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Technical Support Data Entry

Location:
Bengaluru, KA, India
Posted:
February 14, 2018

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Resume:

VIJAY KUMAR

Mobile: +91-888******* ~ Email: ac4g29@r.postjobfree.com

PROFESSIONAL OVERVIEW

An astute professional offering 7 plus years of hands on experience in the area of Procurement operation, Supplier sourcing, Order management. I want to provide the best of my services to an organization, where I can use my experiences with dedication and synchronize my personal success with the company’s success.

ORGANIZATIONAL EXPERIENCE

Dell International Services

Planner Buyer Analyst

Roles & Responsibilities: IT - Commodity

Floating RFx ( RFI, RFQ, etc. ) for IT Hardware & Software requirement

Vendor Management - Vendor Selection, Consolidation of requirements Etc.

Purchase of IT commodities like Laptop, Desktop, Servers, Network Equipment, Telecom Equipment and all other consumables/ Peripherals items for India locations.

Purchase of Microsoft software’s and other testing software.

Publish trackers on a weekly basis to update to all internal stakeholders on the status their requisitions.

Rental Equipments/software purchase for Ad-Hoc Business requirements

To Ensure Cost Effectiveness or analysis where we can proceed with Refurbished items which are approved by concerned OEM & other international standards.

Acknowledged for improving Catalog penetration thereby consolidating spend with preferred vendors.

Achievement:

Successfully migrated the Procurement process for Japan region.

Increased the Catalog penetration in Ariba by 30%.

Supported Implementation of Ariba 9R1 in Dell [To prepare Supplier Sourcing Questionnaires or Prequalification Conditions, Approval Flow, Rate Cataloging, Purchase Requisitions submission flow, which enables PO releasing to suppliers, which are a part of creating a User friendly Platform for the business & End user.

To Coordinate with Project Management team [PMO] in view of incoming projects or incoming business.

Accredited as Lead approver for Japanese Purchase Requisitions.

Key Responsibilities

Lead approver for Purchase Requisitions for APJ (Including Japan), EMEA and Americas region for IT Hardware, Software, Marcom, Facilities .

Generate & manage Purchase Requisitions report globally (APJ, EMEA & Americas ) & assign it to the team members & provide report to category leads & procurement director.

Organize weekly meetings with category managers & tactical sourcing team.

Update & manage the purchase requisitions approval process & policy.

Audit Purchase Requisitions processed by the team members in Ariba.

Manage Preferred and Non-Preferred Supplier List in database.

Provide end to end functional & 1st level technical support to stake holders.

Perform as a mentor for new recruits.

Manage Ariba procurement catalog.

Japanese Language Expert.

Oracle India Pvt. Ltd – February 2010 – August 2011

Analyst – Japanese Language Specialist

Significant Highlights

Roles & Responsibilities:

I was Working in Customer Data Integration (CDI) Team.

Typing, filing, verifying records, data entry and creating customer information’s.

Communication with Japan Oracle counterparts about the doubts or any clarifications on customer information given in the template through chats, e-mails and calls.

Log all relevant incident/service request details (identify priority and categorization).

Escalate incidents that cannot be resolved within specified time limits.

Closing all resolved incidents, other calls, and requests.

Conduct user satisfaction call-backs as needed.

Achievements:

Awarded the best performer for the month of September 2010

Awarded the best performer for the month of March 2011

Received YAR award for the best performance for 2011.

EDUCATION

Graduation

Institute Name

YOP

BA

Bhupendra Narayan Mandal University

2003

12th - SSC

Bihar intermediate education council

2000

10th

Bihar School Examination Board (BSEB)

1998

Professional Qualification:

Basic 1,2 and intermediate-1 from A.O.T.S Hauz Khas New Delhi

Attempted J.L.P.T (Japanese language proficiency Test) Level-2 (51%)

Passed J.L.P.T (Japanese language proficiency Test) Level-3 (70%)

Software Skills: MS Office, Ariba 9R1, Window OS and LINUX

Permanent Address:

New Sipahi Tola, Maranga Road Purnia- Bihar

Temporary Address:

32/4 FF, 2nd cross, Shantiniketan layout, Near Shantiniketan Layout Bus stop, Arekere, B.G Road Banglore-76

Language Known:

Hindi

English

Japanese

Personal information:

Date of Birth – 07-03-1980

Pan Number - BQQPK2633C

Passport No. - N2170550

Marital status - Single

Father Name - Late Shashi Mohan Thakur

Mother Name - Laxmi Devi

Home town - Purnia (Bihar)

Place: Bangalore, India Vijay Kumar

Date: 21st Mar 2017



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