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Office Manager

Harwich, Massachusetts, United States
February 14, 2018

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MATTHEW J. WAAS H: 617-***-****

** ****** ****, **** ******, MA 02641

Proactive, Innovative Office Manager, with a keen eye for detail and extensive background managing offices both large and small. Experienced professional with strong leadership and relationship building skills who is very comfortable working as a member of a team. Excellent at juggling multiple tasks and working under pressure. Technically-savvy with training, presentation, and on-boarding new hires.

Bachelor of Arts - Economics • BOSTON COLLEGE

Chestnut Hill, MA • May, 1999

Team liaison

Self-motivated & independent

Experienced in Training &

Development of new hires

Extremely organized

Data organization, management, and

proper computer storage

Staff conduit

Office Manager (3-month contract) • Kirby Construction Associates Dennis, MA • October 2017 to December 2017

Greeted customers and visitors in-person and via telephone Responded to all customer and vendor emails in prompt fashion Oversaw all office materials ordering and monitoring supply Reduced overhead by taking on more responsibility with creative and administrative projects.

Hired, trained, and supervised new administrative office staff Office Manager • THE FIREPLACE RESTAURANT AND CATERING Brookline, MA • January 2015 to September 2017

Scheduled and directed staff in daily work assignments to maximize productivity

Conducted daily, weekly, and monthly meetings with both front of house and back of house staff to ensure productivity and professional attitude was consistently maintained

Assisted Executive Chef in holding weekly or bi-weekly renegotiating meetings with vendors consistently trying to lower labor and food costs Assisted in the recruiting, hiring, training and supervision of all new front of house hires, including: servers, bartenders, food runners, bussers, and host/hostesses

Responsible for essentially all human resources duties including: new hire paperwork, tax information, payroll data and also explained and disseminated health insurance plans, forms, and costs to each new hire and helped facilitate signup

Office Manager • Buyy Net Communications

San Juan Capistrano, CA • July 2009 to August 2014 Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation while providing opportunities for career acceleration through achievements. Greeted vendors and visitors in-person and via telephone calls in highly PROFESSIONAL





professional manner

Liaised with vendors to order and maintain inventory of supplies Composed and drafted outgoing emails and letters for upper management when requested

Trained new employees on multiple systems specific to the company Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.

Reduced overhead by taking on more responsibility with creative and administrative projects.

Supported CEO and CFO through personal document management, calendar organization and assisted in creating PowerPoint presentation for sales for meetings

Office Assistant • Cape Tutors Inc.

Dennis, MA • May 2006 to March 2009

Answered and quickly redirected up to 50-75 calls per day Planned and coordinated logistics for over 20 tutors ensuring each had all pertinent information in regards to their daily clients Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation for owner Managed office supplies, vendors, organization and upkeep. Directed visitors and routed deliveries and courier services Opened and properly distributed incoming mail


Somerville, MA • June 2004 to January 2006

Assisted architects with project proposals and presentations Prepared multi-million dollar architectural proposals for locations worldwide

Responded to and filled marketing requests for television, movie, and print media

Provided administrative support to company owner and various architectural teams

Answered and redirected an average of 75 telephone calls daily Ensured architects, designers, and model shop had necessary materials at all times

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