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Executive Assistant Manager

Grifton, North Carolina, 28530, United States
February 14, 2018

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Taronica Y Harris

***** ******** ****


NC 28273



Dynamic Executive Assistant with a proven track record of leading teams to improved performance, redesigning core processes to increase efficiency, and ensuring integrity of confidential information. Possess a history of implementing fail-safe controls and corrective measures to restore profitability and productivity to business operations; dedicated to a personal goal of providing high-level executive assistance in support of senior management.


Nov 2008 – May 2009 Branch Administrator

The Brickman Group, LTD

Fort Myers, FL

Position Summary: Supports Branch and Branch Manager by efficiently and effectively handling the administrative functions of the Branch. Communicates on information necessary for the success of the Branch. Serves as key contact point for employees, clients, region, and corporate.

Transferred within the company

Aug 2005 – Nov 2008 Branch Administrator

The Brickman Group, LTD

Charlotte, NC

Position Summary: Supports Branch and Branch Manager by efficiently and effectively handling the administrative functions of the Branch. Communicates on information necessary for the success of the Branch. Serves as key contact point for employees, clients, region, and corporate.


Enter into payroll system all new hires, rehires, PAFs, and changes for hourly Branch employees

Enter/update work orders cost codes in job cost system to permit timely and accurate weekly labor posting

Enter weekly timesheets into payroll system

Resolve missing timesheets or inaccurate timesheets with Superintendents on a timely basis

Run payroll edit and verify all active Branch employees have been entered accurately

Make any corrections to the time entry on a timely basis

Inform Corporate Payroll when entry has been verified



Obtain approved billing from Project Director, Branch Manager and Superintendent

Enter billings into billing system

Print coupons/bill

Mail invoices

Work Order/Snow/Irrigation/Other:

Obtain approved billing from Project Director, Branch Manager and Superintendent

Pull work order copies from work order book

Enter billings into billing system

Print coupons/bill

File 1 copy in client work order billing file

Mail invoices

Record billing in work order log

Accounts Receivable

Run aged receivables report weekly

Note all amounts over 30-45 days for follow up

Review notes on outstanding invoices from Branch Manager, Project Director, and/or prior calls

Call appropriate customer contacts to check on payment status

Make notes from call or log into AR system

Fax or email invoices as necessary

Send collection letters as necessary

Accounts Payable

Issue PO numbers to authorized Branch Team members

Complete PO information and get signatures

Maintain accurate PO binder and log

Match invoices to PO’s

Follow up on purchases made without a PO

Record invoice in PO book

Request add a vendor via intranet, if new vendor needed

Enter invoices into AP system

Submit address changes as necessary to Corporate AP

Get RM or BM approval if vendor payment is less than 45 days

Run A/P edit report weekly and balance to invoices (keep a copy of the edit list)

Mail alphabetized invoices to Corporate with 1 copy of the edit list

General office duties

Answer phone

Order supplies

Run reports as directed by Branch team members

Stamp outgoing mail and sort incoming mail

Prepare proposals, contracts, correspondence and other miscellaneous items

Filing, including job file maintenance

Human Resources

Prepare new hire packets

Maintain I-9 binders

Employee personnel files – prepare and maintain

Coordinate uniform ordering, distribution, and returns

Coordinate workers compensation reporting and monitor status

Maintain OSHA log

Month End Closing

Month End preparations and close as directed by Regional Controller and Branch Manager

Jan 1990 – Aug 2005 Executive Assistant

Mighty Rod Welding Co.

Charlotte, NC

Position Summary: Supported owner by efficiently and effectively handling the administrative functions of the office.

• Increased efficiency by creating business forms: employee time sheets, contract change orders, invoices, employment applications, letterhead, request for payment, subcontractor application for payment.

• Managed all accounting procedures: general ledger maintenance, financial statements, accounts payable and accounts receivable.

• Maintain and reconciled checking account with bank statements.

• Enhanced bookkeeping by implementing a payroll program.

• Processed payroll and end of year tax forms.

• Analyzed job cost and monitored expenses.

• Monitored and maintain contracts for all contractors.

• Increased efficiency by implementing a modernized filing system.

• Provided exceptional administrative support.

• Guaranteed office had accurate supplies by maintaining inventory and purchasing as needed.

• Ensured confidential records were kept updated and restricted.

• Rendered personal assistant functions including running errands for the CEO.

Apr 1999 - Jan 2005 Senior District Secretary

Dodson Brothers Exterminating Co.

Charlotte, NC

Position Summary: Supported Branch and Branch Manager by efficiently and effectively handling the administrative functions of the Branch. Communicates on information necessary for the success of the Branch.

• Worked directly for the District Manager.

• Handled incoming calls: screened sales calls, took necessary information on sales leads, accurately recorded messages and channeled massages to the proper departments.

• Assist commercial and district sales team: track weekly sales and sales leads, created sales flyers, typed and process proposals.

• Contract processing: reviewing customer information, calculating contract amounts and performance details while maintaining the strictest level of confidentiality.

• Typing, filing and handling of documents: compose business letters, price increases, e-mails, customer invoicing, maintained filing systems, faxing, proofread and conveyed edits for employment advertisement and various excel spreadsheets.

• Processed payroll: compute payroll hours for office personnel along with production figures for service technicians and submit to the Corporate Office.

• Maintained customer database of customer accounts throughout Charlotte, Pineville, Matthews, Mint Hill, Fort Mill, Rock Hill, Salisbury, Lake Norman and surrounding cities.

• Month end closing procedures: ensured all contracts are submitted, compute daily pest control and termite production, reviewing accuracy of deposit and sales figures, gather data and prepare spreadsheets and forward to Regional staff, ensures all reports are submitted to the Corporate Office.

• Managed accounts payable and accounts receivable.

• Other responsibilities: ordering office supplies, equipment leasing and maintenance, preceptor for new employees, liaison between Sales team, District Managers, Regional staff and Corporate Office, working knowledge of AS400 system, process daily deposits.

Jun 1998 - Feb 1999 Property Manager

Robinson Realty

Charlotte, NC

Position Summary: Under limited supervision, oversees and coordinates all property management, maintenance, and development associated with a small, multiple-housing apartments, condos, and homes. Identifies potential tenants, evaluates need, and shows space as appropriate.

• Leased and managed two (2) separate Apartments Complexes, Condos and Houses.

• Maintained and monitored records for collection of rents and other charges both manually and on Investment Property Management software.

• Made court appearances to file for possession of property or moneys owed.

• Performed property inspections.

• Coordinated maintenance work orders and other on ground duties.

• Counseled with residents concerning family/community concerns.

• Worked with Section 8 and City within a City rent subsidy programs.

Jan 1996 - Jun 1998 Executive Assistant

Management and Recovery Consultants

Charlotte, NC

Position Summary: Selected to serve as assistant to the president based on demonstrated work performance and dedication. Ensured the efficient day-to-day running of all business operations and provide confidential administrative support to the president.

• Promoted from Administrative Assistant to Executive Assistant.

• Answered calls directed to the President's office: screened sales calls, take necessary information on possible sales calls, screen calls from other sources and give the proper attention.

• Monitored and maintained the Appointment Calendar of the President: set up a monthly calendar and daily appointment guide, prepare all seminar registrations, travel arrangements, and set up an itinerary to follow, cards to employees on special occasions such as birthdays, anniversaries, etc., schedule both internal and external meetings.

• Prepared President for classes taught for The American Collectors Association: scheduling and travel arrangements, prepared handout materials, packed school materials, keep books and papers organized, update school materials when new manuals were received.

• Management of Administrative Support Staff consisting of sixteen associates.

• Typing, filing and handling of documents: maintenance of the filing system, handling confidential documents and information, expense reports documentation, writing up associated check request, typing documents, forms, etc., maintaining the MARC company wide pone list, monthly management reports, client contracts, proposals and new client sheets.

• Liaison responsibilities: attending meeting of charitable organizations when the President's schedule prevented her from attending, ordering food for the meetings held in the conference room or offsite as needed, preparation and management responsibilities of the MARC Christmas Party and MARC Management on and off site.

• Other responsibilities: ordering books, software, etc. upon the President's request, reconciling the billing on site consulting projects, inventory and maintain MARC promotional items, ordering request for office supplies for the Administrative area, responsible for the maintenance and distribution of camera-ready artwork for MARC, outside errands for the President both personal and business.

May 1995 - Jan 1996 Administrative Assistant

Management Recovery and Consultants

Charlotte, NC

Position Summary: Supported Executive Assistant with general clerical duties, including filing, typing, data entry, copying, and facsimile. Answered telephones in a prompt, courteous manner, redirected callers and took messages, as appropriate. Used a computer system to update personnel information. Expertly checked all correspondence to ensure correct spelling and proper grammer were utilized.

• Switchboard operator: answered all incoming calls, and routed to the appropriate party.

• Administrative support: sort, open and date stamp all incoming mail for department, typing reports, correspondences, forms, meeting minutes, etc. for President and/or Executive Assistant, Act as back-up in making travel arrangements for President and all other staff members as needed for company business, monitor and maintain the PDO and "Special Events" calendar for the President, prepare employee service anniversary, birthday cards, and "welcome" cards for the President to sign, maintain report notebooks, all other duties as directed by the President and/or Executive Assistant.


Jun 1997 - Aug 1997 New Horizons Computer Learning Centers

Charlotte, NC

Word 97, PowerPoint 7.0, Excel 95 for Windows - Certificate

Apr 1997 - Apr 1997 American Management Association

Saranac Lake, NY

The Changing Role of the Executive Secretary and Administrative Assistant - Certificate

Jul 1991 - Nov 1991 Central Piedmont Community College

Charlotte, NC

Bank Teller Training - Certificate

Aug 1986 - Jun 1988 Heritage Academy

Fort Mill, SC

College Preparatory Courses - Diploma


• Developed ability to work in a fast-paced atmosphere

• Maintained excellent customer relations

• Diplomatically resolved customers’ complaints

• Accurately calculated and made monthly deposit quotas

• Motivated and supervised administrative support staff

• Maintained all record-keeping procedures without error

• Delegated responsibilities to employees

• Effectively developed telephone communication skills

• Acquired and developed skills utilizing Windows XP, Quicken, Lotus Notes, Outlook, Access and ACT!


Available on request.

Contact this candidate