CURRICULUM VITAE

Rose Mutundu Wachira

Email: ac4g1e@r.postjobfree.com

Mobile: 073*******/077*******

ENGLISH SPEAKER

CITIZENSHIP : Kenyan

GENDER : Female

MARITAL STATUS : Single

VALUE OFFERED

Good Customer care

Excellent word of speech

Professional appearance

Team leader

Confidence

WORK EXPERIENCE:

November 2014 to December 2016 : Bahrain Financing Company

Position : Sales Consultant

DUTIES AND RESPONSIBILITIES:

Checking cash depositing, transfers

Issuing negotiable items cashier’s checks, traveller’s cheques.

Promotion of the financial institution’s products

Resolving customer issues.

Balancing the vault, cash drawers.

July 2013 Honest Hyper supermarket

Position Cashiers’ Supervisor

DUTIES & RESPONSIBILITIES:

Preparing revenue reports

Balancing cash drawers

Managing cash flow

Assisting in daily store opening and closing procedures

2011 to 2013 June : Moi Kabarak Kindergerten

Position : Kindergarten Teacher

DUTIES & RESPONSIBILITIES:

Patience: pupils have different backgrounds and abilites, understanding students who act out or have trouble following the material.

Involving pupils into their lessons. Additionally, applying different learning styles to get the most out of each pupil.

Engaging parents and creating healthy relationships with pupils.

2007 to 2009 : Farmlands company Limitied (EABL)

Position : Saleslady /Cashier

DUTIES & RESPONSIBILITIES:

Receiving cash

Issuing receipts

Receiving and making orders

Preparing bank advice

2006 : whitesands Hotel,Mombasa kenya

Position : Supervisor ( House keeping)

DUTIES & RESPONSIBILITIES:

oWelcoming and informing guests of services and accomodation rates

oMaking reservations

oKeeping clear and comprehesive records of guests bookings

oAnswering and making calls

oEnsuring guest laundry is collected and change

oEnsuring the department is operated within the legal framework

oResolving client’s complaint

oMaintaining standards of hygiene and tidiness

o

PROFESSIONAL & EDUCATIONAL BACKGROUND

1995 – 1998

Gachatha High School (Kenya Certificate of secondary Education)

2002 – 2004 : University of Nairobi (Linguistic English)

2005 : Nyeri Private College (Secretarial duties)

2005 – 2007 : P.C.E.A Nyamachaki women’s Centre

Diploma in Management & Legal Studies.

COURSES COVERED:

Commercial law

Office management

Personal management

Marketing

Business english studies

Commerce

2011 : Certificate in customer care

COURSES COVERED :

Customer attraction and retention

Handling customer compliaints

Business communication skills

Effecticve telephone handling skills

STRENGTHS:

Hard worker

Punctual

Able to prioritize

Self-confidence

Diplomatic.

COMPUTER SKILLS:

Introduction to Computers

MS Publisher

MS Excel

MS Access

MS Word

MS PowePoint

MS Windows

Email & Internet

Page Maker

ADDITIONAL SKILLS AND ACHIEVEMENTS:

Basic skills in reading, writing, listening and speaking

Thinking skills

Personal qualites

Intepersonal skills

Use of technology

Managing information and resources

Systems skills

INTERESTS:

Swimming

Physical fitness

Listening to music

Reading novels

Acting and stage performance

Socializing

Traveling

REFEREES:

Keziah Kariuki Antony Wachira

Axis Rent A Car Bahrain Financing Company

Cell No.+973-******** Cell No: +973********

Contact this candidate