Lizabeth Torres-Ashley
Biloxi, MS, 39531
Email: ac4gfd@r.postjobfree.com
Medical records technician Administrative specialist customer service Professional
Executive Profile
Performance-driven medical records technician and administrative support professional with extensive experience impacting organizational performance through the swift and accurate input of detailed orders and medical data.
Over a decade career progression in managing electronic medical records and database administration. Adept in administrative duties to include; preparing documents, interacting with customers and staff, and executive support. Accustomed to handling sensitive and confidential records, producing accurate, timely reports and meeting stringent company standards. Vastly educated in the areas of Medical Terminology, Business and Translation in Spanish, Medical Coding and Billing. Certified in CPR, HIPPA, Information Assurance, and Health Team Coordination. Proficient in Spanish to include; writing and speaking. Dynamic, organized, and mission-driven administrative professional seeking to utilize my skill set to positively impact the success of an organization.
NOTABLE ACHIEVEMENTS
Recognized for impeccable service and one-hundred percent call quality every quarter from 2006 to 2010. – Medical Foundation of South Mississippi
Received the Certificate of Achievement for outstanding work in the role of Medical Record Technician in 2012. – MindLeaf Technologies, Keesler Air Force Base
Awarded a total of two Commanders Coins for outstanding quality of service in 2007 and 2008. - Medical Foundation of South Mississippi
AREAS OF EXPERTISE
Electronic medical records management
Impeccable service ability
Medical administration
Medical order transcription
Office management
Database administration
Bookkeeping
Executive support
Project management
EDUCATION St. Thomas Aquinas college, Communications, 1985 Empire Institute, Medical Coding and Billing, Pharmacy Technician, 1997 Hartcourt Learning Direct, Business and Translation in Spanish, 2001 Community Education, Phlebotomy Technician, 2006 State of New York, Credentialed Alcoholism and Substance Abuse Counselor Trainee, 2008.
CERTIFIED CPR and First Aid, HIPPA, Information Assurance, Suicide Prevention, Force Protection, Human Relations, and Health Team Coordination.
SOFTWARE Advanced Level Microsoft Office Suite, Composite Healthcare Computer System, Armed Forces Health Longitude Technology Application, Health Artifact and Image Management.
Professional Experience
Medical Records Technician Signature Performance, Keesler Air Force Base
November 2014 to September 2017
Maintained security for medical records to ensure confidentiality is consistently maintained.
Verified patient eligibility for medical services and confirmed Tricare Military Health Plan Status.
Scanned and merged medical records to facilitate access by healthcare professionals, released information to individuals and agencies in accordance with established company and federal regulations.
Scheduled and canceled appointments for active duty military, retirees and family members.
Referral Management Clerk Chenega Corporation, Keesler Air Force Base
May 2013 to November 2016
Prepared and generated essential paperwork and reports for members of Keesler Airforce base and other reputable medical facilities.
Strictly followed all federal and state guidelines for the release of information. Maintained compliance with medical and legal requirements.
Ensured records met facility standards regarding timelines, accuracy, content and signature according to established documentation regulations.
Executed document audits to ensure records management and quality accuracy.
Appointment Clerk Medical Foundation of South Mississippi
February 2006 to May 2011
Maintained schedule of a patient visits; scheduling, adjusting, and canceling as needed.
Verified insurance information, collected and processed payments for medical services.
Managed medical records, through review of documents, new patient registration, data handling, and ensuring document compliance.
Appropriately handled patient data, drawing on knowledge of HIPPA privacy and security regulations.
Office Assistant Florida Thyroid and Endocrine Clinic
August 2005 to February 2006
Performed general office duties such as answering telephones, order intake, data entry, client billing, and document management as well as preparation.
Spearheaded the planning and implementation of seminars, special meetings, and events.
Supported organizations president by planning and managing special projects, and marketing development for functions and seminars.
Office Receptionist & Transcription Technician Nemours Children’s Clinic
October 2001 to July 2005
Maintained all medical records in accordance with prescribed directives.
Work fluently in a very busy and ever-changing office environment. Maintained multiline phone system and patient scheduling system.
Translated necessary information about medical care and policies to Spanish speaking patients and family members.