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Clerical, Data Entry, Customer Service, Legal Assistant, Support Assis

Houston, Texas, United States
February 14, 2018

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***** ************* *****

HOUSTON, TX 77066-4794


Career Objectives

I would like to work for a company that offers opportunity for advancement and able to offer long term benefits. Also, I want to be the best employee at whatever company I am employed with and I am always willing to learn new challenges.

Summary of Qualifications

I type approximately 61wpm. I also possess the following skills:10-key calculator, Data Entry, copier, Scanning, Coding, fax, answering multi-line phones; knowledge of Word Perfect, Word, Excel, Lotus, Dbase, Access, IFAS, JIMS, SMS, NOBLE, ACT, ORACLE, TLO, VISIWEB, AR, AP, TEAM CONNECT, CITRIX Scan Panel, Posting, General Acct & Collections, Win Query, IPRO, Customer Service

Work History

Nov 2017 – present Kelly Services – Houston, TX

Support Assistant – Assigned at Allstate Insurance Legal Dept.

Duties includes the following: Processing all incoming mail and

Faxes that comes in through Scan Panel and Houston Legal.

Scanning the different legal documents into Team Connect and

Distribute the mail to the appropriate Attorneys, Paralegals and Admins.

April 2011 – Oct 2017 Linebarger, Goggan, Blair & Sampson LLP – Houston, Texas

Legal Assistant

Duties includes the following: Inbound & Outbound collection

Calls. Processing of payments via check or credit card.

Researching information such as payment information, vehicle

Registration, addresses & telephone numbers. Preparing documents

To File Lawsuits, or Tax Warrants, analyzing accounts.

Jan 6, 2011- April 2011

Office Team-Robert Half - Houston, Texas

Clerical Support Staff

Going to different assignments performing clerical support such as scanning, coding, data entry, filing and other areas of clerical.

Aug 02, 2010 – Dec 2010

ALM Service - Houston, Texas

Telephone Surveyor

Conducting interviews with respondents across the United States getting the opinions on Political and other issues. This is been done through Win Query and Cadi Help. and other clerical duties.

Dec 08, 2009 – Dec 2010

Contemporary Service Corporation - Houston, Texas

Event Staff

Job duties include providing crowd control management and security for events held at Reliant Park which includes Reliant Stadium, Reliant Center and Reliant Arena.

Apr 02, 2007 - Dec 28, 2009

Harris County Sheriff's Office - Houston, Texas


Maintaining and processing of jail cards. Duties included fulfilling requests received from Judges, District Attorneys, who are requesting information on people that were or is incarcerated. This was done by way the Attorneys would send a subpoena with the necessary information needed to fulfill the request. Duties also include preparing daily logs and monthly report and other clerical duties.

Jun 07, 2006 - Mar 09, 2007

MCC Transport via Express Personnel - Houston, Texas

Collections Clerk

Collection of past due balances from customers and other areas of the clerical and administrative duties which included calling customers in references to past due invoices, making payment arrangements with customer, research accounts, making adjustments, and other clerical duties.

Oct 24, 2003 - Aug 28, 2005

Medical Center of Louisiana at New Orleans - New Orleans, Louisiana

Accounting Specialist II

Research of Patient Billing and fulfilling requests from attorneys and insurance companies when they request for copies of the patient's bills. Also responsible for adjusting accounts and resolving credit balances, posting payments to patient's accounts. I did this by entering the patient information into the computer and making the necessary adjustment that need to be made. Other duties included communicating to patients, patient's representative(attorney or insurance) thru correspondences which had to created and typed on the computer, answering the phones, sending and receiving emails, faxing, filing and other areas of clerical.


Apr 2007 - Dec 2008

Kaplan University - Des Moines, Iowa

Education Level: 3+ years college, technical or vocational school

Major: Business Management

GPA: 3.43

Total Hours: 10.0

Graduated: No

Sep 2000 - Dec 2006

Tulane University - New Orleans, Louisiana

Education Level: Associates Degree

Major: Applied Business

GPA: 3.1

Total Hours: 64.0

Graduated: Yes

Jul 2006 - Dec 2006

North Harris Community College - Houston, Texas

Education Level: 1 year college, technical or vocational school

Major: Transfer Student

Total Hours: 6.0

Graduated: No

John McDonogh High School

Education Level: High School Diploma/GED

Graduated: Yes


Jan 01, 2001 - Dec 14, 2004

Tulane University

Beginner's Accounting

The Accounting Cycle

Status: Completed

Sep 03, 1989 - Apr 20, 1990

Louisiana Institute of Technology

Data Entry Clerk

Courses study and completed were built in the area of clerical concentrating on Data Entry.

Status: Completed

Oct 30, 1979 - Apr 10, 1980

New Orleans Skills Training Center

Accounting Clerk

The Accounting Cycle

Status: Completed

References: Furnished upon requests

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