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Manager Customer Service

Location:
Brooksville, FL, 34604
Salary:
11.00 to 15.00 a hour
Posted:
February 14, 2018

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Resume:

TAMMY L WEST

PO Box *****

Brooksville, FL *****

Phone: 352-***-****

Email: ac4g2o@r.postjobfree.com

Objective

Seeking employment which will allow me to learn new challenging and rewarding position

Ability Summary

Employment History

Customer Service Representative

01/2012 - 11/2017

Select Management Resources

PO Box 3090, Alpharetta, GA

●Responsible for day to day operations including opened and closed the office.

●Balanced out cash draw.

●Took deposits to bank.

●Ran daily operating reports.

●Managed title lien log.

●Collection calls for late accounts.

●Sorted mail.

●Answered phones.

●Answered all questions regarding current loans and new inquires.

●Took cash debit card and money order payments through phone mail and in person.

●Ordered all supplies and took inventory of office supplies all upkeep on machines.

●Completed full evaluations on vehicle to qualify amounts go over payments explained the loan process.

●Put loan packets together.

●Maintained write off accounts, bankruptcy accounts.

●Maintained repossession in, repossession out accounts to be emailed to repossession and auction companies.

●Worked with car dealerships insurance companies driver license, bank, tax office, and other loan companies for payoffs.

●Worked as the team leader as a part of that was responsible for decision making, getting all reports ready to be sent to our area manager, doing whatever it took to keep the office running smoothly

●Audited all files.

●Trained new employees.

TAMMY L WEST

Residential Manager

06/2007 - 08/2009

La Siesta Apartments

Masrkytown, FL

●On site manager for a 17 unit apartment complex.

●Set up appointments to show units.

●Designed all new office forms, including rental applications leases, inventory sheets for each unit.

●Did background checks

●Took care of all files for the complex. Getting units ready to move in, including cleaning painting and repairs.

●Hired tenants to help with maintaining of the complex.

●Collected of the rent when necessary.

●Prepared and serving five day notices and getting no trespassing orders.

●Took care of landscaping.

Directors Assistant

12/2006 - 01/2007

Jessica Marie Lunsford Foundation

Homosassa, FL

●In charge of all fund raisers and bike runs done by foundation including finding vendors and nonprofit originations, assist in making and passing out the fliers to area business, getting the appropriate licenses.

●Dealt with Pay pal accounts including keeping inventory and mailing out merchandise.

●Took all pictures for Foundation web site.

●Checked e-mails and responding to all letters.

●Wrote monthly newsletter for the website.

●Worked and traveled with President of the company to several states to get Jessie's Law passed.

●Scheduled all board meetings, speaking engagements and hearings for government affairs.

●Scheduled all transportation.

●Went through court system with parents of abused children to walk them through the court procedures on how to get obtain orders of protections and for support.

Bartender/Night Manager

01/2003 - 12/2006

Augi's Nut House

Grover Cleveland, Homosassa, FL

●Checked in and balanced out draw at the beginning and ending of shift.

●Stocked at the end of shift.

●Ordered and inventory of stock.

●Scheduled bartenders.

●Payroll.

●Conducted Interviews.

●Hired employees.

●Booked entertainment.

●Trained new employees.

●Waited on customer

Education and Training

Completion Date

Issuing Institution

Location

Degree Received

Course of Study

05/1988

Akers Computer School

GA

1 Year of College or a Technical or Vocational School

Word Processing Specialist

References Available on Request



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