***** ******** ******, ******* *****, CA *****
818-***-****(Cell) 818-***-****(Home) ac4g2l@r.postjobfree.com (Email)
Summary
Sixteen years’ experience in Systems Engineering with advanced skills in Windows Server management and Active Directory management. Six years of experience in Exchange 2007/2010 administration and VMware ESX virtual server administration.
Notable Accomplishments
Lead engineer in project responsible for enabling real time monitoring using Avocent appliances for all servers located in server farms nationwide - Bank of America, Distributed Server Systems
Creating and maintaining an Inventory Management system for all Infrastructure Services Assets which included all server, networking and telecom assets - Loyola Marymount University
Designing and implementing a patch management system for all servers and workstations using WSUS architecture - Loyola Marymount University
Experience
UCLA Health IT Operations
Systems Administrator (Contract) – Westwod, CA – 09/16 – Present
Various Systems / Server Administration duties:
Server Builds – both Physical and Virtual (VMWare and Hyper V)
Server Hardening, Remediations, and Decommissions
Resolving SCCM and SCOM issues and alerts
Working with vendors and other UCLA teams on various project related tasks
Manage Enterprise print queues
Child Care Resource Center
Server Administrator II - Chatsworth, CA – 04/14 - 08/2016
Manage all aspects of server administration including Active Directory, SQL Server, and VMWare Infrastructure administration
Active Directory Administration / Exchange 2010 administration - presently working on upgrade strategies
Veritas Backup Exec / EMC Avamar backup and recovery administration including SQL cluster backups
SQL Server Administration, and administration of various key applications for the organization
Dell Compellent SAN administration / VmWare ESXi 5.5 Administration
Working with vendors on all infrastructure and application upgrades, and new installs
Richard Photo Lab, Inc.
IT Consultant (Contract) Los Angeles, CA 03/13 – 02/14
Manage all IT Infrastructure including networking, telephony, servers, and desktops including VMWare infrastructure. Assist with all IT related issues, and projects for a high end production heavy photo lab.
Active Directory Administration / Exchange 2010 administration
Symantec Backup Exec backup and recovery administration
Cisco Router, Telephony, and VPN Administration
EMC vnxe3300 and 3100 SAN administration
Vendor management for IT Infrastructure projects
Loyola Marymount University
Systems Administrator Los Angeles, CA 06/08 - 07/12
Manage all aspects of Active Directory at a University with nearly 9500 student accounts and 1700 Faculty and Staff users. Execute all data center and server related tasks to ensure optimum server performance and stability.
Exchange 2007/2010 administration
Blackberry BES Server administration
WSUS server administration - Designed and implemented a patch management system for all servers and workstations using WSUS architecture
Blackboard account and course administration
VMware ESX virtual server administration
Inventory Management - Created and maintained an Inventory Management system for all Infrastructure Services assets which included all server, networking and telecom assets
Account management for all users in AD and Exchange and various departmental share access management
Netbackup administration along with off-site tape rotations
SQL 2008 server cluster administration
Bank of America, Distributed Server Systems - National Server Farms
Network Systems Engineer - Server Farms Los Angeles, CA 06/04 - 04/08
Remote administration of servers located in server farms nationwide including patch administration, server installation coordination, server QA's, and server decommissions.
Consulting support for various IT projects for server, network requirements and installation
Coordinating ESX Virtual Server installations nationwide and providing remote administration of same
Providing break-fix ticket support and on-call support for nationwide server farms
Lead engineer for project responsible for enabling real time monitoring using Avocent appliances for all servers located in server farms nationwide
Maintaining data accuracy and integrity for the Server Runbook that carried all information on servers nationwide
Bank of America, Application Infrastructure Management - Transaction Services
Systems Engineer Los Angeles, CA 08/99 - 06/04
Responsibilities included providing support for various projects and initiatives for Transaction Services.
Lead Systems Engineer for Check Fraud Systems responsible for design, implementation, and maintenance of vendor solutions nationwide for the Check Fraud Department
Providing support for the Cash Vault Compass production system nationwide including the installation and maintenance of all servers, workstations, peripherals, and application support
Providing remote in-house support for various application systems nationwide within Transaction Services
Assist with planning, setting up and maintaining Disaster Recovery Site in Phoenix, AZ
Bank of America, Nationwide Operations Support - Cash Vaults
MIS Analyst Los Angeles, CA 09/95 - 08/99
Hardware and application support for all Cash Vaults in California.
Administration of Novell 3.12 server network with over 200 workstations
Troubleshooting application and hardware issues for all workstations at all vaults nationwide
Designing and developing software applications as needed for cash-vaults
Support for all in-house applications for all cash-vaults nationwide
Providing Lotus Notes support for all cash vault users
Resolving all hardware and software security audit compliance issues to implement and maintain bank standards
Part of a team that built and managed a disaster recovery site in Phoenix, AZ
Bank of America, Los Angeles Cash Vault
Information Processing Operator Los Angeles, CA 08/91 - 06/95
Provide IT support for the Los Angeles Cash Vault.
Administration of a Novell LAN, and attached workstations running WinNT4.0, Win95, or Windows3.1.
Configuration and installation of all personal computer systems and peripherals for the LA Cash Vault.
Installation and maintenance of all PC software applications.
Development software applications in MS Access and Foxpro as needed.
Education
California State University
Master of Business Administration - Business Information Systems Los Angeles, CA June 1997
California State University
Bachelor of Science - Computer Information Systems Los Angeles, CA June 1993
Certifications
Microsoft Corporation: Microsoft Certified Systems Engineer (MCSE)
Microsoft Corporation: Microsoft Certified Professional + Internet (MCP+I)
Skills
Advanced documenting skills – completed numerous project documentation assignments with advanced diagramming.
Problem solving skills in all Windows Server OS versions - Windows Server 2012 R2 and below
TCP/IP, DNS, DHCP, RDP, Terminal Services administration, HP/Dell server hardware and peripherals
Administration of Symantec, McAfee, TrendMicro, and Sophos Enterprise anti-virus, anti-spam software along with Barracuda appliances.
Advanced client/customer service experience along with various Enterprise application support and vendor management