk identification and mitigation, issue identification and transition from Software Development Life Cycle (SDLC) to Agile methodology.

Designed and implemented a system portal to allow information on potential benefit sources to be easily accessed by clients. Effort included requirement gathering and interpretation from multiple locations and user bases, testing across these locations and hands on and online training.

Process Improvements

Developed appropriate IT organizational structure to support business strategic goals by prioritizing IT initiatives and management of current and future IT systems; established IT goals, objectives and operating procedures.

Directed a conversion of a legacy software system to a web-based software system, reducing ongoing maintenance and support costs from $20M to $5.5M annually, while improving accessibility by 150%.

Created a matrix evaluation methodology to identify the causes of numerous billing errors, improving billing accuracy and achieving an average of $1.8M in additional invoiced revenues per quarter for the first year.

Developed and implemented project and program management best practice standards and methodologies for a program and project management discipline though comprehensive and iterative development comprising education, training and a set of guiding principles to use as the catalyst for organizational and cultural change.

IT Program Manager

OST Global Nov, 2017 – Present

Program Manager consultant to Department of Defense E-Commerce program overseeing sustainment and software development efforts. Formulates, organizes and monitors inter-connected projects, work with project managers to determine strategies and objectives, develop and control deadlines, budgets and activities. Manages change, risk and resources and assess program performance. Create and delivers bi-weekly reports to government officials and monthly contract deliverables on program status, cost and performance.

Managing Consultant/Program Manager

LongView International Technology Solutions Nov, 2012 – Oct, 2017

Program Manager consultant to Veteran’s Administration overseeing cyber-security and patient safety projects and requirement fulfillment and compliance for hardware, hosting, network and product ownership for software development projects. Follows established guidelines to directs technical teams to the completion of hardware acquisition and upgrades, hosting initiation or modifications and identification and facilitating product ownership for sustainment. Lead effort in development of internal LongView PMO to ensure IT programs and project meet organizational goals and requirements. Developed and implemented PMO processes and policies, direct PMO staff, and worked with corporate management and department leaders to define, prioritize and develop projects and programs to align with organization vision. Program Manager for internal LongView clients overseeing program deliverables, status reporting and personnel management.100% remote.

MARJORIE BOWAR, PMP, ITILv3

26069 E. Davies Drive ● Aurora, CO 80016 ● 303-***-**** ● ac4gfl@r.postjobfree.com

Program/Project Manager, Irving Burton Associates Jan, 2006 – Oct, 2012

Lead disparate teams in numerous locations, including off-shore, toward the completion of software and hardware upgrades, specifically focusing on time-to-market, risk identification and mitigation and schedule management for military healthcare (TRICARE). Lead multiple simultaneous multi-million dollar projects using waterfall software development (SDLC) and Agile methodology to reduce DoD healthcare claims processing time and improve reporting. Regularly briefed government Directors on $52M budget, status and forecast.

Senior Project Manager, Rose Technology Feb, 2003 – Dec, 2005

Managed multiple IT software development and infrastructure build-out projects for a large banking, insurance, and investment company. Handled scheduling resource allocation, planning, budgeting, and progress tracking. Identifies risks and ensures quality control. Completed diverse projects on time and scope using shared resources.

Deputy CIO, State of New Mexico (HSD) Jun, 2001 - Dec, 2003

Lead multiple software development projects for a Human Services Department with a budget of $30M. Established an enterprise PMO, including standards and models for project performance oversight. Worked closely with stakeholders at all levels to understand strategies and determine needed projects to ensure alignment toward corporate goals. Conducted internal IT audits to ensure compliance with company requirements and government regulations. Provided regular updates to executive management and managed budgeting and scheduling while maintaining minimal scope creep. Provided PMO training and mentoring. Managed high-level deliverables for the projects, identified and managed risks. Managed 4-6 departments with up to 60 staff.

Director of Information Technology, New Global Telecom Feb, 2000 - Feb, 2001

Managed 25 technical staff members and established administration goals and departmental policies. Conducted departmental needs analysis and interfaced with project sponsors to create requirements documents for programming and systems implementations. Managed vendor relations, budgeting, and resource allocations.

Director of Technical Services, Information Mechanics, Inc. May, 1994 - Jan, 2000

Managed 60 computer consultants and 6 client accounts, as well as directed recruiter and sales staff activities. Authored and presented proposals for custom web-based wireless e-commerce software applications. Managed software development efforts for custom software. Provided technical financial system support and analysis for clients (consultant).

IT Manager, Trinidad/Benham Corporation Mar, 1992 - May, 1994

Managed IT department and performed Unix system administration, setup, and management. Designed and implemented remote disaster recovery plans, managed personnel and vendors. Managed multiple software development projects, budgets and schedules.

Computer Programmer, Various locations 1986-1992

Served as project manager and programmer for financial company, security database conversions, data modeling, and data mapping, as well as program design, development, and implementation. Developed documentation and conversion standards.

B.S.B.A. in Management-Computer Information Processing 1985 University of Southern Colorado

PMP Certified, ITIL v3

Professional Training: PMI Project Management, Agile Software Development, Personnel management, Rational suite, Personnel Conflict Management and Resolution, Risk Management, ITIL

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